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  • 15 Feb 2000
  • Lessons from the Classroom

Delivering Information Services: A 30-Year Perspective

to today's Network Era characterized by the Internet. From roughly 1970 to 1980, DIS concentrated on the management of mainframes and the chief individual responsible for information technology, the Information Systems (IS) manager. At... View Details
Keywords: by Staff
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

sectors beyond the original bath soap category. The development causes the brand team to take a fresh look at the clichés of the beauty industry. The result is the controversial Real Beauty campaign. As the campaign unfolds, Unilever learns to use the Internet, and... View Details
Keywords: Martha Lagace
  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

providers are beginning to offer unique services, creating the facilities and organizations to effectively deliver them, and gathering the data to show superior performance and to continue to improve. Public policy can help accelerate... View Details
Keywords: by Michael E. Porter; Health
  • 10 Apr 2012
  • First Look

First Look: April 10

absent from the largest retail markets. Moreover, every retailer that has ventured overseas has failed as often as it has succeeded. On average, the extent of internationalization doesn't have a significant effect on either retailers'... View Details
Keywords: Carmen Nobel
  • 07 Jul 2009
  • First Look

First Look: July 7

related bills that have both costs and benefits are combined. Using a laboratory study, we confirm across a set of four legislative domains that this bundling technique increases support for bills that have both costs and benefits. We also demonstrate that this View Details
Keywords: Martha Lagace
  • 15 Feb 2000
  • Research & Ideas

The Right Connections

trying to raise money." Organizational behaviorists have known for years that third-party endorsements are critical to a young firm's success. Higgins and Gulati wanted to understand the origins and nature of these important relationships. The result is an HBS... View Details
Keywords: by Judith A. Ross
  • 16 Sep 2014
  • First Look

First Look: September 16

relationship; (b) reviews the literature on antecedents, consequences, and integration of M&A in the context of innovation; and (c) identifies potential directions of further research on this topic that have both theoretical and... View Details
Keywords: Sean Silverthorne
  • 22 Mar 2010
  • Research & Ideas

One Strategy: Aligning Planning and Execution

deep culture of direct sales to corporate customers, the company was slow to take advantage of a rapidly emerging consumer market—at least until founder Michael Dell returned to shake things up. "Our past is littered with firms that... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 10 Apr 2006
  • Research & Ideas

Lessons from the Browser Wars

order to slow the build-up of network effects around the first mover and ensure that the second mover's product begins to build up a critical mass. A number of smaller strategic elements converge to generate... View Details
Keywords: by Sara Grant; Computer; Consumer Products; Technology
  • 06 Mar 2012
  • First Look

First Look: March 6

effects and on the consumers' discount factor for future applications. We then illustrate the model's applicability by examining Xbox's entry into the video game industry. We find that Xbox had a small quality advantage over the... View Details
Keywords: Sean Silverthorne
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

platforms connecting producers and consumers. In contrast to the existing literature, indirect network effects are determined endogenously, through consumers' taste for variety and producer competition.... View Details
Keywords: Martha Lagace
  • 24 Jun 2015
  • HBS Case

Upgrading School with a Startup Mentality

launch his own network of schools because he believed typical elementary education was not preparing students adequately for the future. Instead, Ventilla created "microschools," each with 80 to 150 K-8 students, with a focus on... View Details
Keywords: Re: John Jong-Hyun Kim; Education
  • 15 Oct 2013
  • First Look

First Look: October 15

economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects and generally find that projects that... View Details
Keywords: Sean Silverthorne
  • 05 Sep 2012
  • First Look

First Look: September 5

categorization effect persisted regardless of whether the rewards were presented using a gain or loss frame. Using both moderation and mediation analyses, we found that categorizing rewards had these positive View Details
Keywords: Sean Silverthorne
  • 25 Apr 2012
  • What Do You Think?

How Will the “Age of Big Data” Affect Management?

of direct process control in which decisions have to be made "in the flow" in situations where there isn't time for conventional analysis (at least by humans). Is this a glimpse into the future of decision-making (without analysis... View Details
Keywords: Re: James L. Heskett
  • 29 Jan 2014
  • Research & Ideas

Super Bowl Ads for Multitaskers

divided the ads into four types. The first two types, product-focused and action-focused, look for a direct response from the viewer. Product-focused ads showcase products and features, explaining to the viewer why he or she would like to... View Details
Keywords: by Michael Blanding; Advertising; Sports
  • 09 Oct 2017
  • Research & Ideas

Fearing Fox News, Democratic-leaning Companies Delayed Negative Announcements

studies drivers of regulatory behavior as well as the resulting decision-making process of managers within regulated organizations. In the paper The Effects of Media Slant on Firm Behavior, forthcoming in the Journal of Financial... View Details
Keywords: by Jen Deaderick; Media & Broadcasting
  • 16 Dec 2002
  • Lessons from the Classroom

Marrying Distance and Classroom Education

together that would be like a network that would come together in a larger sense. You could handle some of the face-to-face dynamics and get the benefits of some of that but also some of the benefits of the technology. Not sequentially,... View Details
Keywords: by Sean Silverthorne
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

and economist Warren Persons, gained international renown for its three-curve A-B-C chart, which rendered business fluctuations as the ebb and flow of speculation (A), business (B), and banking (C). The service was directed by C. J.... View Details
Keywords: Martha Lagace
  • 02 Aug 2011
  • First Look

First Look: August 2

  PublicationsThe Progress Principle: Using Small Wins to Ignite Joy, Engagement, and Creativity at Work Authors:Teresa M. Amabile and Steven J. Kramer Publication:Harvard Business Press, 2011 Abstract The most effective managers have the... View Details
Keywords: Sean Silverthorne
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