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  • 01 Dec 2004
  • News

A Life by Design

shape a strategic plan that will make Gap “the place of choice to work,” she says. In creating that plan, Ross will draw heavily on her experience shaping a groundbreaking team-based approach to product development that she piloted to... View Details
Keywords: Roger Thompson; toys; Amusement, Gambling, and Recreation Industries; Arts, Entertainment; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade
  • 07 Mar 2017
  • First Look

First Look at New Research, March 7

maintain its differentiated strategic positioning in the face of a rapidly evolving management education landscape. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/817062-PDF-ENG Harvard... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • First Look

First Look: July 19

level of specialization in cardiovascular care and the quality of its clinical performance on cardiovascular patients. We find that, on average, focus has a positive effect on quality performance. We then distinguish between View Details
Keywords: Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

Harvard Business School Case 309-088 College Summit, a nonprofit organization "committed to the day when every student who can make it in college makes it to college," was faced with an important strategic decision. After... View Details
Keywords: Martha Lagace
  • 28 Oct 2014
  • First Look

First Look: October 28

provides students with the means to navigate their way through the decisions they will face and formulate an effective business strategy. This is a much-needed guide to the common strategic issues that arise when firms compete... View Details
Keywords: Carmen Nobel
  • 03 May 2016
  • First Look

First Look, May 3, 2016

unethical behavior produces changes in memory, such that memories of unethical actions are gradually less clear and vivid than memories of ethical actions or other types of actions that are either positive or negative in valence. We term... View Details
Keywords: Sean Silverthorne
  • April 2024 (Revised July 2024)
  • Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details
Keywords: Change Management; Transformation; Transition; Communication Intention and Meaning; Communication Strategy; Customer Focus and Relationships; Health Care and Treatment; Digital Transformation; Digital Strategy; Job Cuts and Outsourcing; Labor; Leadership Development; Leadership Style; Leading Change; Management Practices and Processes; Management Style; Business or Company Management; Crisis Management; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Failure; Success; Personal Development and Career; Strategic Planning; Adaptation; Competition; Alignment; Business Strategy; Retail Industry; Minneapolis; Minnesota; United States
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  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

implementation of an innovative, but ultimately unsuccessful strategy. Quarterly strategic reviews, based in part on the firm's balanced scorecard, led executives at Store24 to identify problems with, and eventually abandon, this strategy... View Details
Keywords: Martha Lagace
  • 13 Oct 2003
  • Research & Ideas

How to Pick Managers for Disruptive Growth

attempting to get the right people in the right positions at the right time.6 McCall asserts that the management skills and intuition that enable people to succeed in new assignments were shaped through their experiences in previous... View Details
Keywords: by Michael Raynor
  • 01 Dec 2001
  • News

Reaching Out

ability to think about more than one thing at a time," says Hodgson, who held positions at Deloitte Consulting and Nextera Interactive before coming to HBS. "There's a balancing act involved between the bottom line and the social mission... View Details
Keywords: Garry Emmons and Julia Hanna; Health, Social Assistance
  • 01 Jun 2004
  • News

Luxe Redux

real, serious, sustained commitment to shoot for the pinnacle — and to defend and advance your position if you attain it.” Yet luxury’s challenge remains an ongoing enticement for Birnbaum and the other alumni interviewed for this... View Details
Keywords: Julia Hanna; luxury; Retail Trade
  • 01 Sep 2017
  • News

City of Dreams

Defecting from his position as Rajapaksa’s minister of health, Sirisena’s unexpected win signaled a miraculously peaceful transition to a more democratic, just future. A coalition government formed, with Ranil Wickremesinghe, a... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Construction of Buildings; Construction; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 07 Oct 2014
  • First Look

First Look: October 7

Describes Google's history, business model, governance structure, corporate culture, and processes for managing innovation. Reviews Google's recent strategic initiatives and the threats they pose to selected competitors. Asks what Google... View Details
Keywords: Sean Silverthorne
  • 06 Nov 2012
  • First Look

First Look: November 6

governance; market participants and security analysts were, until the beginning of the 2000s but not subsequently, more positively surprised by the earning announcements of good-governance firms; and, although governance indices no longer... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

ethicality of the perpetrator of an unethical action. Our studies show that people judge behavior as more unethical when (1) identifiable versus unidentifiable victims are involved and (2) the behavior leads to a negative rather than a View Details
Keywords: Martha Lagace
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

emerge, control and protect one or more strategic bottleneck, and prevent others from gaining control of any system-wide strategic bottleneck. I use this framework to understand how IBM initially succeeded... View Details
Keywords: Dina Gerdeman
  • 01 Jun 2014
  • News

Alumni and Faculty Books for June 2014

(Diane) Davidson (MBA 1980) (CreateSpace Independent Publishing Platform) Buddhapada: Following the Buddha's Footprints by Jacques de Guerny (AMP 82, 1979) (Orchid Press) Good from Grief: How to Turn Unimaginable Grief into Something View Details
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

represent strategic research sites for understanding the formation of economic practices and representations. This article draws on historical material to analyze the changing place of economics in American business education over the... View Details
Keywords: Martha Lagace
  • 06 Dec 2021
  • News

What's the Word?

ability to act on ideas using zero-cost trading tools like Robinhood. On the positive side, Cohen notes, meme stocks signal levels of engagement with the stock market that haven’t been seen in decades. But the valuation of meme stocks is... View Details
Keywords: Julia Hanna; illustrations by Martha Rich; Manufacturing; Finance; News, Library, Internet, and Other Services; Information
  • 04 May 2010
  • First Look

First Look: May 4

We propose that firms' corporate governance and firms' strategic business activities within an industry are interlinked. By conducting a simultaneous economic analysis of business strategy and corporate governance, scholars can better... View Details
Keywords: Martha Lagace