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  • All HBS Web  (4,550)
    • People  (11)
    • News  (1,068)
    • Research  (2,681)
    • Events  (11)
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Show Results For

  • All HBS Web  (4,550)
    • People  (11)
    • News  (1,068)
    • Research  (2,681)
    • Events  (11)
    • Multimedia  (20)
  • Faculty Publications  (1,263)
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  • Web

Blavatnik Fellowship in Life Science Entrepreneurship - Health Care

90 business and life science leaders and 49 alumni Blavatnik Fellows can provide tactical and strategic guidance. Past fellows have created companies including devices, therapeutics, diagnostics, consumer health, and health IT and raised... View Details
  • August 2005 (Revised December 2006)
  • Case

Procter & Gamble: Electronic Data Capture and Clinical Trial Management

By: Robert S. Huckman and Mark J. Cotteleer
Considers whether the management of Procter & Gamble (P&G) Pharmaceuticals should adopt Web-based electronic data capture (EDC) as the default standard for the management of its clinical drug trials. Provides a detailed description of the existing paper-based process... View Details
Keywords: Health Testing and Trials; Internet and the Web; Information Technology; Adoption; Business Processes; Industry Structures; Technological Innovation; Service Operations; Pharmaceutical Industry; United States
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Huckman, Robert S., and Mark J. Cotteleer. "Procter & Gamble: Electronic Data Capture and Clinical Trial Management." Harvard Business School Case 606-033, August 2005. (Revised December 2006.)
  • 09 Dec 2002
  • Research & Ideas

Unilever—A Case Study

Organization Unilever was an organizational curiosity in that, since 1929, it has been headed by two separate British and Dutch companies—Unilever Ltd. (PLC after 1981), and Unilever N.V.—with different sets of shareholders but identical... View Details
Keywords: by Geoffrey Jones; Consumer Products; Entertainment & Recreation; Food & Beverage; Manufacturing; Retail
  • December 1989 (Revised February 1993)
  • Case

Frito-Lay, Inc.: A Strategic Transition (C)

By: Lynda M. Applegate
In 1989, Frito-Lay designed an information technology infrastructure to support time-based competition and organizational restructuring. The company planned to provide timely flexible information to all major decision makers at all levels. This case describes the... View Details
Keywords: Design; Information Technology; Information Infrastructure; Competitive Strategy; Time Management; Organizational Structure; Information Management; Strategic Planning; Performance Effectiveness; Decision Choices and Conditions; Food and Beverage Industry; Manufacturing Industry
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Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (C)." Harvard Business School Case 190-071, December 1989. (Revised February 1993.)
  • February 2015
  • Case

BlackRock: Diversity as a Driver for Success

By: Boris Groysberg and Katherine Connolly
In July 2014, the Global Executive Committee (GEC) for BlackRock, the world's largest asset manager, held a two-day offsite to discuss the state of talent within the firm. A year prior, in 2013, Chairman and CEO Laurence (Larry) Fink had asked Global Head of HR Jeff... View Details
Keywords: Women And Leadership; Diversity; General Management; Leadership; Change Management; Human Capital; Leading Change; Management Practices and Processes; Organizational Culture; Financial Services Industry; United States
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Groysberg, Boris, and Katherine Connolly. "BlackRock: Diversity as a Driver for Success." Harvard Business School Case 415-047, February 2015.
  • Web

Entrepreneurial Management - Faculty & Research

Biasi, Zoë B. Cullen , Julia H. Gilman and Nina Roussille This paper provides causal evidence on how wage inequality among workers affects the labor movement using three complementary research designs: a vignette experiment with union... View Details
  • 17 Aug 2012
  • News

Scaling is Hard, Case Study: TripAdvisor

  • 20 Jun 2011
  • Lessons from the Classroom

Fame, Faith, and Social Activism: Business Lessons from Bono

company that reflects their personal values, U2 also provides a model. "Any CEO who thinks his or her job is primarily about maximizing shareholder value is living in the past," Koehn says. "The game of what kind of capitalism will define... View Details
Keywords: by Kim Girard; Entertainment & Recreation
  • 02 Jan 2024
  • What Do You Think?

Do Boomerang CEOs Get a Bad Rap?

(AdobeStock/Vincent) The return of Robert Iger as CEO of Walt Disney followed by a poorer-than-expected company performance has rekindled the debate about whether the decision to bring back formerly successful CEOs to revitalize an View Details
Keywords: by James Heskett
  • 2020
  • Book

Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness

By: Max Bazerman
Every day, you make hundreds of decisions. They’re largely personal, but these choices have an ethical twinge as well; they value certain principles and ends over others. Bazerman argues that we can better balance both dimensions—and we needn’t seek perfection to make... View Details
Keywords: Decision Making; Moral Sensibility; Ethics; Corporate Social Responsibility and Impact
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Bazerman, Max. Better, Not Perfect: A Realist's Guide to Maximum Sustainable Goodness. New York: Harper Business, 2020.
  • 30 Oct 2018
  • Blog Post

Demystifying the HBS Application

We know that the Admissions process can be nerve-wracking no matter what stage of the process you are in. In an attempt to demystify aspects of the application process and dispel some myths along the way, we wanted to provide some... View Details
  • Web

Asia Pacific - Global

Democratizing Wall Street: An Evening with Professor Joseph Pacelli In May 2025, Professor Joseph Pacelli delivered talks in Shanghai, Hong Kong, and Singapore under the theme “Democratizing Wall Street”. The talks were organized by the... View Details
  • November 2024
  • Supplement

FedEx Cyberattack (B): Reflections and Lessons

By: Hise Gibson, Frank Nagle, Alicia Dadlani and Martha Hostetter
Set in 2024, this (B) case provides an update to the (A) case (no. 625-049) about a devastating cyberattack that destroyed thousands of computers and business systems at FedEx’s European division in 2017. It describes lessons learned and changes made in the wake of the... View Details
Keywords: Cybersecurity; Disruption; Crisis Management; Organizational Change and Adaptation; Europe
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Gibson, Hise, Frank Nagle, Alicia Dadlani, and Martha Hostetter. "FedEx Cyberattack (B): Reflections and Lessons ." Harvard Business School Supplement 625-059, November 2024.
  • May 2016 (Revised September 2016)
  • Case

Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean

By: Rajiv Lal and Gamze Yucaoglu
In 2015, Edip Ilkbahar, HBC’s founder and CEO, was looking over the plans for a new branch in Cyprus. Since the inception of the company by the Alarko Group of companies in 1994, Ilkbahar’s company had enjoyed high occupancy, high guest satisfaction, and high... View Details
Keywords: Customer Experience; Customer Service; Hotel Industry; Emerging Market; Customer Focus; Leading Growth; Feedback Culture; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Hillside; HBC; Turkey; Vacation; Customer Relationship Management; Quality; Employee Relationship Management; Service Operations; Organizational Culture; Customer Satisfaction; Selection and Staffing; Service Delivery; Competitive Advantage; Emerging Markets; Growth and Development; Accommodations Industry; Entertainment and Recreation Industry; Turkey
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Lal, Rajiv, and Gamze Yucaoglu. "Hillside Beach Club: Delivering the Ultimate Family Vacation in the Mediterranean." Harvard Business School Case 516-110, May 2016. (Revised September 2016.)
  • 28 Aug 2012
  • News

The Imperfect Balance Between Work and Life

  • Web

Clusters - Institute For Strategy And Competitiveness

OBSERVATORY The European Cluster Observatory provides data and analysis of clusters, cluster organizations and regional microeconomic framework conditions in Europe. Furthermore it View Details
  • 30 Jan 2017
  • Working Paper Summaries

The Environmental Legacies of The North Face's Doug Tompkins and Patagonia's Yvon Chouinard

Keywords: by Geoffrey Jones and Ben Gettinger; Apparel & Accessories; Retail
  • 07 Feb 2022
  • Research & Ideas

Digital Transformation: A New Roadmap for Success

of them in the digital era. Without it, employees, especially Millennials and Gen Z talent, don’t find their work as meaningful. They don‘t develop the sense of belonging they need to collaborate and deliver innovative solutions to customers. A shared sense of purpose... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • Web

Health Care Initiative - Health Care

works to deliver engaging courses, programming, and content for students, alumni, executives, and recruiters. Advisory Board This active group of senior health care professionals from across the globe provides insight on the health care... View Details
  • August 2017
  • Case

Infection Control at Massachusetts General Hospital (Abridged)

By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords: Safety; Organizational Change and Adaptation; Integration; Health Care and Treatment; Policy; Health Industry; Boston
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Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital (Abridged)." Harvard Business School Case 618-018, August 2017.
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