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- All HBS Web
(2,572)
- People (7)
- News (476)
- Research (1,644)
- Events (16)
- Multimedia (6)
- Faculty Publications (655)
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- 22 Jul 2002
- Research & Ideas
How Business Strategy Tamed the “Invisible Hand”
clearer in the second half of the nineteenth century. In the United States, the building of the railroads after 1850 led to the development of mass markets for the first time. Along with improved access to capital and credit, mass markets... View Details
Keywords: by Pankaj Ghemawat
- 25 Apr 2017
- First Look
First Look at New Research, April 25
(shortest expected processing time). Moreover, they exercise more discretion as they accumulate experience. Exploiting random assignment of tasks to doctors’ queues, instrumental variable models reveal that these deviations erode productivity. This View Details
Keywords: Sean Silverthorne
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
improvements in performance.3 We created the Balanced Scorecard because financial measurements had become insufficient for contemporary organizations. Strategies for creating value had shifted from managing tangible assets to... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI’s capabilities to help solve business problems, particularly in parts of the world with fewer resources and less access to technology. “The fact that generative AI was a little over a year old, and we could use it to advise several hundred Kenyan entrepreneurs how... View Details
Keywords: by Ben Rand
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
“I would caution Nadella to remember he has a duty to Microsoft shareholders. If at an annual meeting it was decided that a majority of shareholders supported the concept of not providing product and services to a government agency, I... View Details
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
Programmers contribute to free software and open source projects for many reasons—some for the fun of it, some to improve their skills, others for a paycheck. Many people have wondered why these people give their work away. The truth is... View Details
Keywords: by Mallory Stark
- 03 Nov 2003
- What Do You Think?
Can Investors Have Too Much Accounting Transparency?
systems is estimated to double. If not offset by improved productivity and lower costs, it will result in a hit to the earnings of all publicly owned organizations. Investors will face challenges as a result... View Details
Keywords: by James Heskett
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
NatureSweet’s year-round greenhouse production model, were employed full time—were empowered with training and productivity incentives, allowing them to earn well above the minimum wage and advance their... View Details
Keywords: Sean Silverthorne
- 18 Oct 2016
- Op-Ed
Why Business Should Invest in Community Health
Children in the United States today are at risk to live shorter lives than their parents. This sobering assessment is one reason big box retailer Target is investing $40 million this year to improve the health of communities around the... View Details
- 15 Jul 2008
- First Look
First Look: July 15, 2008
production of low-income rental housing. While it has grown into the largest source of new affordable housing in the U.S. and its structure is now being replicated in other programs, the LIHTC has also drawn skepticism and calls for its... View Details
Keywords: Martha Lagace
- 20 Nov 2018
- First Look
New Research and Ideas, November 20, 2018
organizations, which often use capitated payments, and bundled payments. Nearly half (46%) of respondents say value-based contracts significantly improve the quality of care, and another 42% say value-based contracts significantly lower... View Details
Keywords: Dina Gerdeman
- 24 Sep 2013
- First Look
First Look: September 24
invest in platform quality in open-source and proprietary two-sided platforms. Open platforms have open access, and developers invest to improve the platform. Proprietary platforms have closed access, and investment is done by the... View Details
Keywords: Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
players. How can he best convince leaders in this mature industry to adopt a new technology and improve food safety? Additionally, he faces a number of questions related to product development, marketing,... View Details
Keywords: Sean Silverthorne
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
shopped at Walmart at least once or twice, and you likely are aware of their "Everyday low prices" tagline. Have you ever thought about the connection between their everyday low prices and the safety of the products Walmart... View Details
- 22 Mar 2010
- Research & Ideas
One Strategy: Aligning Planning and Execution
middle managers and line employees attempt to execute the explicit strategy. Unfortunately, these strategies often diverge. They are not aligned. And so the potential of the enterprise becomes unrealized. "Strategy therefore becomes the View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
succeed in that context. The "graduates" of this school would have finely honed operational skills in managing quality programs, process improvement teams, and cost-control efforts. Even the most senior manufacturing executives... View Details
Keywords: by Michael Raynor
- 16 Jul 2021
- Op-Ed
For Entrepreneurs, the Benefits of Slowing Down
acquisitions, partnerships, new product launches, or international expansion in ways you might not have had the time and space to think through. 3. Pay down your organizational debt Every fast-growing startup incurs debt along the way.... View Details
Keywords: by Jeffrey Bussgang
- 17 Sep 2001
- What Do You Think?
What Is “Business as Usual” After September 11?
as much as it affects business, I believe what could occur here is what happened in Peru during the bloody terrorist war... a profound economic, moral, and political crisis." Gil Robinson and Pankaj Dubey suggested productive... View Details
Keywords: by James Heskett
- 26 Sep 2024
- HBS Case
If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?
Silicon Valley startups have adopted the “fail fast” approach of releasing innovative products quickly rather than waiting for perfection. Badaracco disagrees: “It’s a potentially catastrophic mistake, with technology like this, to have... View Details
- 21 Apr 2009
- First Look
First Look: April 21, 2009
rated. We hypothesize that ratings are particularly likely to spur responses from firms that receive poor ratings, and especially those that face lower-cost opportunities to improve or that anticipate greater benefits from doing so. We... View Details
Keywords: Martha Lagace