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  • Web

Becoming a Board Member - Alumni

HBS Alumni Resume Book who have relevant board experience Identify and contact executive search firms (see list below) Increase Your Visibility Sell yourself as an expert - get published, get quoted, give... View Details
  • 01 Dec 2023
  • News

A More Accommodating Approach

Edmondson To help new and experienced leaders accelerate their careers, Harvard Business School Online will launch in January the Credential of Leadership, Impact, and Management in Business (CLIMB), a View Details
Keywords: Jennifer Gillespie
  • Web

Community College Report - Managing the Future of Work

more relevant and effective in three areas: training and education aligned with industry needs, commitments to hire community college students, View Details
  • 16 Mar 2015
  • Research & Ideas

Advice on Advice

In business, good advice is priceless. Managers who are anxious and confused when confronted with corporate challenges can find that a piece of sound advice from a colleague can instill a sense of calm and... View Details
Keywords: by Dina Gerdeman
  • 22 Oct 2007
  • Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

Thanks to the pioneering success of Toyota, the concept of a "lean" operating system has been implemented in countless manufacturing companies and even adapted for industries as diverse as insurance View Details
Keywords: by Julia Hanna; Computer
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
Related
  • 01 Dec 2023
  • News

The Exchange: Help Wanted

big institutions. Sadun: To have a functional team I expect that all executives will need social skills to work together. Even outside the realm of business: Think about teams of doctors and engineers. These technical professions will... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • Web

Student Journey - Entrepreneurship

founder-related programs, resources, and guidance. Joiner Students interested in joining a startup (internship or full-time role) and are seeking opportunities to build View Details
  • April 2023
  • Article

Performance on Patient Experience Measures of Former Chief Medical Residents as Physician Exemplars Chosen by the Profession

By: Lucy Chen and J. Michael McWilliams
OBJECTIVE To compare care for patients of primary care physicians (PCPs) who were former chiefs with care for patients of nonchief PCPs.

DESIGN, SETTING, AND PARTICIPANTS Using 2010 to 2018 Medicare Fee-For-Service Consumer Assessment of Healthcare... View Details
Keywords: Performance Evaluation; Forecasting and Prediction; Knowledge Use and Leverage; Competency and Skills; Surveys; Health Industry
Related
  • 09 Jan 2020
  • Book

Rethinking Business Strategy in the Age of AI

updating these models across all interactions. This predictive power would of course be hugely valuable to Google’s advertisers as well. An AI-first approach meant that Google’s ads would become increasingly personalized and... View Details
Keywords: by Dina Gerdeman
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

focuses on those issues and tools of greatest relevance to the managers being trained. For example, managers of a firm like Microsoft need to know how to preserve the patentability of inventions, how to... View Details
Keywords: by Sean Silverthorne; Legal Services
  • Article

Association of the Meaningful Use Electronic Health Record Incentive Program with Health Information Technology Venture Capital Funding

By: Samuel Lite, William J. Gordon and Ariel Dora Stern
IMPORTANCE
Although the Health Information Technology for Economic and Clinical Health (HITECH) Act has accelerated electronic health record (EHR) adoption since its passage, clinician satisfaction with EHRs remains low, and the association of HITECH with... View Details
Keywords: Health Care and Treatment; Information Technology; Laws and Statutes; Innovation and Invention; Entrepreneurship; Venture Capital
Related
  • 02 Aug 2012
  • Working Paper Summaries

The Rich Get Richer: Enabling Conditions for Knowledge Use in Organizational Work Teams

Keywords: by Melissa A. Valentine, Bradley R. Staats & Amy C. Edmondson
  • 12 Mar 2006
  • Research & Ideas

New Research Explores Multi-Sided Markets

determine the platforms' ability to create viable ecosystems by getting the relevant sides on board, generating interactions among them, and extracting profits. Vertical scope has to do with the decision of... View Details
Keywords: by Sean Silverthorne; Technology
  • Profile

Pam Chan

Southeast Asia to gather input, and worked on a five-year innovation map for laundry detergent. But after three years with P&G, "I got interested in tech – it was an area that would still be View Details
Keywords: CPG; Tech
  • 09 Oct 2001
  • Research & Ideas

Driven: How Human Nature Shapes Organizations

to a well-known and admired model of industrial organization—General Motors. We will also compare the theoretical model to a much-admired high-technology firm, Hewlett-Packard. Finally we will propose a research project that would test... View Details
Keywords: by Paul Lawrence & Nitin Nohria
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

the T.R.A.P. Lab? Turner: I consider it both a think tank and a time saver for people doing rigorous research on race and technology. It's an environment where social... View Details
Keywords: by Barbara DeLollis
  • 07 Mar 2023
  • Blog Post

Deconstructing LEGO’s Decarbonization

working with startups and chemical companies. But they also acknowledge that, while the company is a trailblazer in the space, this problem is a global one and requires a solution involving all View Details
  • Web

Donor Societies - Alumni

Invitations to entrepreneurship-related virtual and in-person events Listing on the HBS website and in HBS’s annual Report on Giving Annual updates on entrepreneurship at HBS Access to new View Details
  • Web

Loan Reduction - Entrepreneurship

value proposition, and stage of development. The Team: Information on founding team and any other key team members or advisors, including HBS affiliation, relevant skills View Details