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  • 01 Jun 2010
  • News

Rethinking the MBA

school that looks just like an academic department elsewhere in a university — to a true professional school where we’re developing not just knowledge but also skills, purpose, and identity. To the extent... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Publishing Industries (except Internet); Information
  • 31 Mar 2002
  • Research & Ideas

You’re Wasting Your Employees! What You Can Do About It

internal strategic resources, many companies continue to have outmoded strategic perspectives. There is a surplus of capitalchasing a scarcity of talented peopleand the knowledge they possess.— Christopher A. Bartlett & Sumantra... View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • June 1999 (Revised October 1999)
  • Case

Eli Lilly, 1998 (B): Emerging Global Organization

By: Michael Y. Yoshino and Thomas W. Malnight
Examines major issues faced by Eli Lilly as it evaluates the appropriateness of a focused matrix organization with extensive use of cross-functional teams. View Details
Keywords: Business Model; Geography; Globalized Firms and Management; Growth and Development; Knowledge; Management Teams; Product; Organizations; Pharmaceutical Industry
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  • Web

Early Years at HBS - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • 07 Sep 2021
  • News

Growing Home

back.” DM: This is a lot to achieve in a relatively short amount of time. What sort of coalition or partnerships did you have to develop to achieve this? YH: We started with three groups of people. One is those people who are now living... View Details
Keywords: Dan Morrell
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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  • 01 Dec 2010
  • News

The Transformers

money in the bank, Bridgespan has shared its reports, case studies, and other content freely in the interest of promoting knowledge in the social sector. When your clients are nonprofits and foundations, Bradach and Tierney reasoned, the... View Details
Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Professional Services
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

some people's inputs count more than their actual knowledge warrants, to the detriment of the project. The problem is common—and avoidable, says HBS professor Heidi K. Gardner, who has developed and tested a... View Details
Keywords: by Sarah Jane Gilbert
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

tacit knowledge flows. These knowledge flows, in turn, contribute to cumulative incremental innovations in both product and process technology among firms embedded in the cluster. I use the term 'active... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • Web

Introduction - Georges F. Doriot : Educating Leaders, Building Companies, Baker Library, Harvard Business School

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • 28 Jul 2016
  • Blog Post

Why I’m Not Changing Careers after Business School

Courses (IFC). Good investing and corporate management requires contextual knowledge and an ability to differentiate among opportunities worldwide – I now feel much more prepared to operate with a truly global perspective.  I also feel... View Details
  • 28 Mar 2011
  • Research & Ideas

Why Manufacturing Matters

a real question in my mind whether companies here will continue to be competitive in developing flat-panel display innovations. Thompson: So exporting manufacturing ultimately drains away American innovation? Pisano: Absolutely. That's... View Details
Keywords: by Roger Thompson; Manufacturing
  • Web

Baker Library brings the past, present, and future of business to life. | Baker Library

Baker Library Baker Library brings the past, present, and future of business to life. Search Popular Destinations Databases Case Requests Study Spaces Today's Hours All Hours Working Knowledge Baker Library publishes Working View Details
  • Web

IT Strategy: Helping Leaders Grow Their Skills | Information Technology

well-rounded, consistent, continually developing management team. HBS IT is committed to helping its leaders, and staff, develop and grow their skills. This initiative was View Details
  • 04 Aug 2008
  • Research & Ideas

How Female Stars Succeed in New Jobs

research department of Lehman Brothers took steps to create a comfortable environment for women, and to evaluate all their analysts fairly and mentor them intensively. This paid off: The bank developed a lot of stars and benefited from... View Details
Keywords: by Martha Lagace; Financial Services
  • 01 Sep 2009
  • News

Faculty Research Online

HBS Working Knowledge offers a first look at new thinking from HBS faculty. Read the complete articles summarized below by visiting their Web links. Sharpening Your Skills: Leading Change There’s nothing like a global recession to test... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; News, Library, Internet, and Other Services; Information
  • 10 Nov 2003
  • Research & Ideas

A Fast Start on Your New Job

about the first ninety days? Michael Watkins: Leaders, regardless of their level, are most vulnerable in their first few months in a new position. They lack detailed knowledge of the challenges they will face and what it will take to... View Details
Keywords: by Martha Lagace
  • 01 Sep 2003
  • News

Andrea Silbert

and sold her company. Sarah, a few posters down, used the knowledge gained from CWE workshops to build a $6 million computer-networking company. “We realized early on that we had tapped a real need,” notes Silbert as she takes in the... View Details
Keywords: Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 06 Dec 2017
  • News

Puzzle Master

had this advice for those interested in mergers & acquisitions: “...the best thing you can do is to develop an expert-level knowledge or—if applicable—execute one of the many workstreams required for a... View Details
  • Web

Research Links - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details