Publications

June 1993
Case

General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A) and (B) (Abridged)

By: F. Warren McFarlan and Katherine N. Seger

Describes the largest information systems outsourcing agreement in the industry from the perspectives of both companies involved in the deal. View Details

Keywords: Restructuring; Transition; Job Cuts and Outsourcing; Contracts; Agreements and Arrangements; Business Strategy; Information Technology

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September 1998 (Revised May 2002)
Case

Cisco Systems, Inc.: Implementing ERP

By: Robert D. Austin, Richard L. Nolan and Mark J. Cotteleer

Reviews Cisco System's approach to implementing Oracle's Enterprise Resource Planning (ERP) software product. This case chronologically reviews the diverse, critical success factors and obstacles facing Cisco during its implementation. Cisco faced the need for... View Details

Keywords: Information Technology; Applications and Software; Technology Adoption; Complexity; Information Management

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08 Feb 2016
Research & Ideas

The Civic Benefits of Google Street View and Yelp

Even as citizens generate more data than ever before, most cities haven’t taken full advantage of that information flow to improve services and become more efficient. “Historically, cities have been moving... View Details

Keywords: by Michael Blanding; Consumer Products

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

turns out that the people who created the internet, primarily White men, didn’t classify or tag themselves as anything. This means that when you ask the AI system – which uses information up to the year... View Details

Keywords: by Barbara DeLollis

August 2020
Article

A History of Prescription Drug Monitoring Programs in the United States: Political Appeal and Public Health Efficacy

By: A Jay Holmgren, Alyssa Botelho and Allan M Brandt

Prescription drug monitoring programs (PDMPs) have become a widely embraced policy to address the US opioid crisis. Despite mixed scientific evidence on their effectiveness at improving health and reducing overdose deaths, 49 states and Washington, DC have adopted... View Details

Keywords: Health Disorders; Information Technology; Programs; Technology Adoption; History; Government and Politics; Policy; United States

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01 Apr 1998
News

Spangler, Former UNC President, Candidate for Board of Overseers

interested and involved in education issues as the father of two daughters enrolled in public schools. In 1972, he was elected to the Charlotte-Mecklenburg County Board of Education, serving a four-year term... View Details

Keywords: Nancy O. Perry

2018
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 6 The Value Structure of Technologies, Part 1: Mapping Functional Relationships

By: Carliss Y. Baldwin

Organizations are formed in a free economy because a person or group perceives value in carrying out a technical recipe that is beyond the capacity of a single person. Technology specifies what must be done, what resources must be assembled, what actions taken, and... View Details

Keywords: Language; Information Technology; System; Relationships

1985
Book

The Coming of Managerial Capitalism: Case Commentary and Teaching Technique

By: R. S. Tedlow

Keywords: Economic Systems; Managerial Roles

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07 Mar 2016
Working Paper Summaries

Net Neutrality: A Fast Lane to Understanding the Trade-offs

Keywords: by Shane Greenstein, Martin Peitz, and Tommaso Valletti; Media & Broadcasting; Technology; Telecommunications

01 Dec 2020
Blog Post

Hiring a Career Switcher: The Value of the MS/MBA

ideas. For the projects I worked, I had to make lots of Excel models to clearly distill complex information. I applied the same principals I used as a programmer to make the models clean and succinct so that the View Details

Keywords: All Industries

04 Jun 2020
Blog Post

What MBAs can do in Defense of Black Lives

programming and communications. The goal is to shift systems and cultures informed by centuries of racial injustice, an effort which will require sustained collective action... View Details

Web

1.15 Official Transcripts / Certificates of Attendance | MBA

1.15 Official Transcripts / Certificates of Attendance 1.0 Academic Information & Policies Official Transcripts A transcript is a hardcopy record of all grades received in the... View Details

04 Aug 2023
Blog Post

Aaron Sabin (MS/MBA 2023): Engineering a Climate Change Solution by Cutting the Cost of Carbon Capture

there was any encouraging information in the report it was that the world has plenty of options for mitigating climate change. One that is increasingly attracting the attention View Details

22 Feb 2016
Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

countries improve trade conditions and build sustainable practices. Back then, fair trade essentially referred to a system of price-fixing, using Resale Price Maintenance contracts to help smaller businesses... View Details

Keywords: by Dina Gerdeman; Retail; Health; Legal Services

31 Jul 2019
News

Skydeck Live: The Rise of the FOMO Sapiens

whether it is your Instagram—this asymmetry of information allows you to fill in the dots of what is out there that you're missing out on. So as you think about that, that can... View Details

August 2018
Case

Garanti Payment Systems: Digital Transformation Strategy (A)

By: Shelle M. Santana and Esel Çekin

Işıl Akdemir Evlioğlu, executive vice president of marketing at Garanti Payment Systems (GPS), a subsidiary of Garanti Bank, is grappling with three questions. First, should GPS create its own mobile app for credit card customers or leverage the bank’s already... View Details

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2020
Working Paper

An Executive Order Worth $100 Billion: The Impact of an Immigration Ban's Announcement on Fortune 500 Firms' Valuation

By: Dany Bahar, Prithwiraj Choudhury and Britta Glennon

On June 22, 2020, President Trump issued an Executive Order (EO) that suspended new work visas, barring nearly 200,000 foreign workers and their dependents from entering the United States and preventing American companies from hiring skilled immigrants using H-1B or L1... View Details

Keywords: Visa; Foreign Workers; Fortune 500; Immigration; Policy; System Shocks; Business Ventures; Valuation

May 1993 (Revised October 1995)
Case

Connor Formed Metal Products

By: Lynda M. Applegate, Donna B. Stoddard and Melinda Conrad

Connor Formed Metal Products was a small, privately owned manufacturer of custom metal springs and stampings. Since becoming president in 1984, Bob Sloss had implemented many changes to the company's organizational structure, management control systems, and information... View Details

Keywords: Private Ownership; Organizational Structure; Production; Change; Governance Controls; Information Technology; Manufacturing Industry

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2021
Working Paper

Digital Labor Market Inequality and the Decline of IT Exceptionalism

By: Ruiqing Cao and Shane Greenstein

Several decades of expansion in digital communications, web commerce, and online distribution have altered regional IT labor market returns in the United States. IT occupations experienced similar wage growth as STEM occupations involving IT-related work activities,... View Details

Keywords: Information Technology; Labor; Wages; Equality and Inequality