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  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

to mitigate sanctions. “Perhaps even more important in today’s environment, you are also limiting reputational risk,” Soltes says, pointing to negative news stories or error-filled posts on social media that can undermine a company’s... View Details
Keywords: by Michael Blanding
  • 28 Aug 2017
  • Research & Ideas

Should Industry Competitors Cooperate More to Solve World Problems?

Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing... View Details
Keywords: by Sean Silverthorne; Financial Services; Manufacturing; Agriculture & Agribusiness; Mining
  • 01 Mar 2011
  • News

Two Kinds of Green

Art by Jude Maceren/Corbis Related Links "Burt's Bee's Social and Environmental Report Fiscal Year 2010" - Yola Carlough, Director of Sustainability at Burt's Bees, describes how participating in the HBS multimedia case influenced the... View Details
Keywords: Julia Hanna; natural products company; Miscellaneous Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services
  • 14 Mar 2019
  • News

The Merchant of Osaka

visits a noodle shop with an unnecessarily long wait, for example, she’ll reengineer the process in her mind: move the food there, put one employee here instead of two to reduce the line by half. “I’m pretty sure the owner would not... View Details
Keywords: Health, Social Assistance
  • 09 Oct 2001
  • Research & Ideas

Five Questions for Paul Lawrence and Nitin Nohria

What managers must take away from this book is that the jobs in their organization will only be fulfilling to their employees if they provide opportunities to reasonably satisfy all four drives. Jobs must be designed so that people can... View Details
Keywords: by Sean Silverthorne
  • November 2007
  • Supplement

Differences at Work: Jenny (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Jenny (B) HBS Case No. 9-408-050, we learn that Jenny's boss is woman who thought the entire incident was funny. Jenny wonders whether to confront her boss about her discomfort with the situation. View Details
Keywords: Behavior; Employees; Gender; Conflict and Resolution
Related
  • March 1995 (Revised September 1997)
  • Case

Datavision (A)

By: Michael Beer and Gregory C. Rogers
Depicts a "team-building" intervention by an organizational consultant at a small computer company. View Details
Keywords: Employees; Groups and Teams; Social and Collaborative Networks; Computer Industry
Related
  • 21 Jan 2013
  • Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

professor in the Negotiation, Organizations & Markets Unit at Harvard Business School. "In an organization, all the employees already have some of this, in varying degrees." “Altruistic capital is the idea that every individual has... View Details
Keywords: by Carmen Nobel
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

$1 million annually in cash and in-kind gifts and helping the organization to expand nationally. City Year in turn played a central role in helping Timberland develop and implement its strategy for community service and a high-engagement corporate culture. City Year... View Details
Keywords: by James Austin
  • 23 Feb 2004
  • Research & Ideas

How Corporate Responsibility is Changing in Asia

Asia," held at the Asia Business Conference on February 14 at Harvard Business School. Ever since the public outcry in the 1990s over the wages paid by Nike to its Asian factory workers, the issue of multinational corporate social... View Details
Keywords: by Julia Hanna
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

that these are the most difficult times in memory for many, if not most people. Parents struggle to balance the demands of remote work and homeschooling. Employees who live alone strain to stay focused while isolated from loved ones and... View Details
Keywords: All Industries
  • 30 Sep 2022
  • News

Scaling Hope

scalable social change, is the cofounder of My Child & Addiction, a podcast to educate and support parents of children struggling with addiction. He is also the executive vice president of Shatterproof, where his work has included... View Details
  • 05 May 2003
  • Research & Ideas

Sharing the Responsibility of Corporate Governance

each company in the portfolio is acting in a socially responsible manner. So-called green funds attempt to invest in socially responsible companies but often their selection criteria, which are often based... View Details
Keywords: by Carla Tishler
  • 28 May 2019
  • News

Cure All

your operations well you may be able to eliminate wasteful activity, such as unnecessary hospitalizations. And partly I think that’s because well-managed organizations can create much more engagement and push for improvement from their View Details
Keywords: Health, Social Assistance; Health, Social Assistance
  • 12 May 2016
  • News

Food Rescue Is on a Mission

remote parts of the continent. The organization expects to feed 17 million meals to the country’s poorest families this year, an astounding achievement reflective of why the Carsons earned the 2015 Social Entrepreneur of the Year award... View Details
Keywords: Jill Radsken
  • March 2004 (Revised July 2005)
  • Case

ACCION International: Maintaining High Performance Through Time

By: Michael Chu
ACCION International has been a major innovator in microfinance for 30 years. Reviews organizational context under which key industry-shaping concepts were developed (from peer group lending, guarantee funds, equity investment funds, and regulated commercial banking... View Details
Keywords: Joint Ventures; Equity; Microfinance; Employee Relationship Management; Non-Governmental Organizations
Related
  • November 2007
  • Supplement

Differences at Work: Ben (B)

By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Ben (B) HBS Case No. 9-408-043 Ben shares his colleague's comment with another colleague who empathizes with Ben's discomfort but dismisses the remark as a joke, leaving Ben to decide whether he wants to confront his colleague. View Details
Keywords: Employees; Conflict and Resolution; Perception
Related
  • March – April 2008
  • Article

Identity Incentives as an Engaging Form of Control: Revisiting Leniencies in an Aeronautic Plant

By: Michel Anteby
Research has long shown that organizations shape members' identities. However, the possibility that these identities might also be desired and that members might benefit from this process has only recently been explored. In a qualitative study of a French aeronautic... View Details
Keywords: Governance Controls; Employee Relationship Management; Organizational Culture; Identity; Motivation and Incentives; Aerospace Industry; France
Related
  • 21 May 2020
  • Research & Ideas

Fighting the COVID Blues: Advice from Business Research

Life was hard enough for the one-third of Americans who had wrestled with anxiety prior to the COVID-19 pandemic. Now, the disease that has killed almost 100,000 in the United States, left millions unemployed, and socially distanced many... View Details
Keywords: by Dina Gerdeman and Danielle Kost
  • 30 Jun 2020
  • Book

Capitalism Is More at Risk Than Ever

The book Capitalism at Risk first appeared in 2011. The problems it identified with social inequality, global trade strife, and environmental degradation have only accelerated by 2020. The new edition of Capitalism at Risk, subtitled How Business Can Lead, is expanded... View Details
Keywords: by Martha Lagace