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      • November 1995 (Revised October 1997)
      • Case

      Francisco de Narvaez at Tia (A)

      By: Linda A. Hill and Stacy Palestrant
      Describes Francisco de Narvaez's leadership efforts to transform his family-owned business into a market-driven, professionally run global company. Covers the events from 1989 to 1992. View Details
      Keywords: Leading Change; Family Business; Family Ownership; Global Strategy; Problems and Challenges
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      Hill, Linda A., and Stacy Palestrant. "Francisco de Narvaez at Tia (A)." Harvard Business School Case 496-012, November 1995. (Revised October 1997.)
      • October 1995 (Revised June 1996)
      • Case

      ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (A)

      By: Peter Tufano
      ABN-AMRO, the largest bank in the Netherlands, must decide whether to take any action in regard to the poor performance of Smit Transformatoren, a Dutch transformer manufacturer. ABN-AMRO acted as lead underwriter for the IPO of Smit, and also released a favorable... View Details
      Keywords: Initial Public Offering; Capital Markets; Investment Banking; Banking Industry; Financial Services Industry; Netherlands
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      Tufano, Peter, and Cameron Poetzscher. "ABN-AMRO Holding N.V. and Smit Transformatoren N.V. (A)." Harvard Business School Case 296-030, October 1995. (Revised June 1996.)
      • 1995
      • Book

      Creatieve destructie: Zes fasen voor bedriftstransformatie

      By: R. L. Nolan and D. C. Croson
      Keywords: Organizational Change and Adaptation; Transformation
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      Nolan, R. L., and D. C. Croson. Creatieve destructie: Zes fasen voor bedriftstransformatie. Amstredame/Antwerpen: Uitgeverij Contact, 1995, Dutch ed.
      • 1995
      • Chapter

      Information-enabled Organization Transformation and Outsourcing

      By: F. W. McFarlan
      Keywords: Information Management; Knowledge Management; Knowledge Use and Leverage; Organizational Change and Adaptation
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      McFarlan, F. W. "Information-enabled Organization Transformation and Outsourcing." In Wirtschafts-informatik '95. Frankfurt: Universität Frankfurt am Main, 1995.
      • October 1995
      • Case

      DISC (A) (Abridged)

      By: Nitin Nohria and Scott A. Snook
      Follows the development and implementation of fundamental organizational change in a large government bureaucracy. The case is set in the Defense Industrial Supply Center (DISC) and follows two senior leaders as they grapple with issues of fundamental change in a... View Details
      Keywords: Government Administration; Organizational Change and Adaptation; Restructuring; Transformation; Decision Choices and Conditions; National Security; Leadership Style
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      Nohria, Nitin, and Scott A. Snook. "DISC (A) (Abridged)." Harvard Business School Case 496-029, October 1995.
      • September 1995 (Revised October 1996)
      • Case

      Symantec: Transformation for the 1990s

      By: Lynda M. Applegate and Carin-Isabel Knoop
      Keywords: Organizational Change and Adaptation
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      Applegate, Lynda M., and Carin-Isabel Knoop. "Symantec: Transformation for the 1990s." Harvard Business School Case 196-010, September 1995. (Revised October 1996.)
      • September 1995
      • Case

      Ares-Serono

      By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
      Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
      Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
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      Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
      • September 1995 (Revised March 1998)
      • Case

      Argentina's YPF Sociedad Anonima (A)

      By: Michael Y. Yoshino and Carin-Isabel Knoop
      Examines the process of privatization and transformation the company underwent and identifies challenges facing the company as it seeks to become a global oil company. View Details
      Keywords: Transformation; Globalization; Privatization; Problems and Challenges
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      Yoshino, Michael Y., and Carin-Isabel Knoop. "Argentina's YPF Sociedad Anonima (A)." Harvard Business School Case 396-023, September 1995. (Revised March 1998.)
      • August 1995
      • Teaching Note

      State Street Boston Corporation: Leading with Information Technology TN

      By: Richard L. Nolan, Donna B. Stoddard and Chiara Francalanci
      Teaching Note (5-196-058). View Details
      Keywords: Information Technology; Financial Institutions; Transformation; Technology Adoption; Information Management; Competitive Strategy; Financial Services Industry
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      Nolan, Richard L., Donna B. Stoddard, and Chiara Francalanci. "State Street Boston Corporation: Leading with Information Technology TN." Harvard Business School Teaching Note 196-058, August 1995.
      • August 1995 (Revised September 1995)
      • Background Note

      Designing and Managing the Information Age IT Architecture

      By: Lynda M. Applegate
      The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
      Keywords: Design; Management; Organizations; Information Technology
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      Applegate, Lynda M. "Designing and Managing the Information Age IT Architecture." Harvard Business School Background Note 196-005, August 1995. (Revised September 1995.)
      • August 1995
      • Background Note

      Managing in an Information Age: IT Challenges and Opportunities

      By: Lynda M. Applegate
      The co-evolution of technology, work, and the workforce over the past 30 years has dramatically influenced our concept of organizations and the industries within which they compete. No longer simply a tool to support "back-office" transactions, IT has become a... View Details
      Keywords: Information Technology; Information Management; Restructuring; Technological Innovation; Corporate Strategy; Organizational Design; Organizational Change and Adaptation; Information Technology Industry
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      Applegate, Lynda M. "Managing in an Information Age: IT Challenges and Opportunities." Harvard Business School Background Note 196-004, August 1995.
      • August 1995 (Revised August 1995)
      • Case

      CIGNA Property and Casualty Reengineering (A)

      By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin
      Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details
      Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry
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      Nolan, Richard L., Donna B. Stoddard, Chiara Francalanci, and Elise C Martin. "CIGNA Property and Casualty Reengineering (A)." Harvard Business School Case 196-059, August 1995. (Revised August 1995.)
      • 1995
      • Chapter

      Types of Organization Change: From Incremental Improvements to Discontinuous Transformation

      By: M. Tushman
      Keywords: Organizational Change and Adaptation; Performance Improvement; Transformation
      Citation
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      Tushman, M. "Types of Organization Change: From Incremental Improvements to Discontinuous Transformation." In Discontinuous Change, edited by E. Walton, D. Nadler, and R. Shaw. San Francisco: Jossey-Bass, 1995.
      • July 1995
      • Teaching Note

      Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN

      By: F. Warren McFarlan
      Teaching Note for (9-193-008). View Details
      Keywords: Restructuring; Management Teams; Transformation; Decisions; Management Succession; Chemical Industry; London
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      McFarlan, F. Warren. "Air Products and Chemicals, Inc.: MIS Reorganization (A) and Project ICON (A), (Abridged) TN." Harvard Business School Teaching Note 196-035, July 1995.
      • July 1995 (Revised December 1996)
      • Background Note

      Process of Creative Destruction, The: Business Transformation

      By: Richard L. Nolan
      Keywords: Creativity; Transformation
      Citation
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      Nolan, Richard L. "Process of Creative Destruction, The: Business Transformation." Harvard Business School Background Note 196-018, July 1995. (Revised December 1996.)
      • April 1995 (Revised April 1995)
      • Case

      Pillsbury: Customer Driven Reengineering

      By: Robert S. Kaplan
      Pillsbury is transforming itself from an integrated producer of flour and bakery products to a value-added supplier of premium branded products. After initial successes applying activity-based costing to manufacturing operations, two senior executives decide to... View Details
      Keywords: Organizational Change and Adaptation; Production; Cost Management; Activity Based Costing and Management; Customer Value and Value Chain; Food and Beverage Industry
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      Kaplan, Robert S. "Pillsbury: Customer Driven Reengineering." Harvard Business School Case 195-144, April 1995. (Revised April 1995.)
      • April 1995 (Revised January 1996)
      • Teaching Note

      Smashing the Cube: Corporate Transformation at Ciba-Geigy, Ltd. TN

      By: David J. Collis
      Teaching Note for (9-795-041). View Details
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      Collis, David J. "Smashing the Cube: Corporate Transformation at Ciba-Geigy, Ltd. TN." Harvard Business School Teaching Note 795-140, April 1995. (Revised January 1996.)
      • March 1995
      • Case

      Donald Salter Communications, Inc.

      By: Stuart C. Gilson and Jeremy Cott
      A new CEO is hired to manage the turnaround of a family-owned newspaper publisher. In a departure from previous management, he implements a new compensation scheme that explicitly ties executive pay to market-value-based measures of firm performance. Because the... View Details
      Keywords: Family Business; Transformation; Asset Management; Wages; Balanced Scorecard; Family Ownership; Motivation and Incentives; Valuation; Journalism and News Industry
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      Gilson, Stuart C., and Jeremy Cott. "Donald Salter Communications, Inc." Harvard Business School Case 295-114, March 1995.
      • March 1995 (Revised March 1995)
      • Case

      Smashing the Cube: Corporate Transformation at CIBA-GEIGY Ltd.

      By: David J. Collis and Elizabeth Wynne Johnson
      CIBA-GEIGY is a large, diversified multinational corporation that transforms itself in the 1990s through a massive structural and cultural change. The case describes the changes implemented and the processes used to effect change in portfolio, people, and structures.... View Details
      Keywords: Restructuring; Change Management; Transformation; Investment Portfolio; Multinational Firms and Management; Organizational Culture; Corporate Strategy
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      Collis, David J., and Elizabeth Wynne Johnson. "Smashing the Cube: Corporate Transformation at CIBA-GEIGY Ltd." Harvard Business School Case 795-041, March 1995. (Revised March 1995.)
      • 1995
      • Book

      Creative Destruction: A Six-Step Process for Transforming the Organization

      By: R. L. Nolan and D. C. Croson
      Keywords: Organizational Change and Adaptation; Transformation
      Citation
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      Nolan, R. L., and D. C. Croson. Creative Destruction: A Six-Step Process for Transforming the Organization. Boston: Harvard Business School Press, 1995.
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