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  • 01 Mar 2018
  • News

‘We were just doing what needed to be done’

economic development in minority communities in fall 1968, the AASU began to have an impact on the second-year elective curriculum. The next fall, it was developed into an elective course, Organizational Development in the Inner City, and... View Details
  • November 2007
  • Case

Differences at Work: Emily (A)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (A) HBS Case No. 9-408-014 Emily, a private equity analyst, reads disturbing, sexually focused emails written about her by work colleagues and acquaintances after they all attended a work-related social event. Emily debates what she should... View Details
Keywords: Moral Sensibility; Behavior; Decision Choices and Conditions; Organizational Culture; Problems and Challenges; Gender
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  • 07 Nov 2016
  • Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

were tax-minded based on their personal actions before the 8.8 percent increase took effect. Pérez Cavazos and Silva used the Execucomp database and SEC Form 4 filings to examine the positions and behavior of the top five executives of... View Details
Keywords: by Roberta Holland
  • 06 Aug 2014
  • What Do You Think?

What Is Warren Bennis’s Legacy?

an old custom of some kind. Fritz, always gracious, laughed it off and made it a centerpiece of fun during the rest of the party while Warren basked in the notoriety of his deed. Bennis wrote prolifically and well. Much of the writing dealt with shortcomings he found... View Details
Keywords: by James Heskett; Education
  • September 2019 (Revised December 2022)
  • Supplement

Cooking Down a Storm: Changing Culture at Pasta Serafina (B)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear... View Details
Keywords: Absenteeism; Employees; Behavior; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Problems and Challenges; Decision Making; Performance Evaluation
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  • September 2019 (Revised December 2022)
  • Case

Cooking Down a Storm: Changing Culture at Pasta Serafina (A)

By: Susanna Gallani, Francesca Gino and Raffaella Sadun
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and... View Details
Keywords: Absenteeism; Moral Hazard; Employees; Behavior; Problems and Challenges; Organizational Culture; Organizational Change and Adaptation; Employee Relationship Management; Performance Productivity; Decision Making
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  • 10 Jan 2012
  • First Look

First Look: January 10

http://people.hbs.edu/mbaker/cv/papers/Investor_Sentiment_JFE_Article_In_Press.pdf Memory Lane and Morality: How Childhood Memories Promote Prosocial Behavior Authors:F. Gino and S. Desai Publication:Journal of Personality and Social... View Details
Keywords: Sean Silverthorne
  • 09 Aug 2019
  • Blog Post

Making the Switch from CPG to a Self-Driving Car Startup through my Summer Internship

and Organizational Behavior (LEAD) play out in real-time. The CMO and head of my team has been at Cruise for less than a year, and since our department is so new, we are working on building a sustainable... View Details
  • 01 Oct 1997
  • News

Theory & Practice

practices that will allow people to flourish - the key to organizational success. Do Lunch or Be Lunch by Howard H. Stevenson (Harvard Business School Press) According to HBS professor Howard Stevenson, most of human history and much of... View Details
  • August 2002 (Revised January 2003)
  • Case

Siebel Systems: Anatomy of a Sale, Part 1

By: John A. Deighton and Das Narayandas
How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly. The buying process is mapped out over four years. Covers in detail the last six months—from Siebel's initial... View Details
Keywords: Leadership; Management Analysis, Tools, and Techniques; Marketing Strategy; Consumer Behavior; Organizational Structure; Behavior; Competition; Applications and Software; Technology Industry
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  • 12 Jan 2010
  • First Look

First Look: Jan. 12

their portfolio of brands. Results show firms shifting display promotions away from smaller revenue brands toward larger ones following periods of poor financial performance. This indicates the behavior is determined by parties above... View Details
Keywords: Martha Lagace
  • 01 Sep 2003
  • News

Books

of the Organizational Behavior unit and the HBS Leadership Initiative, believes that the process of becoming a manager requires both a significant psychological transition and a considerable amount of... View Details
Keywords: Deborah E. Blagg; Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

Network Resources: Alliances, Affiliations, and Other Relational Assets Author:Ranjay Gulati Publication:Oxford University Press, 2007 Abstract Today's firms are increasingly embedded in networks of alliances and other ties that influence their View Details
Keywords: Martha Lagace
  • January 2009 (Revised November 2009)
  • Background Note

Adult Life Stages

By: John A. Davis
This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women. View Details
Keywords: Transition; Motivation and Incentives; Behavior; Personal Development and Career; Organizational Culture; Gender
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  • 09 Oct 2012
  • First Look

First Look: October 9

investigates teaming in the high-stakes, fast-paced setting of a hospital emergency room and focuses on the effects of a new organizational structure, which we call a team scaffold, on teaming effectiveness and performance outcomes. Using... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2016
  • Blog Post

The Softer Side of Business at HBS

reflection.   In your EC year, there is an even greater chance to dive into these areas. The Organizational Behavior Unit has courses on Authentic Leadership Development, Managing Human Capital, and Power... View Details
  • 03 Oct 2018
  • What Do You Think?

How Should Managers Deal with the Challenges of Building an Inclusive Workplace?

quotas Instead, I favor an individualized approach where the organization names diversity and inclusion as values and then individuals are evaluated based on their words and behavior rather than on numbers.” Frances Pratt suggested that,... View Details
Keywords: by James Heskett
  • February 2018
  • Article

Bank CEO Materialism: Risk Controls, Culture and Tail Risk

By: Robert Bushman, Robert Davidson, Aiyesha Dey and Abbie Smith
We investigate how the prevalence of materialistic bank CEOs has evolved over time and how risk management policies, non-CEO executives’ behavior, and tail risk vary with CEO materialism. We document that the proportion of banks run by materialistic CEOs increased... View Details
Keywords: Management; Personal Characteristics; Behavior; Risk Management; Organizational Culture; Banks and Banking; Banking Industry
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  • 01 Dec 1999
  • News

South Africa's Lucille Meyer: Shaping a Practical Presidency

work and family," she notes. "I often have to make difficult choices between responsibilities at home and at the office. It's tough for a woman in a senior position." Meyer's challenges are not likely to subside. She is, however, considering taking a break from the... View Details
Keywords: Morgan Baker
  • Blog

Lessons from Jazz in the Live Online Classroom

the Executive Education program Developing Yourself as a Leader—Virtual, organizational behavior expert Frank Barrett encouraged executives to embrace Davis's mindset, reducing their reliance on the... View Details