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Show Results For
- All HBS Web
(2,006)
- News (282)
- Research (1,516)
- Multimedia (3)
- Faculty Publications (699)
- 01 Jun 2007
- News
KPMG for Mayor!
Corporations could do a good job of running corrupt Third World governments. Corruption rules in too many of the world’s democratically elected governments. From Achocalla, Bolivia, to Mayuge, Uganda, voters pick their leaders through the... View Details
- 01 Oct 2001
- News
Looking for a Leader: The Role of Executive Search Firms
of the personal connection it already enjoyed? Understanding the dynamics of the CEO search process — and the ways in which chief executive turnover influences corporate performance — has been the subject of... View Details
- 09 Aug 2004
- Research & Ideas
A Diagnostic for Disruptive Innovation
a January 2, 2004, article in the Wall Street Journal, large corporations are increasingly unwilling to pay for expensive upgrades to software programs. This indicates that software providers are overserving increasing swaths of the... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Cisco relies on three layers of customer data to inform its efforts to improve customer satisfaction: The overall satisfaction survey that customers fill out annually; interviews with targeted customer segments, follow-on surveys, and sessions with View Details
Keywords: by Jean Ayers
- August 2008 (Revised June 2013)
- Background Note
Note on the Nonprofit Coherence Framework
By: Allen S. Grossman and Stacey Childress
This note presents the Nonprofit Coherence Framework. It helps nonprofit leaders identify the key elements that support an organizational strategy focused on attaining high performance, bring those elements into a coherent relationship with the strategy and each other,... View Details
Keywords: Management Practices and Processes; Organizational Culture; Organizational Structure; Performance Improvement; Nonprofit Organizations; Corporate Strategy
Grossman, Allen S., and Stacey Childress. "Note on the Nonprofit Coherence Framework." Harvard Business School Background Note 309-035, August 2008. (Revised June 2013.)
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
under intense operational pressure is nearly impossible. In addition, the heavy burden of compliance with government regulations and internal corporate requirements is taking a toll on people, limiting their creativity, and causing them... View Details
Keywords: by Bill George
- 21 May 2013
- First Look
First Look: May 21
Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of providing employees and... View Details
Keywords: Sean Silverthorne
- 09 Feb 2004
- Research & Ideas
Got a New Strategy? Now Make it Happen
field organizations was growing. The senior team was slow to make decisions, and no one took responsibility for the performance of the developing businesses. A lack of openness lies behind many failures to implement strategy. Camp... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
- October 2010
- Teaching Note
Edward Jones in 2006: Confronting Success (TN)
By: David J. Collis
Teaching Note for 707497. View Details
- 01 Mar 2009
- News
Where Are They Now?
in management control systems through research focused on the various issues related to the design and effects of performance measurement, evaluation and incentive systems, and, more recently, corporate... View Details
- 21 Nov 2011
- Lessons from the Classroom
The New Challenge of Leading Financial Firms
acquisition, development, and retention is a key topic for financial firms that Groysberg raises in his new book, Chasing Stars: the fact that stars often suffer a decrease in performance when they move from one firm to another. Too... View Details
- 22 Jan 2019
- First Look
New Research and Ideas, January 22, 2019
support. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55515 January–February 2019 Harvard Business Review What Does Your Corporate Brand Stand For? By: Greyser, Stephen A., and Mats Urde Abstract— While most firms are... View Details
Keywords: Dina Gerdeman
- 01 Dec 2003
- News
Center Court
plays regularly, is the founder of Tennis Corporation of America, which owns and operates forty indoor clubs in North America. Last January, he was named president of the 670,000-member USTA, a not-for-profit organization that funds... View Details
- 01 Sep 2009
- News
Over the Top
search for answers about the past and future of executive compensation and corporate governance. In recent conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on View Details
- 01 Dec 2007
- News
How Business Schools Lost Their Way
wrongdoers were just a disparate collection of lone bad actors on the corporate stage. End of story. Alternatively, the scandals reflected something systemic and pervasive in American business culture, with the trail winding its way back... View Details
- 01 Oct 1998
- News
Playing to Win
built it into a powerhouse. In 1989, he moved on to advertising giant Saatchi & Saatchi and performed similar magic before taking the helm of Germany-based Adidas in 1993. Under Louis-Dreyfus, one of Business Week's "Top 25 Managers" of... View Details
Keywords: Garry Emmons
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
diffused group. Institutional investors have gone from owning only 5 percent of the total outstanding equity to 60 percent, which is a significant jump and gave them a lot of power. Basically, institutional investors began exerting their muscle, after a very... View Details
Keywords: by Martha Lagace
- October 2010
- Article
The Emerging Capital Market for Nonprofits
By: Robert S. Kaplan and Allen S. Grossman
Many of our largest and most successful companies today did not exist 50 years ago. During this same time interval, companies that ranked among top in the 1960s have disappeared, been merged out of existence, or become much smaller presences in the U.S. industrial... View Details
Keywords: Capital Markets; Investment Funds; Philanthropy and Charitable Giving; Corporate Accountability; Management Practices and Processes; Infrastructure; Corporate Social Responsibility and Impact; Performance Effectiveness; Nonprofit Organizations
Kaplan, Robert S., and Allen S. Grossman. "The Emerging Capital Market for Nonprofits." Harvard Business Review 88, no. 10 (October 2010).
- August 1998 (Revised December 1998)
- Case
Wells Fargo Online Financial Services (B)
By: Robert S. Kaplan and Nicole Tempest
Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization. Currently, initiatives arise continually throughout the organization, and management spends considerable... View Details
Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Financial Services Industry; Banking Industry
Kaplan, Robert S., and Nicole Tempest. "Wells Fargo Online Financial Services (B)." Harvard Business School Case 199-019, August 1998. (Revised December 1998.)
- 21 Mar 2024
- Blog Post
IFC India: Renewable Energy - CleanMax
“Energy Sale” model in India. This model, also known as the “OPEX” model, shifts the performance risk of renewables from the corporations to CleanMax, allowing customers to pay only for energy consumed... View Details