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Show Results For
- All HBS Web
(1,508)
- News (235)
- Research (1,170)
- Events (2)
- Multimedia (6)
- Faculty Publications (431)
- 07 Dec 2010
- First Look
First Look: Dec. 7
regularly explore together: (1) Who is your primary customer? Have you organized your company to deliver maximum value to that customer? (2) How do your core values prioritize shareholders, employees, and customers? Is everyone in your company committed to those... View Details
Keywords: Sean Silverthorne
- 01 Dec 2003
- News
An Authentic Leader
not going to have an appreciation for the customer. How do you create long-term value? Real value is created by a motivated organization that is pursuing a mission that has a passion for the customer and a sense of excellence. Motivated View Details
- 16 Sep 2002
- Research & Ideas
The Irrational Quest for Charismatic CEOs
and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. Industry wisdom, company relationships, and technological expertise all matter in our new knowledge-based enterprises.—... View Details
Keywords: by Martha Lagace
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
perform poorly—that is, the borrowers fall into arrears with payments or default altogether—these less savvy investors may flee the platform. “If the sophisticated investor picks all the good fruit, the unsophisticated investor will do... View Details
- 01 Sep 2009
- First Look
First Look: September 1
of capital within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and... View Details
Keywords: Martha Lagace
- Web
Lucky Ones Coffee: Employing People with Disabilities | Information Technology
with these disabilities to perform meaningful work which also benefits their employer, and the ways in which the two cofounders of Lucky Ones Coffee are working to build a business that challenges these beliefs. I think [this case] shows... View Details
- 01 Sep 2011
- News
Breaking Free from Fear of Change
perform perfectly. They focus myopically on success. That drive can lead to tremendous professional achievements. But as careers progress, continued success requires the ability to change and adapt to new conditions, to take the risk of... View Details
- 01 Mar 2006
- News
Drive-In Nation
(or maybe the Big 2, after Chrysler’s merger with Daimler) continue to dominate the U.S. market, they are beset by falling sales, staggering financial obligations, and the relentless pressure of globalization and foreign competition. GM, for example, while it still has... View Details
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
turnaround. Consider the situations that confronted new CEOs in three companies: Gillette: Its performance was strong through the mid-1990s, but by the beginning of 2001, this global consumer-products company had experienced several years... View Details
Keywords: by Rosabeth Moss Kanter
- Web
Dean Srikant Datar’s 2022 Commencement Remarks | About
and Artificial Intelligence increasingly are becoming required capabilities, driving operating model performance and enabling growth like never before. Moreover, the design of new business models—or, for incumbent firms, the ability to... View Details
- 22 Feb 2022
- News
Case Study: Welcome Aboard
changed for them when the world went remote. They’ve since hired six employees who are clustered in Boston but working remotely. As the team expands, the founders wonder whether they should build a remote-first company or plan for an... View Details
Keywords: Jen McFarland Flint
- 01 Feb 2016
- Research & Ideas
CEOs and Coaches: How Important is Organizational 'Fit?'
quantitatively, that it definitely matters which coach is matched up with which team" The question of whether matching matters takes on critical significance in the corporate world as well. Choosing talented employees makes a great... View Details
- 01 Oct 1996
- News
The Drive for Excellence: An Interview with Jim Henderson
challenges and opportunities, and to tell them why you are taking the actions you must. Downsizing is a painful last resort. We try to do it as much as possible by attrition, but if we do have to let employees go, we believe it's our... View Details
- 10 Dec 2013
- First Look
First Look: December 10
from "real work." But when Google's people analytics team examined the value of managers, applying the same rigorous research methods the company uses in its operations, it proved the skeptics wrong. Mining data from employee... View Details
Keywords: Sean Silverthorne
- 12 Jul 2011
- First Look
First Look: July 12
proximity to headquarters and corporate siblings are associated with superior performance trends following information disclosure. We also find that regional density moderates effect of establishment size on View Details
Keywords: Carmen Nobel
- 03 Mar 2003
- What Do You Think?
Are Conditions Right for the Next Accounting Scandal?
set of relationships between audit committees and a very small group of firms who serve them be disrupted in useful ways? What do you think? Original Article Consider this scenario: Acme Corp., the large, long-term client of a Big Four accounting firm, asks its... View Details
- 01 Oct 1997
- News
Theory & Practice
the future. In Do Lunch or Be Lunch: The Power of Predictability in Creating Your Future, Stevenson (with Jeffrey L. Cruikshank) argues that predictability in the business organization - created by practices such as establishing precise View Details
- Web
Diversity on Teams: Our Own Harvest - Race, Gender & Equity
framework only raises the bar for us all. (Keeping) all hands on deck A Conversation with David M. Porter on Implicit Bias Don Tomaskovic-Devey on the Inequalities of Pay for Performance Systems If you really want technology to be... View Details
- 08 Dec 2015
- First Look
December 8, 2015
and two laboratory experiments in food service settings suggest that transparency that 1) allows customers to observe operational processes (process transparency) and 2) allows employees to observe customers (customer transparency) not... View Details
Keywords: Sean Silverthorne
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details
Keywords: by Roger Thompson