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  • 31 May 2004
  • Research & Ideas

How Team Leaders Show Support–or Not

for testing home health aids). Q: What did you learn from the two "extreme teams" you followed out of a total pool of twenty-six? One, which you call the... View Details
Keywords: by Martha Lagace
  • 28 Jun 2010
  • HBS Case

Cincinnati Children’s Hospital Medical Center

the complexity of patient care." That point comes out in the second half of the case, which details Kotagal's efforts to create a culture of... View Details
Keywords: by Julia Hanna; Health
  • 01 Nov 2022
  • What Do You Think?

Why Aren’t Business Leaders More Vocal About Immigration Policy?

understand why it isn’t in the best interests of their organizations to weigh in on all issues facing society, but this is one that can have a direct impact on the performance of their organizations. It is... View Details
Keywords: by James Heskett
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

health benefits under the leadership of then CEO Michael Critelli and Corporate Medical Director Jack Mahoney. The case provides an overview of the history View Details
Keywords: Martha Lagace
  • December 2022 (Revised November 2023)
  • Module Note

What Is the Game? Understanding the Environment

By: Maria P. Roche
As a strategist, one of your main tasks is to size up the external environment of your organization in its entirety. In this module, you will learn basic concepts and tools that will allow you to better understand the environment in which your organization operates. View Details
Keywords: Strategic Planning; Organizational Culture; Organizational Structure
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  • 16 Apr 2020
  • Research & Ideas

Has COVID-19 Broken the Global Value Chain?

The coronavirus pandemic has not only disrupted lives and businesses, it has illuminated underlying fragilities in the global value chain (GVC) that drives economies around the world. The smartphone you use many times daily is a product View Details
Keywords: by Sean Silverthorne
  • 26 Sep 2011
  • HBS Case

HBS Cases: Lady Gaga

"Yo Taylor, I'm really happy for you, and I'mma let you finish, but [fellow nominee] Beyoncé had one of the best videos of all time." Millions of viewers were turned... View Details
Keywords: by Carmen Nobel; Entertainment & Recreation; Music
  • January 2025
  • Supplement

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (B)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details. Abstract: Florian Hillen, co-founder and CEO of... View Details
Keywords: AI; Adoption; Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Disruptive Innovation; Technological Innovation; Management Style; Organizational Culture; Success; Health Industry; Health Industry; United States
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  • January 2025
  • Case

The VideaHealth AI Factory: CEO Florian Hillen on Speed, Scale, and Innovation (A)

By: Tsedal Neeley, Levi Stroud, Ruth Page and Dave Habeeb
Pre-abstract: This multimedia case should be assigned to students in advance of class. Instructors should consider the timing of making the (B) Case videos available to students, as they may reveal key case details. Abstract: Florian Hillen, co-founder and CEO of... View Details
Keywords: AI; Adoption; Diagnostics; Organization Design; Change Management; Disruption; Transformation; Health Care and Treatment; AI and Machine Learning; Technology Adoption; Disruptive Innovation; Technological Innovation; Management Style; Organizational Culture; Success; Health Industry; Health Industry; United States
Related
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

believed that these holdout creditors created "collective action problems" and presented a major obstacle to successful sovereign debt restructurings. On the other hand, other observers argued that activist investors actually... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2005
  • Op-Ed

Is Business Management a Profession?

economics, is unable to account for much of the social environment of business—including the social and cultural factors that make themselves felt within organizations, as well... View Details
Keywords: by Rakesh Khurana, Nitin Nohria & Daniel Penrice
  • 14 Feb 2017
  • Research & Ideas

A Strategy For Steady Leadership in an Unsteady World

environments. CEOs have little idea what to expect in terms of health care policy, financial transactions, national security, and global trade—all of vital importance to... View Details
Keywords: by Bill George
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

livestreamed on YouTube, while Chipotle hosted Zoom hangouts where 3,000 fans could virtually mingle with celebrities. SnapChat curated mental health resources into a “Here for You” campaign, demonstrating its caring for its community... View Details
Keywords: by Jill Avery and Richard Edelman
  • 30 Aug 2010
  • Research & Ideas

Turning Employees Into Problem Solvers

from Front-Line Employees" [PDF], considers data on nearly 7,500 incidents from a single hospital to determine whether two types of managerial actions increase the frequency with which frontline workers... View Details
Keywords: by Julia Hanna; Health
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

systems coupled with a steadily increasing number of patients. Kizer started to make plans to change the VHA into a modern, responsive, efficient, and effective health care... View Details
Keywords: Martha Lagace
  • August 2020 (Revised December 2020)
  • Case

General Dennis L. Via: People First, Mission Always

By: Boris Groysberg, Susan Seligson, Katherine Connolly Baden and Robin Abrahams
Dennis L. Via, was a retired four-star U.S. Army general and one of the world’s foremost experts on logistics, crisis management, supply chains, and maintaining a state of readiness at all times. As he reflected back on his career and leadership experience during the... View Details
Keywords: Leadership; Crisis Management; Planning; Health Pandemics; United States
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  • 24 Nov 2003
  • Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

A board's most important function is approval and oversight of strategy and of major strategic decisions, such as acquisitions and large capital expenditures. Boards are responsible for selecting (or... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
  • 02 Dec 2010
  • What Do You Think?

Making Right Choices: Art or Science?

so that alternative actions could be arrayed according to their attractiveness, expressed in quantitative terms. Recently, brain-scan technology has enabled researchers to associate choice and decision-making with various parts View Details
Keywords: by Jim Heskett
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

relied more heavily on data and analytics; this included discovering important barriers to change that require a broader understanding of the organizational culture and incentives.” Ferreira also shared... View Details
Keywords: by Dina Gerdeman
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

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