Filter Results:
(2,301)
Show Results For
- All HBS Web
(2,301)
- News (567)
- Research (1,464)
- Events (12)
- Multimedia (3)
- Faculty Publications (785)
Show Results For
- All HBS Web
(2,301)
- News (567)
- Research (1,464)
- Events (12)
- Multimedia (3)
- Faculty Publications (785)
- Web
Launch Lab/Capstone 2 - Course Catalog
with respect to three areas of knowledge: Design Knowledge: The use of human-centered design methods to understand users, identify solutions to their needs, and gather feedback via rapid, iterative prototyping. Technical Knowledge: The use of rigorous View Details
- 2012
- Working Paper
The Impact of Modularity on Intellectual Property and Value Appropriation
By: Carliss Y. Baldwin and Joachim Henkel
Modularity is a means of partitioning technical knowledge about a product or process. When state-sanctioned intellectual property rights are ineffective or costly to enforce, modularity can be used to hide information and thus protect intellectual property (IP). We... View Details
Baldwin, Carliss Y., and Joachim Henkel. "The Impact of Modularity on Intellectual Property and Value Appropriation." Harvard Business School Working Paper, No. 12-040, December 2011. (Revised November 2012.)
- 1 Apr 2005 - 4 Apr 2005
- Conference Presentation
Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code
By: Alan MacCormack
- 5 Nov 2005 - 8 Nov 2005
- Conference Presentation
Exploring the Architecture of Complex Software Products
By: Alan MacCormack
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
people who use it. My own research on enterprise IT systems reinforces this conviction. I've found that the people who use networked systems in their jobs like them, even though they usually are not involved... View Details
Keywords: by Andrew McAfee
- 01 Mar 2003
- News
“Culture Is Everything”
culture. As a student at HBS, for example, he didn’t take his courses in human behavior seriously. Now, he said, he understands that “culture is everything.” Culture, in fact, was IBM’s problem. “The behavior, values, and systems were... View Details
- 01 Sep 2018
- News
Ask the Expert: Delivering the Goods
Tapon (MBA 1997) REISNER: More than email itself, what really had an impact was the loss of first-class mail to electronic bill paying, starting in 2008. But the point is a good one, and 3D printing is likely to cause substantial change to the character of logistics... View Details
Keywords: Jen McFarland Flint
- 23 Oct 2019
- News
Exploring Big Issues at the Intersection of Business and Society
Curriculum. To address this need, the School piloted a new daylong program, Viewpoints, this past spring. “Our goal was to help students understand how they need to think about the broader social context in which firms operate and how the... View Details
Keywords: Educational Innovation
- 17 Apr 2020
- News
Decreasing the Wealth Gap
need—took a moment to share his thoughts with NPR’s Morning Edition on how the ever-increasing wealth gap could be addressed as the world’s economies grapple with the social and economic effects of the Coronavirus pandemic. “There’s a wonderful opportunity here, if we... View Details
- 15 Nov 2018
- News
Don’t Be Afraid of AI
operators. Well, you know, elevators used to all have operators. When we automated them we eliminated those elevator operator jobs. Does that mean we shouldn't have put in automated elevators? No. Of course not. But what it does mean is... View Details
- 01 Sep 2011
- News
Alumni Book Briefs
Raising Eyebrows: A Failed Entrepreneur Finally Gets It Right by Dal LaMagna (MBA ’70) (Wiley) When LaMagna graduated from HBS, his entrepreneurial activities — including operating discos in drive-in theaters and working with the 1960s... View Details
- September 1992 (Revised January 1993)
- Case
Courtyard by Marriott
By: James L. Heskett and Roger H. Hallowell
Courtyard by Marriott, a chain of modestly priced hotels, weighs its future options regarding human resources, its service delivery system, and management structure. Fairfield Inn, another Marriott product, is discussed for contrast. View Details
Keywords: Human Resources; Service Operations; Brands and Branding; Management Systems; Decision Making; Service Industry; Accommodations Industry
Heskett, James L., and Roger H. Hallowell. "Courtyard by Marriott." Harvard Business School Case 693-036, September 1992. (Revised January 1993.)
- 04 Oct 2004
- Research & Ideas
Start to Measure Your E-commerce Success
payoffs of e-commerce operational and capital investments are necessary to demonstrate the value creation of e-commerce initiatives and to obtain additional resources for critical e-commerce projects. The measures are essential to monitor... View Details
Keywords: by Marc J. Epstein
- 01 Mar 2005
- News
House of Bread on the Rise
her House of Bread was soon doing a brisk business. “Frankly, the first bakery was successful from day one, and I just thought everything was so easy,” says McCann, who also invested heavily in an information system that tied cash... View Details
- 25 Oct 2012
- Research & Ideas
10 Reasons Customers Might Resist Windows 8
Software giant Microsoft is launching the Windows 8 version of its operating system this week, and suffice it to say that it's radically different from Windows 7. The familiar Start button and menu are gone,... View Details
- 01 Sep 2006
- News
Strange Bedfellows
goal. Profits reported to tax authorities and to capital markets were essentially the same. Over time, well-considered exceptions — expensing of investments, for example — were introduced to advance policy goals such as stimulating investment. In the last decade, the... View Details
- 01 Dec 1996
- News
Laurel without Hardy? A Lesson for Business
candidates for this focus on complements. A new system of creating and sharing information is evolving, and it has many complementary parts. It is not enough to invent one part of the new system; you have to pay attention to all the parts... View Details
- 01 Jun 2007
- News
James McKenney Remembered
MCKENNEY: The first information systems expert at HBS, he led its early IT efforts. HBS professor emeritus James L. McKenney,an expert in management information systems and the use of computer View Details
Keywords: Information
- 17 Dec 2015
- News
Acquiring Business Skills To Advance A Career Trajectory
the next phase of his career. “I see business playing an increasingly important role in the aerospace industry, going beyond just having the engineering know-how to build a spacecraft. In the past, spacecraft were primarily built and View Details