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  • All HBS Web  (2,489)
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  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Employees truly loved him. He chain-smoked most of his life; a visitor to his office had to make their way through a cloud of smoke. (Upon retirement, Southwest named him CEO Emeritus and set aside a closed-door office at company... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

presentation given at the fifth U.S.-China Health Summit at Harvard Medical School in September by John A. Quelch, the Charles Edward Wilson Professor of Business Administration at Harvard Business School and Professor in Health Policy... View Details
Keywords: by Dina Gerdeman; Health
  • 15 Oct 2013
  • First Look

First Look: October 15

coordination. Yet some work settings operate with fluid personnel, making stable team structures with ongoing relationships infeasible. We study the adaption of team structures for fluid work settings in a hospital emergency department... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

perform. That is, AI could inadvertently serve to exacerbate the patient-volume problem, rather than relieve physician workloads and improve the patient experience. Health care is at a turning point: We need policies and organizational... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 13 Jan 2015
  • First Look

First Look: January 13

certification, suggesting that schools treat different certifications as substitutes. Third, conditional on displaying a ranking, the majority of schools coarsen information to make it seem more favorable. The stark patterns in the data... View Details
Keywords: Sean Silverthorne
  • 07 Dec 2015
  • Research & Ideas

Why Immigrant Workers Cluster in Particular Industries

Research. Kerr is the MBA Class of 1975 Professor of Entrepreneurial Management. “If your group is concentrated, you are making an extra premium over what others in the industry are making” “Every city has a taxicab industry dominated by... View Details
Keywords: by Michael Blanding; Transportation; Beauty & Cosmetics; Retail
  • 06 Sep 2005
  • Research & Ideas

The Best Place for Retirement Funds

tax-deferred investing, and the size of the implicit government subsidies made through this channel, make this question a first-order policy issue. There has been a vigorous and contentious debate about... View Details
Keywords: by Ann Cullen
  • 07 Dec 2015
  • Research & Ideas

The Rise of Personalized Entrepreneurial Finance and Other VC Trends

promote entrepreneurial activities have struggled to date. A lot of times, it’s probably fair to say that there are well-meaning government officials who don’t really understand the intricacies of the process and make poor View Details
Keywords: Re: Josh Lerner; Financial Services; Banking
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

terrible Foxconn suicides. The one-child-per-family policy was beginning to create a population shortage that meant cheap labor was running out. The old low-cost manufacturing-for-export strategy had run out of steam. They were developing... View Details
Keywords: by Deborah Blagg
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

it is urgent. What does it mean to make capitalism a subject of historical inquiry? What is its potential across multiple disciplines, alongside different methodologies, and in a range of geographic and chronological settings? And how... View Details
  • 01 Jun 2020
  • What Do You Think?

Will Challenged Amazon Tweak Its Retail Model Post-Pandemic?

perform, customers notice. Marketing roulette For example, those who use Amazon’s Subscribe & Save service to preschedule periodic deliveries at a discount, may believe they deserve preferential treatment from this customer-centric giant to View Details
Keywords: by James Heskett; Retail
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

states were able to build with religion have generated long-term repercussions. Fatefully, both state policies that seek to facilitate equality through the recognition of religious difference and state View Details
Keywords: Dina Gerdeman
  • 02 Aug 2016
  • First Look

August 2, 2016

The Unintended Consequences of the Zero Lower Bound Policy By: Di Maggio, Marco, and Marcin Kacperczyk Abstract—We study the impact of the zero lower bound interest rate policy on the industrial organization... View Details
Keywords: Sean Silverthorne
  • 09 Oct 2017
  • Research & Ideas

Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

where FNC was available. Before the passage of the Bipartisan Campaign Reform Act of 2002, which put a cap on soft money donations to national political parties, firms were allowed to make large donations to parties whose proposed View Details
Keywords: by Jen Deaderick; Media & Broadcasting
  • 14 Oct 2013
  • Research & Ideas

Time that Government Reopens for Business

process? I think that these sorts of scenarios, along with doubts about the effectiveness of recent US foreign policy decisions regarding Syria and Iran, have had a negative effect on how we're viewed by business and government leaders in... View Details
Keywords: by Jim Aisner
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

which employees act as “witnesses” to keep an eye out for inappropriate behavior and address it before it gets out of hand, says Professor Rosabeth Moss Kanter. If an employee makes a joke that demeans women or calls a female co-worker... View Details
Keywords: by Dina Gerdeman
  • 05 Dec 2005
  • What Do You Think?

Is Growth Good?

growth targeted. In fact, many kinds of growth offer great returns while requiring little or none of the world’s resources, therefore having seemingly few limits. Fran Henry makes the case for economic growth when she says,... View Details
Keywords: by James Heskett
  • 10 Feb 2015
  • First Look

First Look: February 10

across contestants of different abilities, most respond negatively to competition, and highest-skilled contestants respond positively. In counterfactual simulations, we interpret a number of tournament design policies (number of... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

Ten years ago, the Institute of Medicine published To Err is Human, a groundbreaking report that pushed the issue of medical errors into the public spotlight. That we all make mistakes was certainly nothing new: Operational failures occur... View Details
Keywords: by Julia Hanna; Health
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

coaching. Linda Powell described several important elements of an effort to support inclusion this way: “Organizations must have clear policies on harassment, (then) insist on leadership that models appropriate behavior, effective... View Details
Keywords: by James Heskett
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