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  • 26 Aug 2002
  • Research & Ideas

High-Stakes Decision Making: The Lessons of Mount Everest

making, insuring that the process is fair and legitimate, and minimizing the level of interpersonal conflict that emerges during the deliberations. Without strong buy-in, they... View Details
Keywords: by Michael A. Roberto

    Arthur I Segel

    View Details
    Keywords: federal government; real estate
    • Web

    Standards of Conduct - Recruiting

    Hire Talent Standards of Conduct Hire Talent Standards of Conduct MBA Recruiting Standards of Conduct (2025-2026) Standards as of May 7, 2025 Ensuring a Level Playing Field HBS Career & Professional Development (CPD) appreciates the effort organizations put into... View Details
    • Research Summary

    A major area of Professor Torfason's research is the behavior of individual social network structures. He studies the violation of norms – specifically the use of excessive force in conflict situations – within the empirical context of a large online... View Details

    • 09 Dec 2013
    • Research & Ideas

    Cultural Disharmony Undermines Workplace Creativity

    assuming all members of the team are pulling in the same direction. But what if they aren't? Can being exposed to intercultural conflicts and tensions have an impact even on observers who are not directly... View Details
    Keywords: by Michael Blanding
    • 17 Jan 2011
    • Research & Ideas

    Being the Boss

    lines of authority. Many employees may be confused by what seem to them conflicting demands and expectations. Also, in virtual teams with members spread far apart, distance diminishes the ability of formal... View Details
    Keywords: by Carmen Nobel
    • March 2025
    • Article

    Novice Risk Work: How Juniors Coaching Seniors on Emerging Technologies Such as Generative AI Can Lead to Learning Failures

    By: Katherine C. Kellogg, Hila Lifshitz-Assaf, Steven Randazzo, Ethan Mollick, Fabrizio Dell'Acqua, Edward McFowland III, François Candelon and Karim R. Lakhani
    The literature on communities of practice demonstrates that a proven way for senior professionals to upskill themselves in the use of new technologies that undermine existing expertise is to learn from junior professionals. It notes that juniors may be better able... View Details
    Keywords: Rank and Position; Competency and Skills; Technology Adoption; Experience and Expertise; AI and Machine Learning
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    • Research Summary

    Overview

    My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is... View Details
    Keywords: Mergers and Acquisitions; Corporate Governance; Valuation; Law
    • Research Summary

    Overview

    My focus is empirical financial accounting research, with particular interests in governance, valuation, M&A, and short-sellers. All three of my papers to date fall under the broad heading of “alternative governance mechanisms”—studies of how accounting information is... View Details
    Keywords: Mergers and Acquisitions; Corporate Governance; Valuation; Law
    • May 2016
    • Case

    Seaside Organics

    By: Howard H. Stevenson and Alisa Zalosh
    This case follows Sara Norton, a soccer player-turned-serial entrepreneur, as she transforms Seaside Organics from a fledgling startup into an $89 million company. Informed by the successes and failures of her first organics venture, WellBar, Norton tries to balance... View Details
    Keywords: Business Growth and Maturation; Organizational Structure; Personal Development and Career; Entrepreneurship; Personal Characteristics; Business Startups; Business Strategy; Conflict and Resolution; Agriculture and Agribusiness Industry
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    • Fast Answer

    Suggested Resources: Israel - Hamas War

    text-decoration:underline">Anti-Defamation League (ADL) - Questions, Complexities and Context: Insights into Israel and the Israeli-Palestinian Conflict ADL’s... View Details
    • Person Page

    Course Development

    General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
    • 07 Apr 2023
    • Research & Ideas

    When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

    says, higher fines would go a long way in deterring influencers from omitting conflicts of interest from their posts. “One thing I've noticed, as a trend across all of my research, is that regulation often doesn't have enough bite,” he... View Details
    Keywords: by Kristen Senz
    • Research Summary

    Overview

    ECONOMICS OF THE ADVERTISING AND MARKETING SERVICEC INDUSTRY

    Professor Silk’s recent research has been focused on the economics of the advertising and marketing services industry. He has conducted econometric studies of the effects of scale and scope on the... View Details

    • December 1997 (Revised October 2006)
    • Case

    Merck Sharp & Dohme Argentina, Inc. (A)

    By: Lynn S. Paine and Hal Hogan
    Describes the efforts of the new managing director of Merck's subsidiary for Argentina, Uruguay, and Paraguay to transform the organization and its culture. Focuses on a critical decision: whether to offer the son of a high-ranking official in the government's national... View Details
    Keywords: Business or Company Management; Ethics; Decision Making; Organizational Change and Adaptation; Organizational Culture; Leadership; Cross-Cultural and Cross-Border Issues; Conflict of Interests; Argentina; Uruguay; Paraguay
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      What You Don't Know About Making Decisions

      Most executives think of decision making as a singular event that occurs at a particular point in time. In reality, though, decision making is a process fraught with power plays, politics, personal nuances, and institutional history. Leaders who recognize this make... View Details

      • Web

      Entrepreneurship - Faculty & Research

      has shown that conflict within the founding team is one of the primary reasons high-potential startups fail. Entrepreneurs should consider bringing on a cofounder if they have unmet needs in three key areas: partnership, expertise, View Details
      • 11 May 2009
      • Research & Ideas

      The IT Leader’s Hero Quest

      strongest—on his relationship to the IT department—and tended to retreat into the IT "basement" in times of conflict with business units and senior management. Barton paid attention to his staff,... View Details
      Keywords: by Martha Lagace
      • 12 Jun 2014
      • Working Paper Summaries

      The Triumph of the Humble Chief Risk Officer

      Keywords: by Anette Mikes
      • 22 Jul 2002
      • Research & Ideas

      Is Performance-Based Pricing the Right Price for You?

      Because pricing is such a difficult and complex arena, it has confounded sales and marketing executives and scholars for centuries. In no other marketing element is the... View Details
      Keywords: by Benson Shapiro; Manufacturing