Publications

Publications

Filter Results: (4,755) Arrow Down
Filter Results: (4,755) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 61 of 4,755 Results →
  • December 2017
  • Article

Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions

By: Lakshmi Ramarajan, Nancy Rothbard and Steffanie Wilk
Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking,... View Details
Keywords: Identity; Interpersonal Communication; Sales; Performance
Related
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

about the stress employees feel as they grapple with the complexity and change that comes with digital transformation. In time, the opportunity to deliver on a shared purpose helps align and View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Past studies have bolstered the idea that marginalized groups might find more career opportunities if they downplay their identities. But women and minorities may actually benefit by explicitly mentioning their identities, at least when... View Details
Keywords: by Pamela Reynolds
  • 1 Apr 1993
  • Conference Presentation

Effects of Expected Evaluation on Task Persistance and Artistic Creativity

By: R. Conti, H. Coon and Teresa M. Amabile
Keywords: Creativity; Arts; Motivation and Incentives
Related
  • 2012
  • Article

Conflict Policy and Advertising Agency-Client Relations: The Problem of Competing Clients Sharing a Common Agency

By: Alvin J. Silk
What restrictions should be placed on advertising agencies with respect to serving accounts or clients that are competitors of one another in order to avoid conflicts of interest? In recent decades, the advertising and marketing services industry has undergone a number... View Details
Keywords: Advertising Agency; Competitors; Marketing Services Industry; Structural Changes; Agency-client Relationships; Hybrid Conflict Policies; Safeguards; Advertising; Advertising Industry; Europe; Latin America; North and Central America
Related
  • September 2009
  • Article

Virtue out of Necessity? Compliance, Commitment and the Improvement of Labor Conditions in Global Supply Chains

By: Akshay Mangla, Richard Locke and Matthew Amengual
Private, voluntary compliance programs, promoted by global corporations and nongovernmental organizations alike, have produced only modest and uneven improvements in working conditions and labor rights in most global supply chains. Through a detailed study of a major... View Details
Keywords: Working Conditions; Ethics; Supply Chain; Governance Compliance; Globalization
Related
  • Research Summary

Current Research

Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details

  • 17 Sep 2019
  • Cold Call Podcast

How a New Leader Broke Through a Culture of Accuse, Blame, and Criticize

Keywords: Re: Amy C. Edmondson; Health
  • 2010
  • Working Paper

Prosocial Spending and Well-Being: Cross-Cultural Evidence for a Psychological Universal

By: Lara B. Aknin, Christopher P. Barrington-Leigh, Elizabeth W. Dunn, John F. Helliwell, Robert Biswas-Diener, Imelda Kemeza, Paul Nyende, Claire Ashton-James and Michael I. Norton
This research provides the first support for a possible psychological universal: human beings around the world derive emotional benefits from using their financial resources to help others (prosocial spending). Analyzing survey data from 136 countries, we show that... View Details
Keywords: Spending; Philanthropy and Charitable Giving; Happiness; Motivation and Incentives; Welfare; Uganda; Canada
Related
  • 5 Aug 2005 - 10 Aug 2005
  • Conference Presentation

Trust in the face of competitive and cooperative rewards

By: K. Y. Ng, Roy Y.J. Chua and M. L. Chan
Keywords: Trust; Motivation and Incentives; Cooperation; Competition
Related
  • September 2004
  • Article

Trust in Agency

By: Ramon Casadesus-Masanell
Existing models of the principal-agent relationship assume the agent works only under extrinsic incentives. However, many observed agency contracts take the form of a fixed payment. For such contracts to succeed, the principal must trust the agent to work in the... View Details
Keywords: Trust; Agency Theory; Relationships; Behavior; Motivation and Incentives; Contracts; Business Model; Emotions; Forecasting and Prediction; Ethics; Standards; Risk and Uncertainty
Related
  • 30 Oct 2017
  • Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

inner workings of the company. For instance, I was curious about the management of its supply chain, the types of analyses that were conducted to develop, validate, and review business strategies, how View Details
  • Article

Passion Penalizes Women and Advantages (Unexceptional) Men in High-Potential Designations

By: Joyce He, Jon M. Jachimowicz and Celia Moore
High potential programs offer a swift path up the corporate ladder for those who secure a place on them. However, the evaluation of “potential” occurs under considerable uncertainty, creating fertile ground for gender bias. We document that men are more likely than... View Details
Keywords: Passion; Potential; Gender; Motivation and Incentives; Performance; Talent and Talent Management
Related
  • 01 Feb 1998
  • News

Women at the Top

research and interviewing women executives who attended a program held at the School in the early 1980s, Hart enlisted the help of HBS professor Teresa Amabile, an expert in creativity and View Details
Keywords: Marguerite Rigoglioso and Susan Young
  • Web

Venture Capital and Private Equity - Course Catalog

Associates How and why investors structure deals How PE firms add value How investors screen and choose investments Getting a deal through the Investment Committee Role of debt providers View Details
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

working paradigm to thrive,” Leahy shares. The company also prioritizes using its platform to support underserved communities and elevate Black-owned beauty businesses. This purpose-driven work is a View Details
  • 27 Dec 2015
  • Research & Ideas

The Most Popular Stories and Research Papers of 2015

to look at products as customers do: a way to get a job done. Creating a Positive Professional Image (19,535) In today’s diverse workplace, your actions and motives are constantly under scrutiny. Time to... View Details
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

additional revenue streams and vertical growth capabilities? What about the cohort analysis and data generated from order histories? He motivated the management team to come up... View Details
Keywords: Re: Multiple Faculty
  • 21 Dec 2009
  • Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

incentives at each stage of the process. We need to ensure that mortgages are appropriate for the resources of borrowers, and that mortgage brokers have skin in the game when they sell loans. We need to... View Details
Keywords: by Roger Thompson; Banking; Financial Services
  • 08 May 2008
  • Working Paper Summaries

Organizational Design and Control across Multiple Markets: The Case of Franchising in the Convenience Store Industry

Keywords: by Dennis Campbell, Srikant M. Datar & Tatiana Sandino; Retail; Food & Beverage