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  • 28 May 2013
  • Research & Ideas

Can LEGO Snap Together a Future in Asia?

sharpen its "Stepping Up in Asia" strategy, LEGO executives employed scenario planning as a key tool to weigh potential outcomes. The technique, which has been around since the 1960s, fell out of favor in recent decades. In his... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • Aug 08 2018
  • Testimonial

Amazing Classmates

  • April 2002
  • Background Note

Consolidation of Highly Fragmented Service Industries, The

Designed to familiarize students with the consolidation of highly fragmented labor-dependent service industries, offering insights into service firm growth and the ways services can, and cannot, increase their efficiency and effectiveness. Two frameworks are presented... View Details
Keywords: Consolidation; Acquisition; Growth and Development Strategy; Service Industry
Related
  • 17 Jan 2023
  • Cold Call Podcast

Nestlé’s KitKat Diplomacy: Neutrality vs. Shared Value

Keywords: Re: Geoffrey G. Jones; Consumer Products
  • January 2009 (Revised February 2009)
  • Case

F-Secure Corporation: Software as a Service (SaaS) in the Security Solutions Market

By: Lynda M. Applegate, Robert D. Austin, Kalle Lyytinen, Esko Penttinen and Timo Saarinen
Describes the development of a business model based on "software as a service" (SaaS) for security solution distributed through Internet Service Providers (ISPs). F-Secure disruptively entered a mature business with dominant players by executing an innovative new... View Details
Keywords: Business Growth and Maturation; Business Model; Disruptive Innovation; Service Delivery; Internet; Information Technology Industry
Related
  • 08 May 2013
  • News

When the CEO Burns Out

  • 15 Jun 2017
  • Video

The Ruth Mulan Chu Chao Center

  • 04 Mar 2002
  • Research & Ideas

Don’t Lose Money With Customers

however, that most companies that claim to practice customer relationship management actually focus on managing individual customer interactions. While they think they are talking strategy, firms are actually mired in the execution of... View Details
Keywords: by Peter K. Jacobs

    Richard S. Tedlow

    Richard S. Tedlow is the Class of 1949 Professor of Business Administration at the Harvard Business School, where he is a specialist in the history of business.

    Professor Tedlow received his B.A. from Yale in 1969 and his M.A. and Ph.D. in history from... View Details

    Keywords: advertising; computer; marketing industry; retailing; semiconductor; tire

      Gary P. Pisano

      Gary Pisano is the Harry E. Figgie, Jr. Professor of Business Administration at the Harvard Business School where he has been on the faculty since 1988. From 2018-2023, Pisano was Harvard Business School’s Senior Associate Dean for Faculty Promotion and... View Details

      Keywords: biotechnology; electronics; health care; manufacturing; pharmaceuticals
      • September 1996
      • Supplement

      Howard, Shea & Chan Asset Management (D): Sales Presentation, Video

      By: Benson P. Shapiro
      Presents a sales presentation, allowing students and executive participants to develop a set of criteria for such a presentation and apply them to a real one. View Details
      Keywords: Presentations; Sales; Financial Services Industry
      Related
      • Video

      María Michelena

      María Michelena, Executive Director of InGenia Uruguay and Chairwoman of OMEU, shares her views on the importance of corporate culture as a driver for innovation. View Details
      • 21 Nov 2016
      • Research & Ideas

      It Matters That Your CEO Doesn't Know Much About Sales

      senior executives specializing in everything except sales. “The number of executives reporting to the CEO in the average S&P 500 company has doubled in the last 20 years,” says Frank V. Cespedes, a... View Details
      Keywords: by Michael Blanding

        Monique Burns Thompson

        Monique Burns Thompson is an accomplished social entrepreneur who returns to HBS (class of 1993) and brings her twenty years of successful start-up and organizational leadership experience to her research and teaching at HBS.  She has led as a co-founder, President,... View Details

          Robin J. Ely

          Robin Ely is the Diane Doerge Wilson Professor of Business Administration at Harvard Business School. She conducts research on race and gender relations in organizations with a focus on leadership, identity, and organizational culture change.... View Details

          • January–February 2024
          • Article

          Leaders Must React: A Framework for Responding to Unforeseen Events

          By: Nitin Nohria
          To be successful, CEOs must articulate a compelling vision, align people around it, and motivate them to execute it. But there’s one thing that can make or break them: how they respond in real time to unforeseen events.

          On average, addressing unexpected... View Details
          Keywords: Crisis Management; Management Skills; Leadership Style
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          • Teaching Interest

          Overview

          By: Lynn S. Paine
          Ms. Paine currently teaches Boards of Directors and Corporate Governance in the second-year MBA program. She also co-chairs the HBS flagship programs for corporate directors Making Corporate Boards More Effective, Advanced Corporate Director Seminar, as well as its... View Details

            Michael Y. Yoshino

            Professor Yoshino holds the Herman C. Krannert Chair in Business Administration at the Harvard Business School and is a Director of Research. He specializes in global strategy and management, competitive strategy, and general management. A founding member of the... View Details

              The Future of Leadership Development

              The need for leadership development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need different leadership skills and organizational capabilities from those that... View Details

              • 21 May 2007
              • Research & Ideas

              Fixing the Marketing-CEO Disconnect

              In most companies, no one knows and understands your customers and their changing needs better than the marketing department. Certainly that knowledge should be routinely presented and understood by the chief executive and board of... View Details
              Keywords: by Sean Silverthorne