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(3,524)
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- 27 Jun 2005
- Research & Ideas
The Potential Downside of Win-Win
encourage readers to devote more time to finding the right products for their customers, creating the right bundle of goods and services, and developing innovations that improve the world, while perhaps spending less time figuring out how... View Details
Keywords: by Max H. Bazerman
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
research can best help society by encouraging citizens to purchase products that will improve their own welfare. However, most researchers appear to have neglected consumers as even an indirect target audience for their work. By and... View Details
Keywords: by Max H. Bazerman
- 17 Oct 2016
- HBS Case
Business Solutions That Help Cut Food Waste
As much as 40 percent of food grown in the United States for human consumption is wasted. Source: Eivaisla After decades of wasteful food practices, where perfectly good food is discarded even as poverty keeps many families hungry, solutions are starting to come... View Details
- 18 Mar 2001
- Research & Ideas
The Essentials for Enlightened Experimentation
incentives to encourage rapid experimentation. Consider using small development groups that contain key people (designers, test engineers, manufacturing engineers) with all the knowledge required to iterate rapidly. Determine what... View Details
Keywords: by Stefan Thomke
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
that encourages innovation, problem-solving, and improvement. Yet, words were insufficient for describing and communicating such strategies. Statements such as "Delight the customer," "Offer superior service," or... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
GE Appliances (GEA) ushered in strategic and structural changes to encourage innovation and entrepreneurship at the U.S. company and to help it grow. Haier, which had a model designed to bring the company closer to users of its products,... View Details
Keywords: Dina Gerdeman
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
Surprise Donation Ask By: Exley, Christine L., and Ragan Petrie Abstract—Individuals frequently exploit "flexibility" built into decision environments to give less. They use uncertainty to justify options benefiting themselves over others, they avoid... View Details
Keywords: Sean Silverthorne
- 02 Feb 2015
- Research & Ideas
Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t
habits as well, such as a growing preference for sharing items rather than owning them, and encouraging "showrooming" where shoppers visit stores only to test products—then buy them more cheaply online. The user benefits from lower cost,... View Details
Keywords: by Michael Blanding
- 14 Aug 2012
- First Look
First Look: August 14
(Dot) Com Karthik Ramanna and Rachna TahilyaniHarvard Business School Case 112-078 Anti-corruption web platform "ipaidabribe.com" leverages the transparency and anonymity of the Internet to encourage private citizens in India... View Details
Keywords: Sean Silverthorne
- 31 Jul 2006
- Research & Ideas
When Not to Trust Your Gut
setting deadlines for low-priority tasks, or when you're informally discussing items that you plan to revisit later in more detail, System 1 thought will be sufficient. Taking the time to logically reason through every decision can be costly, even leading to decision... View Details
Keywords: by Max H. Bazerman & Deepak Malhotra
- 27 Sep 2004
- Research & Ideas
IBM Finds Profit in Diversity
goals without providing the structures to educate senior executives in the specific challenges faced by various constituencies. In addition, these strategies often don't provide models that teach or encourage new behaviors. IBM has taken... View Details
Keywords: by David A. Thomas
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
defensive back, and maybe he saw some innate coaching potential (my superpower) in the way I interacted with the other kids. Whatever the case may be, that capability, especially that coaching and encouraging potential, was the groundwork... View Details
Keywords: by Dina Gerdeman
- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details
Keywords: by Danielle Kost
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
people back to Bentonville headquarters for recognition; and executive merchandising contests that create incentives for executives to spend more time in the stores. All of this reflects basic company values and culture. In other very large organizations, anything that... View Details
Keywords: by Manda Mahoney
- 06 Jan 2003
- Research & Ideas
Why Expensing Options Doesn’t Solve the Problem
up discouraging the use of stock options, the potential for fraud, and grotesquely outsized gains, will not be reduced. Any compensation system that is based on performance has the potential to encourage cheating. Only ethical management,... View Details
Keywords: by William Sahlman
- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
Globe newspaper started Boston.com, the start-up founders had to calm the waters to ensure the newspaper's execs that the Web site wouldn't be stealing stories or ad revenue, said Lisa Desisto, Boston.com's CEO. Desisto said her group worked a "grass roots... View Details
Keywords: by Sean Silverthorne
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
to intervene in the process of competition and to improve the environment for competition. One of the points you mention in your book is that Japanese corporate practice has encouraged permanent employment. How is employee loyalty... View Details
Keywords: by Martha Lagace & Hilah Geer
- 29 May 2020
- Op-Ed
How Leaders Are Fighting Food Insecurity on Three Continents
COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
- 06 Oct 2015
- First Look
October 6, 2015
evaluating financing alternatives. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/315137-PDF-ENG Harvard Business School Case 715-029 Immigration Policy in Germany Germany's Chancellor Angela Merkel faced economic and moral pressure to View Details
Keywords: Sean Silverthorne
- 17 Jun 2013
- Research & Ideas
Advertising Symbiosis: The Key to Viral Videos
Old Spice's Twitter campaign. In 2010, Procter & Gamble launched a campaign where Facebook and Twitter users were encouraged to send messages to Isaiah Mustafa, the strapping spokesman for Old Spice who markets the idea that if men... View Details