Publications

Keywords: Advertising; Brands and Branding; Beauty and Cosmetics Industry

April 2008
Teaching Note

Dove: Evolution of a Brand (TN)

Teaching Note for [508-047]. View Details

Keywords: Consumer Products Industry; Beauty and Cosmetics Industry

July 2007 (Revised September 2007)
Background Note

Compensating Family Employees in a Family Business

By: John A. Davis

Explores the core issues involved in compensating family employees in a family business. Explains family interests and other factors that shape family employee compensation practices. Distinguishes between achieving effective compensation practices, which help to... View Details

Keywords: Family Business; Employees; Compensation and Benefits

August 2006 (Revised July 2007)
Background Note

Governance of the Family Business

By: John A. Davis

Reviews the ways to achieve governance of the family business. Points out the importance of plans (e.g., strategic plans), statements (e.g., mission statements), policies, rules, and agreements to the governance process. Discusses the roles of three structures in... View Details

Keywords: Family Business; Corporate Governance; Governing and Advisory Boards; Management Teams; Mission and Purpose

August 2006 (Revised July 2007)
Background Note

Governance of the Business Family

By: John A. Davis

Explains the purposes, processes, standards, plans, and agreements that together help to govern (or steer) a family that owns a family business. View Details

Keywords: Family Business; Corporate Governance; Governing Rules, Regulations, and Reforms; Family Ownership

June 2005 (Revised May 2006)
Background Note

Reminders for Owner-Managers Regarding the Board of Directors of Private Companies

By: John A. Davis

Presents a consolidated list of corporate governance best practices for owner-managers of private companies, including family businesses. View Details

Keywords: Governing and Advisory Boards; Family Business

June 2005 (Revised June 2007)
Background Note

Introduction to Management of the Family Business

By: John A. Davis

Provides an overview to the content and structure of the Management of the Family Business course. View Details

Keywords: Family Ownership; Business or Company Management

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February 2004 (Revised April 2004)
Exercise

Family Business Ownership Goals Worksheet

By: John A. Davis

Family members who either own a business or who could inherit ownership in a business are helped to clarify how they would like to have the business owned in the future. View Details

Keywords: Family Business; Family Ownership; Decision Making

November 2002
Teaching Note

Centra Software (TN)

Teaching Note for (9-502-009). View Details

July 2001 (Revised September 2001)
Background Note

Definitions and Typologies of the Family Business

By: John A. Davis

Introduces students to the wide variety of family business definitions in literature today. Also reviews prominent typologies of family business systems. View Details

Keywords: Family Business; Body of Literature; System

February 2001
Teaching Note

CVS: The Web Strategy TN

Teaching Note for (9-500-008). View Details

Keywords: Pharmaceutical Industry; Web Services Industry

April 2000 (Revised June 2001)
Case

DoubleClick Buys Abacus (A)

By acquiring Abacus, DoubleClick won the power to serve ads with unprecedented precision, because it brought together Web surfers' online and offline identities. Several competitors had developed advanced systems for serving ads on the web, but DoubleClick had the... View Details

Keywords: Information; Rights; Internet and the Web; Ethics; Competitive Advantage; Social Issues; Customer Focus and Relationships; Digital Marketing; Advertising Industry

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April 2000 (Revised September 2001)
Case

Peppers and Rogers Group, The

Can two successful authors build a scalable consulting practice based on their unique view of customer relationship management (CRM)? Should they emphasize strategy or execution? The case describes how Peppers and Rogers grew from two people earning speaker fees to a... View Details

Keywords: Customer Relationship Management; Growth and Development; Information Publishing; Going Public; Strategy; Competition; Internet; Consulting Industry

October 1999
Teaching Note

Snapple TN

Teaching Note for (9-599-126). View Details

Keywords: Food and Beverage Industry; New York (city, NY)

July 1998 (Revised November 1998)
Supplement

The Pellegrins (B)

By: John A. Davis

Supplements the (A) case. View Details

Keywords: Decisions; Management Succession; Family and Family Relationships; Family Ownership; Publishing Industry

October 1997 (Revised September 2007)
Case

Trinity Crystal

By: John A. Davis

The dynamics of a work relationship between an entrepreneurial mother and her daughter are explored. View Details

Keywords: Family Business; Interpersonal Communication; Entrepreneurship; Family and Family Relationships

October 1995 (Revised February 1997)
Teaching Note

IDS Financial Services (condensed)

Teaching Note for (9-596-045). View Details

November 1977
Article

Nutrition and the American Consumer: A Survey of Interest Groups

By: J. Quelch and A. Clayton