Publications

01 Feb 2001
News

What Makes a Good Leader

authority on leadership — sees this phenomenon as a sign of the times. "The transition from the industrial age to the information age is a huge shift," he notes. "In all of human history, there have only been two other socioeconomic... View Details

Keywords: Management

May 2016 (Revised April 2018)
Case

Building the Digital Manufacturing Enterprise of the Future at Siemens

By: Willy Shih

This case describes the motivation for and the development of Siemens' digital manufacturing enterprise vision, which became the foundation for its implementation of Industrie 4.0. While the effort started with a purely defensive move by Anton Huber, head of the... View Details

12 Jan 2010
First Look

First Look: Jan. 12

52-week high; conversely, bidder shareholders react increasingly negatively as the offer price is pulled upward toward that price. Merger waves occur when high recent returns on the stock market and on... View Details

Keywords: Martha Lagace

March 2019
Case

HOPI: Turkey's Shopping Companion

By: Sunil Gupta, Donald Ngwe and Gamze Yucaoglu

The case opens in 2017 as Onur Erbay, CEO of HOPI, a multi-vendor loyalty platform, is contemplating a critical decision. The case chronicles the origins of Boyner Group, the parent company of HOPI and a major retailer in Turkey, and development of retail and customer... View Details

Keywords: Loyalty Programs; Multi-vendor Platform; Retail; Big Data; Customer Relationship Management; Mobile and Wireless Technology; Business Model; Analytics and Data Science; Competitive Strategy; Decision Making; Applications and Software; Digital Platforms; Technology Industry; Retail Industry; Turkey

29 Jan 2008
First Look

First Look: January 29, 2008

to receive favorable loan terms. First, bank relationships formed through repeated transactions reduce inefficiencies from information asymmetry between the lender and the leveraged buyout firm. Second, banks View Details

Keywords: Martha Lagace

16 Jan 2013
Research & Ideas

The Messy Link Between Slave Owners and Modern Management

accounting techniques is partly due to a Mississippi planter and accountant named Thomas Affleck, who developed account books for plantation owners that allowed them to make sophisticated calculations and measure productivity in a standardized way. Tracking this View Details

Keywords: by Katie Johnston

January 2024
Article

Dog Eat Dog: Balancing Network Effects and Differentiation in a Digital Platform Merger

By: Chiara Farronato, Jessica Fong and Andrey Fradkin

Digital platforms are increasingly the subject of regulatory scrutiny. In comparison to multiple competitors, a single platform may increase consumer welfare if network effects are large or may decrease welfare due to higher prices or reduction in platform variety. We... View Details

Keywords: Platform Differentiation; Digital Platforms; Network Effects; Measurement and Metrics; Mergers and Acquisitions; Outcome or Result

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24 Apr 2017
Op-Ed

Op-Ed: Courage: The Defining Characteristic of Great Leaders

decisions because they fear failure. I know, because it happened to me. In my first year as CEO of Medtronic, I passed up the opportunity to buy a rapidly growing angioplasty company because it faced patent and pricing risks. While those... View Details

Keywords: by Bill George; Auto; Food & Beverage

25 Jul 2023
News

Why Leaders with Big Egos Worry Wesfarmers CEO Rob Scott

correlation with superior shareholder returns from those leaders who have the sense of humility and self-awareness.” The article tracks Wesfarmers’ recent rise in stock price (about 40% over the past five... View Details

April 2024 (Revised July 2024)
Case

Unleashing Human Magic at Best Buy

By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal

The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on... View Details

16 Apr 2001
Research & Ideas

Strategy and the Internet

competitive advantage—by operating at a lower cost, by commanding a premium price, or by doing both. Cost and price advantages can be achieved in two ways. One is operational effectiveness—doing the same things your competitors do but... View Details

Keywords: by Michael E. Porter

Web

Accounting & Management Awards & Honors - Faculty & Research

for the 2013 Whitebox Grant for Research in the Behavioral Sciences for the paper with Mozaffar Khan and Leonid Kogan, "Mutual Fund Trading Pressure: Firm-Level Stock Price Impact and Timing of SEOs" (... View Details

13 May 2024
Research & Ideas

Picture This: Why Online Image Searches Drive Purchases

“Now that consumers are able to find more niche products, sellers can start actually expanding their product assortment to include some of them.” For sellers that don’t typically rank high in searches, more visibility may mean more market power—and potential for less... View Details

Keywords: by Rachel Layne; Information Technology; Information Technology; Information Technology; Information Technology

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

company’s user base, developer incentives, the value of information to advertisers, and the ability of the organization to continue to hold and recruit outstanding talent. The US stock market had already... View Details

Keywords: by James Heskett; Information Technology; Information Technology

February 2011 (Revised September 2013)
Case

Sarvajal: Water for All

By: John D. Macomber and Mona Sinha

Entrepreneur wrestles with business model using SMS and RFID technology, franchising, and leasing to rapidly grow off-the-grid water purification business without subsidies. The company seeks to provide potable water services to rural and urban India where the public... View Details

Keywords: Business Subsidiaries; Business Model; Communication Technology; Private Sector; Social Entrepreneurship; Cost Management; Rural Scope; Emerging Markets; Infrastructure; Problems and Challenges; Information Infrastructure; India

March 2024 (Revised June 2024)
Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz

In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details