Publications

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February 2014 (Revised June 2015)
Case

Fei Cheng Wu Rao (If You Are the One): The Media as a Reflection of Society

By: Christopher Marquis, Zoe Yang and Juelin Yin

As Fei Cheng Wu Rao, China's most popular entertainment program, enters its fourth year, company leaders grapple with questions of how to keep the show fresh and reach new markets. In particular, the show is poised to expand to Africa, yet there are significant... View Details

Keywords: China; Globalization; Entertainment; TV; Media; Television Entertainment; Media and Broadcasting Industry; China

April 2006 (Revised November 2021)
Case

Endesa Chile: Raising the Ralco Dam (A)

By: Kathleen L. McGinn, Paula J. Laschober and Dina Pradel

Endesa Chile, the largest electricity generation company in Chile, is building a major power plant on the Biobio River in Southern Chile. A historic conflict involving the indigenous people of the Biobio River, the Chilean government, and international conservation... View Details

Keywords: Buildings and Facilities; Energy Generation; Government and Politics; Negotiation; Business and Community Relations; Natural Environment; Conflict and Resolution; Social Issues; Corporate Social Responsibility and Impact; Environmental Sustainability; Energy Industry; Chile

April 1993
Case

Sumiko Ito

By: David A. Thomas

Describes the life and career of the first Japanese female investment banker at Nomura Securities, Sumiko Ito, who later became a partner at Alex Brown, a U.S. investment bank. Organized around the major life events and career transitions Ms. Ito experienced. Set in... View Details

Keywords: Investment Banking; Personal Development and Career; Gender; Diversity; Cross-Cultural and Cross-Border Issues; Banking Industry; Financial Services Industry; Japan; England; United States

18 Dec 2012
News

Fight the Nine Symptoms of Corporate Decline

Program

The Women's Leadership Forum

roles Enhance your organization's culture and leadership capacity Develop talent and leadership qualities in others Create an internal culture that thrives on excellence, diversity, and change Foster ethical... View Details

June 2023
Supplement

Social Media Background Screening at Fama Technologies (B)

By: Joseph Pacelli, Jillian Grennan and Alexis Lefort

Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details

Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; United States

Program

Senior Executive Leadership Program—India

approaches to business challenges Seize growth opportunities and compete successfully in a complex global economy Improve your organization's ability to deliver value to customers Lead authentically and ethically at all levels and foster a View Details

2011
Working Paper

From Counting Risk to Making Risk Count: Boundary-Work in Risk Management

By: Anette Mikes

For two decades, risk management has been gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Taleb, 2007; Power, 2009). This paper asks whether the... View Details

Keywords: Forecasting and Prediction; Financial Crisis; Risk Management; Measurement and Metrics; Organizational Culture; Situation or Environment; Banking Industry

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September 2004 (Revised November 2004)
Case

Sanford C. Bernstein: Growing Pains

By: Boris Groysberg and Anahita Hashemi

To remain competitive, Sallie Krawcheck and Lisa Shalett, Sanford C. Bernstein's director of research and associate director of research, respectively, were examining the need to expand the research department's size, not only domestically but also internationally.... View Details

Keywords: Global Strategy; Selection and Staffing; Management Teams; Organizational Culture; Competitive Strategy; Competitive Advantage; Expansion

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Second Quarter 2014
Article

Dynamics of the Board Interview

By: Blythe McGarvie

You want candidates who meet the requirements of cultural fit, the right skill set, and meaningful diversity. No one expects the candidate to know everything about the company during the interview process. Research shows that companies with more women on their boards... View Details

14 Oct 2019
News

Having more female leaders may boost companies’ share price performance, Credit Suisse says

01 Mar 2019
News

Fostering an Innovation Culture: Talent, Discipline and Leadership

20 Dec 2018
News

Using Fintech to Disrupt Eastern Bank from Within

07 Mar 2018
News

No Music, No Life: The Legacy Of Tower Records

June 2024
Supplement

Pal's Sudden Service (B)

By: Gary P. Pisano, Francesca Gino and Ruth Page

Pre-Abstract: Instructors should consider the timing of making videos available to students, as they may reveal key case details.

Abstract: Pal's Sudden Service has developed a unique operating model and organizational culture in the quick service... View Details

Keywords: Growth and Development Strategy; Organizational Culture; Motivation and Incentives; Service Operations; Food and Beverage Industry; Service Industry

September 2020
Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman

This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details