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  • October 2019
  • Case

Harlem Capital: Changing the Face of Entrepreneurship (A)

By: George Serafeim
Jarrid Tingle and Henri Pierre-Jacques had spent the summer between their first and second years of their Harvard Business School MBA program fund raising for their start-up venture capital (VC) firm, Harlem Capital Partners. Harlem Capital was founded upon the... View Details
Keywords: Impact Investing; Gender Bias; Gender Inequality; Minority Representation; Entrepreneurial Finance; Investment Management; Investing; Inequality; Race And Ethnicity; Black Entrepreneurs; Black Inventors; Black Leadership; Venture Investing; Fund Raising; Venture Capital; Entrepreneurship; Diversity; Gender; Race; Equality and Inequality; Equity; Mission and Purpose; Investment Funds; Financial Services Industry; United States
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  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

LISH senior research scientist Michael Menietti; Katherine C. Kellogg, a professor at the Massachusetts Institute of Technology; and Luca Vendraminelli, who is affiliated with LISH and a post-doctoral fellow at the Politecnico di Milano. Trusting a fashion retailer’s... View Details
Keywords: by Rachel Layne
  • Web

Advisory Board - Entrepreneurship

before it went public. He then led Open Market's expansion into business-to-business applications. In 1999, he founded and ran PurchasingCenter.com, a "My Yahoo" portal for industrial purchasing agents who purchase $2-$10 million of... View Details
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

the duration and size of price changes using scraped data collected from 181 retailers in 31 countries. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52241 March–April 2018 Harvard Business Review Why Compliance View Details
Keywords: Sean Silverthorne
  • Profile

Adriann Dolphin

Why did you choose this path at this point in time?View Details
  • Web

Career Re-Entry & Flexible Work - Alumni

The more people who know, the greater your chances of finding fresh leads, insights, and ideas. Conduct informational interviews Return to your roots and remember to conduct interviews that may not (or probably will not) lead to a job, but can lead to greater... View Details
  • 14 Oct 2014
  • First Look

First Look: October 14

  Publications October 2014 Journal of International Economics The Global Agglomeration of Multinational Firms By: Alfaro, Laura, and Maggie Xiaoyang Chen Abstract—The explosion of multinational activities in recent decades is rapidly transforming the global landscape... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2019
  • Blog Post

What I Did Differently Before Reapplying to HBS

I first applied to HBS through the 2+2 program when I was a senior in college. I had good grades, did well on my GMAT, and had two great mentors to write references letters for me. I worked hard on the application, and was disappointed... View Details
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 01 Oct 2007
  • Research & Ideas

Encouraging Dissent in Decision-Making

Edmondson, who chairs the Doctoral Programs and teaches in the Technology and Operations Management unit. "To cite one example, former HBS doctoral student Jim Detert and I interviewed some 200 people of all ranks and functions in a... View Details
Keywords: by Garry Emmons
  • 26 Jun 2020
  • Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

their own, Yamato mobilized 500 employees and 200 trucks on March 23 to voluntarily deliver relief supplies to evacuation centers in the Tohoku region. The program was initially supposed to last two weeks but continued for eight months,... View Details
Keywords: by Dina Gerdeman
  • Web

Social Enterprise - Faculty & Research

O. Gibson , F. Christopher Eaglin and Ai-Ling Jamila Malone April 2025 | Case | Faculty Research In 2021, The Campbell’s Company launched Full Futures, a collective impact initiative aimed at advancing school nutrition environments in underserved communities. The View Details
  • 01 Jun 2023
  • News

Curb Appeal

solid waste is managed in the Big Apple. “I think you have with her a very creative and innovative public servant,” says Steven A. Cohen, an authority on waste management in New York City who is the former director of the Research Program... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • Web

Community | Social Enterprise | Harvard Business School

in social enterprise research, teaching, and program activities Faculty & Research INITIATIVES focus on societal challenges that are too complex for any one discipline or industry to solve alone. View Details
  • 14 Jul 2014
  • Research & Ideas

Pay Attention To Your ‘Extreme Consumers’

consumer believes." Along with Michael Norton, professor of marketing, Avery explores those extremes in a recent HBS teaching note, Learning from Extreme Consumers. The researchers developed the concept as part of the Field Immersion... View Details
Keywords: by Michael Blanding
  • November 2011
  • Case

Lowell General Physician Hospital Organization

By: Richard M.J. Bohmer and Natalie Kindred
This case focuses on the Alternative Quality Contract (AQC), a novel payment program designed to incentivize providers to deliver less costly, high quality health care. Under the AQC, offered by Blue Cross Blue Shield of Massachusetts, providers received a fixed-dollar... View Details
Keywords: Cost Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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  • April 1989 (Revised March 1990)
  • Case

Burlington Northern (B)

By: Janice H. Hammond
Describes the experiences of a seasoned Burlington Northern (BN) sales representative after the introduction of ShipSmart, a decision support system developed by the BN to help its employees and customers analyze logistics problems. After a brief description of a... View Details
Keywords: Change Management; Expansion; Rail Transportation; Logistics; Distribution Channels; Truck Transportation; Innovation and Invention; Sales; Rail Industry; United States
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  • November 1990 (Revised June 1991)
  • Case

Final Voyage of the Challenger

Provides a summary of technical and organizational details that led to the decision to launch the Challenger Space Shuttle, and to the ensuing accident. Details of design and testing milestones of the Space Shuttle, with a focus on the Solid Rocket Booster, offer... View Details
Keywords: Information Technology; Risk Management; Ethics; Decision Choices and Conditions; Business Processes; Aerospace Industry; United States
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  • 26 Nov 2007
  • Research & Ideas

Best Practices of Global Innovators

expertise in the new composite materials being used in the airframe, integrating their work with other partners developing complementary technologies. Indeed, this type of project could never get off the ground without the ability to collaborate effectively. Q: Are... View Details
Keywords: by Sean Silverthorne
  • Web

Finding Talent Opportunities

alumni resume databases Leadership Fellows Program Leverage the experience, energy, and analytical skills of MBAs for one year with financial support from HBS. Learn more about this opportunity for nonprofit and public-sector... View Details