Product Design - Publications - Faculty & Research

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Social Enterprise - Faculty & Research

financial performance of corporations, the design of incentive and control systems to guide strategy execution, corporate reporting, and the role of investors in this new paradigm. Initiatives & Projects The Social Enterprise Initiative ,... View Details

16 Sep 2019
Research & Ideas

Crowdsourcing Is Helping Hollywood Reduce the Risk of Movie-Making

Wahlen of MIT Sloan—examine whether such “wisdom of the crowd” can beat the odds in predicting a blockbuster at a higher rate than the gut of an individual producer. "While some companies have used crowdsourcing as a way to make decisions on View Details

Keywords: by Michael Blanding; Motion Pictures & Video

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Business Fundamentals Course - CORe | HBS Online

$2,650 Next 12-week session starts September 3rd Next 17-week session starts October 28 Apply to CORe Apply to CORe for Credit Designed to help you achieve fluency in the language of business, CORe is a business fundamentals program that... View Details

24 Mar 2008
Research & Ideas

Reducing Risk with Online Advertising

How can online advertising fraud be detected and prevented? What should we look at, where should we look, and what methods and tools should we use? These questions are relevant to anyone who buys online advertising. According to HBS professor Ben Edelman, an expert on... View Details

Keywords: by Martha Lagace; Video Game; Web Services

January 2009 (Revised June 2010)
Case

Cisco Systems (2001): Building and Sustaining a Customer-Centric Culture

By: Ranjay Gulati

Customer centricity has been an important part of the culture at Cisco Systems since its inception. While part of this is attributable to values put in place by the founders and retained by subsequent management, it is also closely interwoven with its organizational... View Details

Keywords: Customer Satisfaction; Organizational Design; Organizational Structure; Organizational Change and Adaptation; Change Management; Organizational Culture; Research and Development; Job Cuts and Outsourcing; Employees; Brands and Branding; Customer Relationship Management; Business Units

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12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

suggests new research based on an international competition to design a NASA robot. "When experts have a been-there-done-that mindset, potential breakthroughs may hit the discard pile before companies can evaluate them in full." Harvard... View Details

Keywords: by Rachel Layne; Aerospace

02 Aug 2020
What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

seed the concept more broadly.” But Ana Frony reminded us to “never forget that even trainees must have some intuition and poetry to develop a hypotheses and design an experiment.” Nick C raised the question of just how far the practice... View Details

Keywords: by James Heskett; Technology

09 Apr 2018
Sharpening Your Skills

The Dark Side of Performance Bonuses

boss deserves a big salary, but only when the number is fully explained. Research Papers Driven by Social Comparisons: How Feedback about Coworkers’ Effort Influences Individual Productivity At a Japanese bank, researchers examine the... View Details

Keywords: by Sean Silverthorne

10 Aug 2009
Research & Ideas

High Commitment, High Performance Management

High Commitment High Performance: How to Build a Resilient Organization for Sustained Advantage explains why and how to align the two. "High commitment, high performance (HCHP) companies are firms designed and led by their founders or by... View Details

Keywords: by Martha Lagace

03 Jun 2013
Research & Ideas

The Power of Rituals in Life, Death, and Business

food—including food as mundane as a carrot. Future experiments will delve into whether rituals affect productivity and morale in the workplace. A Sense Of Control Norton and Gino teamed up to conduct a series of grief experiments, which... View Details

Keywords: by Carmen Nobel

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Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

processing will enable the far lower administrative costs, and ensure transparency and immediate payment once care is completed. Finally, additional benefit of bundled reimbursement is simplification of the documentation burden facing clinicians. Currently, much... View Details

25 Nov 2008
First Look

First Look: November 25, 2008

http://papers.nber.org/papers/w14483 The Flattening Firm and Product Market Competition: The Effect of Trade Liberalization Authors: Maria Guadalupe and Julie M. Wulf Abstract This paper establishes a causal effect of competition from... View Details

Keywords: Martha Lagace

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Entrepreneurial Management Curriculum - Faculty & Research

Business Model . Designing organizational structures and processes that allocate responsibilities, promote cross-functional integration, recruit/develop/promote employees, acquire critical resources and financing, and budget/monitor... View Details

20 Oct 2023
News

Highlights from the Fall 2023 Alumni Board Meeting

On the evening of Wednesday, October 11, Alumni Board members joined with current HBS students in the Spangler Center for "A Conversation about Life Lessons", which was led by Leslie Perlow, the Konosuke Matsushita Professor of Leadership. This October, more than 75... View Details

07 Jul 2003
Research & Ideas

4+2 = Sustained Business Success

products. Apply new technologies to enhance all operating processes, not just those dedicated to designing new products and services. Leadership Choosing great chief executives can raise performance... View Details

Keywords: by Nitin Nohria, William Joyce & Bruce Roberson

02 Dec 2002
Research & Ideas

The Secret of How Microsoft Stays on Top

importance of architecture. This theme emerges at multiple levels—in the design of Microsoft's products, its platforms, and its intellectual property. At the product and platform level, the key idea is that... View Details

Keywords: by Sean Silverthorne

25 Jun 2012
Research & Ideas

Collaborating Across Cultures

cognitive trust, meanwhile, had no correlation with cultural metacognition. In order to put these findings to a further test, the team designed a third, more hands-on experiment involving 236 undergraduates. First, each participant was... View Details

Keywords: by Michael Blanding

10 Mar 2015
First Look

First Look: March 10

Publications February 2015 Academy of Management Review Reflections on the 2013 Decade Award: "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited" Ten Years Later By: Benner, Mary, and... View Details

Keywords: Carmen Nobel

26 Nov 2013
First Look

First Look: November 26

whether the testimonial's efficacy increases when information is added about an affiliation the quoted individual shares with the recipient. Research Design and Methods: A total of 5,498 union members were randomly assigned to receive 1... View Details

Keywords: Sean Silverthorne

18 Apr 2000
Research & Ideas

Learning in Action

months. During the test period, Bean encourages extensive feedback at all times, and formally solicits feedback at three points: when the product is first received, at the midpoint, and at the end of the test. The midpoint evaluations are... View Details

Keywords: by David A. Garvin

Publications