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Show Results For
-
All HBS Web
(10,110)
- People (64)
- News (3,231)
- Research (3,925)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,353)
- 06 Sep 2022
- Research & Ideas
Does Hybrid Work Actually Work? Insights from 30,000 Emails
country’s nationwide COVID-19 lockdown. The researchers studied employee emails and attachments before and during a nine-week period using machine learning and textual analysis. They supplemented their email analysis with qualitative...
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by Ben Rand
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
different tasks: explaining and servicing products, collecting information, and pressuring people to make purchases by overcoming resistance. Salesmen learned to answer specific questions about a product and...
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by Laura Linard
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
One of the most vexing dilemmas that stable corporations face when they seek to rekindle growth by launching new businesses is that their internal schools of experience have offered precious few courses in which managers could have View Details
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by Michael Raynor
- 30 Apr 2020
- Book
Fighting Climate Change Requires a New Capitalism
Rebecca Henderson spent her young adult years living two lives. At work, she preached the risks of resisting change to MBA students at the Massachusetts Institute of Technology, drawing on lessons she learned while watching factories close as a management consultant....
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- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just...
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- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
Henry David Thoreau once said, "That government is best that governs least." Easy for him to say. Stuck out by himself at Walden Pond, he never had to deal with potholes on his morning commute or broken streetlights at night. It...
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by Michael Blanding
- 2021
- Chapter
Leapfrog Leaders: Accelerating Systems Leadership Skills
By: Laura Cabrera, Derek Cabrera and Hise O. Gibson
We need leaders who can execute at the Strategic, Operational, and Tactical (SOT) levels. But, research shows it takes time for skills to develop at all three levels—too much time. Why does it take too much time? First, because expertise is borne of experience. An...
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Keywords:
DSRP;
VCML;
Strategy;
Operations;
Leadership Development;
Decision Making;
Organizational Structure
Cabrera, Laura, Derek Cabrera, and Hise O. Gibson. "Leapfrog Leaders: Accelerating Systems Leadership Skills." In The Routledge Handbook of Systems Thinking, edited by Derek Cabrera, Laura Cabrera, and Gordon Midgley. London: Routledge, forthcoming.
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to improve the performance of...
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by Michael Blanding
- 25 Jul 2011
- Research & Ideas
How Disruptive Innovation is Remaking the University
competition, but because they are are cheaper and easier to use. In The Innovative University, Christensen and Henry J. Eyring take the idea of disruptive innovation to the field of higher education, where new online institutions and View Details
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
the past two decades by following an approach its founder calls “the Walmartization of healthcare.” The hospital delivers world-class results for cardiac patients, provides an excellent work environment to its medical staff, and has...
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by Ashish Nanda
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
in-office and remote, and we’ve entered a gray zone in which people are asking, ‘What will permanent look like?’ It’s comfortable to think of our remote work environment as temporary; it’s much more difficult to View Details
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by Michael Blanding
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
organizations in private industry could learn from the example of Data.gov to the extent of unlocking data from individual silos in their firm even though data remain protected within firewalls. HBS assistant professor Karim R. Lakhani,...
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- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
such friction by implementing rigid policies based on the presumption that they have correctly anticipated how the pandemic will evolve. Designing and implementing any durable policy requires having a firm grasp of what the world—the “new...
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by Kristen Senz
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting...
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by Lane Lambert
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
patients. “The extremely high profit margins in medical devices offers a setting in which the risks are often overwhelmed by the potential rewards to innovate, especially when competitors face their own product failures,” according to the...
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- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
their nature. What are these functions, and what do they tell us about multi-sided markets? A: In my opinion, the early attempts to overview two-sided platforms and markets have struggled because researchers were attempting to classify platforms View Details
- 10 Dec 2014
- Research & Ideas
Minimum Wage Debate Is Really About Social Values
Suddenly, the minimum wage debate is on high boil. Perhaps spurred by growing concern over wealth inequality, minimum wage proposals are heating heat up in cities from Chicago to Albany, and in states from South Carolina to Florida....
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- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
medical radiation safety. "The demand shock caused by an accident could actually be good news for companies." “There was suddenly a huge spike in the public’s attention on medical radiation risk,” says Hong Luo, James Dinan and...
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- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
Summing Up What Role Will Management Play in Saving US Health Care? The verdict is in, according to respondents of this month's column: Problems confronting health care in the US are much larger and broader than those that can be solved View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
does reveal is that their analysis pointed to “a complete lack of understanding” of the actual physics involved with football by those who make their living off the game. The lessons to be learned from that...
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