Collaboration - Publications - Faculty & Research

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Team - Case Method Project

Sophia Di Giorgio As a member of the teacher support team, Sophia Di Giorgio collaborates with educators as they incorporate the case method and the History of American Democracy curriculum in their classrooms. She is a lifelong resident... View Details

06 Sep 2022
Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

Early COVID-19 lockdowns sparked a contentious debate that rages on in the workplace: Can businesses thrive if employees continue to work remotely? Skeptical CEOs, such as the leaders of Goldman Sachs and Starbucks, say they need workers in the office full time to... View Details

Keywords: by Ben Rand

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

efforts managerial and technical were intensely focused. This approach necessitated progressive experimentation, a kind of rapid-cycle learning. Diverse technical experts worked collaboratively to design, test, modify, and abandon... View Details

Keywords: by Amy C. Edmondson; Mining

22 Nov 2022
Research & Ideas

When Agreeing to Disagree Is a Good Beginning

joined by Julia Minson, an associate professor of public policy at the Kennedy School who researches the psychology of disagreement at the Minson Conflict and Collaboration Lab, for “How to Engage in Productive Disagreement.” The event... View Details

Keywords: by Clea Simon, Harvard Gazette

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

collaboration with others. It can be great to have someone to brainstorm with, share the workload, and to commiserate with during your journey, but having cofounders—like a committed personal partnership—is also a big test of your ability... View Details

Keywords: by Julia Austin

January 2010 (Revised August 2011)
Case

United Breaks Guitars

By: John A. Deighton and Leora Kornfeld

When social media propagate a complaint about poor customer service, an international media event ensues. How do viral videos spread and what can firms do about them? This case dissects an incident in which a disgruntled customer used YouTube and Twitter to spread a... View Details

Keywords: Communication Technology; Customer Satisfaction; Marketing Communications; Marketing Strategy; Consumer Behavior; Network Effects; Service Delivery; Social and Collaborative Networks; Internet; Air Transportation Industry

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Advisory Board - Entrepreneurship

2000. He is a trustee of the Boston Ballet and a member of the Harvard Club of New York City. Phil Terry (MBA 1998), Collaborative Gain, Inc. Phil Terry, CEO of Collaborative Gain, Inc., runs The Councils, a... View Details

27 Sep 2021
Research & Ideas

Managers, Your Employees Don’t Want to Be Facebook ‘Friends’

hand, letting a colleague into one’s personal world online signals an acceptance of vulnerability that opens up paths to a richer multiplex relationship, which may in turn facilitate collaboration and teamwork,” the authors write. “On the... View Details

Keywords: by Rachel Kim Raczka

Web

Health Care - Faculty & Research

for expansion and growth. Initiatives & Projects The Health Care Initiative and the Social Enterprise Initiative connect students, alumni, faculty, and practitioners to ideas, resources, and opportunities for collaboration that yield... View Details

February 2008 (Revised December 2011)
Case

Weber Shandwick: The Client Relationship Leader Program

By: Robert G. Eccles and Kerry Herman

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and... View Details

Keywords: Blogs; Competency and Skills; Customer Relationship Management; Organizational Change and Adaptation; Organizational Design; Social and Collaborative Networks; Competitive Advantage; Public Relations Industry

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Jana Kierstead | About

learning initiative, Harvard Business School Online (formerly HBX). In that role she collaborated across the school to shape the initiative and lead Harvard Business School’s online learning program as the landscape of e-learning... View Details

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

says. In the future, Neeley plans to expand this line of research, perhaps analyzing how managers collaborate with employees globally using technology. "This is what people use every day to relate, to get work done, to achieve their... View Details

Keywords: by Kim Girard

Web

Levels of Government - Institute For Strategy And Competitiveness

conceptual framework to understand related economic outcomes, and to help governments develop collaborative policies to improve them. Improving competitiveness at all levels of government Competitiveness, in particular microeconomic... View Details

09 Jan 2012
Research & Ideas

Location, Location, Location: The Strategy of Place

around town, firms operating in these types of highly competitive environments need to maintain strong internal linkages between units and create a culture of collaboration among workers across distances, according to the working paper... View Details

Keywords: by Dina Gerdeman

25 Feb 2015
HBS Seminar

Jeffrey Schnapp, Harvard Graduate School of Design

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

collaborations among talented people. At animation studio Pixar, when writers and directors are working on a story, group leaders encourage “plussing,” a strategy for improving ideas without using judgmental language. Instead of... View Details

Keywords: by Francesca Gino

08 Oct 2020
Research & Ideas

Keep Your Weary Workers Engaged and Motivated

relationships and can leverage those. On the downside, the distance from colleagues and work friends is experienced as a possibly demotivating loss. Value collaboration and teamwork. There is also the issue that over the next 18 to 24... View Details

Keywords: by Boris Groysberg and Robin Abrahams

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Community | Social Enterprise | Harvard Business School

students committed to driving positive societal change. Through panels & workshops, community-building events, and collaborative projects across HBS and the broader Harvard community, we equip members with the skills and knowledge to... View Details

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Frequently Asked Questions - Crossover Into Business

discussing those with your student mentors. I work at a sports team or league, and we’re interested in collaborating with Harvard on this program. What do we do? Please reach out to us at crossover@hbs.edu . We would be delighted to... View Details

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

timing of repayment obligations. The standard microfinance contract has very little discretion in terms of when you repay your loan, so Natalia and her collaborators did one of the earliest studies to look at what happens if we relax that... View Details

Keywords: by Jen McFarland Flint; Financial Services

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