Place Making - Publications - Faculty & Research

14 Sep 2009
Research & Ideas

Understanding Users of Social Networks

display a lot of information about their careers, which makes them available to headhunters and other employers as passive candidates. But they also establish relationships with others to stay in touch with peers and to View Details

Keywords: by Sean Silverthorne; Advertising; Publishing

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

corporation's business strategy. Mapping Board Performance Currently, prior to a typical board meeting, members receive reams of paper that are difficult to wade through and make sense of. Once the meeting is in progress, board members... View Details

Keywords: by Robert S. Kaplan

17 Nov 2003
Research & Ideas

The Business Case for Diabetes Disease Management

then the vendor is placed financially at risk for the costs of patient medical care and is responsible for coordinating all aspects of care for those patients. The vendor is often also involved with other chronically ill patients of the... View Details

Keywords: by Martha Lagace; Health

01 Mar 2004
What Do You Think?

Are Customer Loyalty Initiatives Worth the Investment?

To compete with truly 'sticky' customer service, you're going to need to get creative . . ." Jim Coyle suggests that this may involve putting in place effective service recovery programs that "fix problems when they are brought... View Details

Keywords: by James Heskett

24 Jul 2006
Research & Ideas

How Kayak Users Built a New Industry

in how designs are created and then turned into real things. Many management scholars and economists fall into the habit of thinking that innovation is something that firms uniquely do in order to make money. But Eric von Hippel and his... View Details

Keywords: by Sean Silverthorne; Entertainment & Recreation

12 Feb 2001
Research & Ideas

John Irving’s Lessons for Business

freedom that he had growing up in his own household, with time to be alone to think, to make up his stories. He told me, "You know, I used to make up stories about my day and tell them to my family.... View Details

Keywords: by Mallory Stark & Martha Lagace

01 Oct 2001
Research & Ideas

Five Questions for Stuart Gilson

business opportunity. For example, in an equity spin-off, a diversified firm's businesses are split apart into independent entities, each with its own common stock. Spin-offs can make sense when a high-growth business is being held back... View Details

Keywords: by Sean Silverthorne

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

otherwise healthy parent corporation can deter a manager from making the investment in the first place even if it is likely to have a positive net present value in expectation. As a result, the firm will... View Details

Keywords: by Ann Cullen; Financial Services

21 Apr 2003
Research & Ideas

Are Crummy Products Your Next Growth Opportunity?

How's this for a mission statement: We make crummy products for non-consumers. But if you think that's the idea for an "F" paper in business school, you haven't been paying attention to success stories ranging from Henry Ford's... View Details

Keywords: by Sean Silverthorne

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

Harvard Business School for 1,500 participants, and reviewed interviews of 50 group members, I have learned just how powerful these groups can be. They can make a meaningful contribution to developing a new generation of values-centered,... View Details

Keywords: by Bill George

19 Sep 2006
First Look

First Look: September 19, 2006

response to it, places that ruling in the context of U.S. government antitrust action against Microsoft, and describes Microsoft's efforts to comply with the ruling. Also covers Microsoft's appeal of the ruling, which was heard in a... View Details

Keywords: Sean Silverthorne

01 May 2009
What Do You Think?

Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?

managers to "'personally' drive innovation and competitive advantage." Gerald Nanninga placed the blame on "infestation" (parasites that successful organizations attract) and "cannibalization" (fear of... View Details

Keywords: by Jim Heskett

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

embracing work-from-anywhere.” Mismatched working hours makes it difficult for employees to connect, and even a one-hour schedule difference can hurt communication, introduce complexity, and potentially create new gender inequities,... View Details

Keywords: by Michael Blanding

25 Feb 2015
Lessons from the Classroom

Scholars and Students Unpack the Digital Business Revolution

focuses on the economics and strategy of digital: how organizations need to adapt and change in this new environment, and the individual skills required to succeed in a digital economy. "You know that a significant change has taken View Details

Keywords: by Julia Hanna; Education; Technology

17 Jul 2000
What Do You Think?

Where Is the Microsoft Board?

Summing Up The predominance of opinions expressed a concern about what happened in Microsoft's dispute with the Government and laid the blame at the feet of both the company's leadership and of board members who either supported the leadership or, if they didn't, were... View Details

Keywords: by James Heskett

05 Jul 2016
First Look

July 5, 2016

that neither view is quite right. Although the new forms (built upon a half-century of research on and experience with self-managed teams) can help organizations become more adaptable and nimble, most companies shouldn't adopt their principles wholesale. A piecemeal... View Details

Keywords: Sean Silverthorne

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

A large amusement park. A long line at an airport. A children's summer camp in Italy. What do these places have in common? Surprisingly, all are settings for serious research by Harvard Business School faculty. There's a sea change afoot... View Details

Keywords: by Carmen Nobel

22 Jun 2010
First Look

First Look: June 22

advertising market—one that suffers quite a different set of problems. Display advertising systems place ads-typically, rectangular "banners"—on the majority of popular web sites. Though display ads are widespread, they are also... View Details

Keywords: Martha Lagace

08 May 2007
First Look

First Look: May 8, 2007

using data from the recent redesign of the NYC High School match, which places approximately 90,000 students per year, we document that the extent of potential efficiency loss is substantial. Over 6,800 student applicants in the main... View Details