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Publications

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  • All HBS Web  (1,279)
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    • News  (329)
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    • Events  (2)
    • Multimedia  (4)
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Show Results For

  • All HBS Web  (1,279)
    • People  (8)
    • News  (329)
    • Research  (573)
    • Events  (2)
    • Multimedia  (4)
  • Faculty Publications  (120)
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  • Web

2018 Symposium - Race, Gender & Equity

Race, Work & Leadership: Learning about & from Black Experience Race, Work & Leadership: Learning about & from Black Experience 08–09 MAR 2018 Home Speakers Videos Agenda Arthur P. Brief Arthur P. Brief is a... View Details
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

that as the same customers gain more experience with online DVD rentals, the extent to which they hold should films longer than want films decreases. Our results suggest that present bias has a meaningful impact on choice in the field and that people may View Details
Keywords: Martha Lagace
  • 26 Apr 2011
  • Op-Ed

HBS Faculty Comment on Environmental Issues for Earth Day

king of the commute, even though public transit often has lower direct dollar cost. The prevalence of private automobiles causes problems that go far beyond the combustion engine and its massive carbon footprint. In city centers,... View Details
Keywords: by Staff; Energy; Utilities
  • 01 Jun 2025
  • News

Alumni and Faculty Books

specialized robot, and stories of famous innovators like Hedy Lamarr. You will assess your interests and uncover your core purpose through introspective, self-exploratory exercises, then craft a personalized vision and learn how to... View Details
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

industry evolution has focused on disruptive external influences or technological breakthroughs. While disruptive forces can change the direction and potential for an industry, so too can leaders themselves by the manner in which they run... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 13 Oct 2015
  • First Look

October 13, 2015

rewards can be used to motivate contributions. Drawing on analogies with charitable donations, we theorize that intangible sources of motivation, i.e., (i) direct psychological rewards, (ii) reciprocity, and (iii) social interactions, can... View Details
  • 20 Dec 2022
  • News

Singing to the Corn

and broader interpretations of business's role in society surfaces throughout Keen's story. He wrote his HBS application essay about wanting to learn the tactics of corporate business for the good of tribal peoples—to be a sheep in wolf's... View Details
  • 24 Jun 2014
  • First Look

First Look: June 24

explain service performance. This paper provides a brief retrospective of some of this research and illustrates the directions that this work will take in the future through the vehicle of a field study conducted by the author. The study... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2016
  • First Look

February 9, 2016

turnover in sales is 25% to 30%, while direct replacement costs for a telesales employee ranges from $75,000 to $90,000 and other sales positions cost as much as $300,000. Moreover, these figures do not reflect the lost sales while a... View Details
Keywords: Sean Silverthorne
  • 25 Feb 2014
  • First Look

First Look: February 25

indicating that learning is unlikely to account for the observed shifts in recommendations. We discuss implications for both future research and practice. Download working paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1507874... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

amortization (EBITDA) margin of over 8%. At the executive education program, Jaime had learned that entrepreneurs could build on their unique attributes and capabilities to expand and grow their businesses. Should he continue to expand... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2016
  • News

MaiTai Global and Kiteboarding

physics. Learned how to design chips. And I came out to Silicon Valley as it was forming in the mid '80s. And I think because I was in the right place at the right time, it put me on a series of foundational waves. First, in silicon and... View Details
  • 06 Dec 2018
  • News

Source Code

surroundings, and learning as we go. That’s biological intelligence. But artificial intelligence—at least the way that it’s currently constructed—doesn’t work this way. Let’s use Google as an example. HEAR MORE Listen to Donna Dubinsky... View Details
Keywords: Dan Morrell; illustrations by Daniel Hertzberg
  • 01 Sep 2017
  • News

History’s Lessons

men applied to join the venture; another source put the number of candidates at five thousand. Bridges Adams, an acquaintance who directed an acting company, remembered a conversation in which Shackleton explained his views on hiring. The... View Details
Keywords: Abraham Lincoln; Ernest Shackelford; Rachel Carson
  • Person Page

Media

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

  • Web

2022 Symposium - Race, Gender & Equity

University of North Carolina at Chapel Hill where she was a Ronald E. McNair Scholar. Dr. McCluney is a first generation college graduate from High Point, NC. Learn more about her work at her website: http://courtneylmccluney.com/... View Details
  • 01 Dec 2008
  • News

Business at the Summit

an economic crisis erupts, something that has happened with regularity. Nor does it stop governments from intervening at the risk of doing more harm than good. Few, it seems, learn from the lessons of history. In Ferguson’s view, the real... View Details
Keywords: leadership; alumni events; Centennial; Business Schools & Computer & Management Training; Educational Services; Finance; Management
  • 24 Apr 2020
  • Op-Ed

Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19

talent during the 2020 season, and millions on top of that for coaches, managers, and other front office staff. How can teams ensure that these dollars are well spent? And what can companies learn from the high stakes world of NFL talent... View Details
Keywords: by Sarah Abbott , Boris Groysberg, Tali Groysberg, and Abhijit Naik; Sports
  • 08 May 2007
  • First Look

First Look: May 8, 2007

Ghemawat in Redefining Global Strategy. Most economic activity—including direct investment, tourism, and communication—happens locally, not internationally. In this "semiglobalized" world, one-size-fits-all strategies don't... View Details
Keywords: Martha Lagace
  • 17 Jun 2020
  • Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

endorsement of a system that produces the exact results it is intended to.  I. If you don’t understand, research and learn The unfortunate reality is that these murders are not surprising, which is exactly why the preceding weeks have... View Details
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