Publications

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July 2008 (Revised December 2009)
Case

Infosys' Relationship Scorecard: Measuring Transformational Partnerships

By: Francisco de Asis Martinez-Jerez, Robert S. Kaplan and Katherine Miller

This case analyzes Infosys' innovative approach to measuring performance in client relations. Infosys' strategy is evolving to build transformational partnerships from its original position as an outsourcer of end-to-end IT projects. A transformational partner helps... View Details

Keywords: Partners and Partnerships; Performance Evaluation; Attorney and Client Relationships; Job Cuts and Outsourcing; Balanced Scorecard; Competitive Strategy; Commercialization; Competitive Advantage; Economic Growth; Growth and Development Strategy; Consulting Industry; Information Technology Industry; India

Article

Households' Willingness to Pay for 'Green' Goods: Evidence from Patagonia's Introduction of Organic Cotton Sportswear

By: Ramon Casadesus-Masanell, Michael Crooke, Forest L. Reinhardt and Vishal Vasishth

To shed light on individuals' willingness to pay for "green" goods (i.e., goods that are supposed to have lower adverse environmental impacts either in production or in use), we study data from the introduction by Patagonia, Inc., of organic cotton sportswear in the... View Details

Keywords: Spending; Consumer Behavior; Environmental Sustainability; Consumer Products Industry

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December 1998
Case

John Hancock Sports Sponsorship: 1993-2000 and Beyond

By: Stephen A. Greyser and John Teopaco

Examines sports sponsorship at John Hancock through 1998 and prospectively beyond. From its early sponsorship of the legendary Boston Marathon, the company had expanded its activities substantially. It was one of the worldwide "Top Sponsor" companies of the Olympics, a... View Details

Keywords: Opportunities; Values and Beliefs; Marketing Strategy; Sports

Article

Informal Family Insurance and the Design of the Welfare State

By: Rafael Di Tella and Robert MacCulloch

We study unemployment benefit provision when the family also provides social insurance. In the benchmark case, more generous State transfers crowd out family risk-sharing one-for-one. An extension gives the State an advantage in enforcing transfers through taxes... View Details

Keywords: Insurance; Design; Welfare

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13 Apr 2022
News

Ranjay Gulati (Harvard Business School) - Finding a Deeper Purpose

17 Feb 2022
News

What Can Actually Convince Vaccine Skeptics to Get Their Shots

10 Apr 2021
News

Love them or hate them, virtual meetings are here to stay

24 Oct 2018
News

America’s Need for Skilled Immigrants Isn’t Going Away

24 Jun 2024
Video

Can unions and businesses collaborate for mutual success?

August 2012 (Revised June 2017)
Case

Australia: Commodities and Competitiveness

By: Richard H.K. Vietor and Laura Alfaro

For the past few decades, Australia has dealt with the benefits and costs of repeated mining booms—inflation, a housing bubble, a current account deficit and growing dependence on China. Between 1996 and 2007, however, Australia had most of these issues under control... View Details

Keywords: Commodities; Competitiveness; Carbon Tax; Environment; Capital Flows; Current Account; Mining; Economy; Problems and Challenges; Australia

16 May 2023
HBS Case

How KKR Got More by Giving Ownership to the Factory Floor: ‘My Kids Are Going to College!’

performing as a whole, may not hold much value when an employee goes to exercise them, Rouen says. They also can be complicated to administer from legal and tax perspectives. Employees are skeptical of programs that trade wages or View Details

Keywords: by Avery Forman

Program

Making Corporate Boards More Effective

may also be interested in the related program: Making Corporate Boards More Effective—Virtual. This program is eligible for the Corporate Director Certificate. Learn More Key Benefits This corporate governance program is based on the... View Details

Program

Families in Business

strengths of your family business and implement practices that enable high performance, shareholder loyalty, healthy family relationships, and broad social impact. Key Benefits In this family enterprise management program, you’ll learn... View Details

15 Aug 2023
Research & Ideas

Why Giving to Others Makes Us Happy

that people did not express as much happiness thinking back on helping people compared to when they had just completed the act of giving. “If you’ve just finished enacting a helping behavior, that action tends to be associated with greater View Details

Keywords: by Michael Blanding

10 Apr 2018
First Look

First Look at New Research, April 10, 2018

benefit from mimicking the showroom concepts started by online-first retailers and why online-first retailers can benefit from opening more traditional stores. Publisher's link:... View Details

Keywords: Sean Silverthorne

Program

Driving Digital Strategy

program is eligible for the Digital Transformation Certificate. Learn More Key Benefits By the end of this course, you will emerge as a dynamic and future-ready leader, armed with the knowledge, tools, and mindset necessary to lead your... View Details

July 2010 (Revised March 2013)
Case

One Firm One Future at Davis Langdon (A)

By: Robert G. Eccles and Kaitlyn A. Simpson

Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details

Keywords: Profit Sharing; Global Strategy; Compensation and Benefits; Leading Change; Organizational Change and Adaptation; Partners and Partnerships; Cooperation; Expansion; Consulting Industry; Europe; Middle East

Program

Disruptive Innovation

success. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits Examining disruption and strategic decision-making through the lens of Christensen's transformative theory, you will gain a deeper... View Details

November 2010 (Revised April 2011)
Case

Magna International, Inc. (A)

By: Timothy A. Luehrman and Yuhai Xuan

Magna International, Inc., a Canadian-based automotive parts manufacturer, is considering whether and how to unwind its dual-class ownership structure. A family trust controlled by the founder owns a 0.65% economic interest in the company but has 66% of the votes via a... View Details

Keywords: Family Business; Restructuring; Cost vs Benefits; Governance Controls; Ownership Stake; Family Ownership; Auto Industry; Canada