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  • All HBS Web  (2,015)
    • People  (5)
    • News  (346)
    • Research  (1,281)
    • Events  (4)
    • Multimedia  (3)
  • Faculty Publications  (498)
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  • 08 Apr 2008
  • First Look

First Look: April 8, 2008

journey from 2003 to 2006. The case describes the changes in the senior team, structure and processes of the organization. It follows two illustrations of a powerful employee engagement process for honest... View Details
Keywords: Martha Lagace
  • 01 Aug 2018
  • What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

policies. At the risk of oversimplification, the argument is that globalization combined with free markets has created disruptions that have led to social costs. This has fostered populist governments who are promising to reverse the costs by invoking trade... View Details
Keywords: by James Heskett
  • 03 Mar 2010
  • What Do You Think?

To What Degree Does “Identity” Affect Economic Performance?

values and make them clear to prospective employees in the process of building an organization of people who subscribe to those same values and generally want to "fit in." There is some amount of evidence that satisfaction with... View Details
Keywords: by Jim Heskett
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

the prior year's stock selections, suggesting that investors believe that a successful process in one year is likely to be repeated the following year. We believe that these findings are particularly interesting given recent efforts to... View Details
Keywords: Martha Lagace
  • 12 Aug 2014
  • First Look

First Look: August 12

notably higher entry rates and increases in plant productivity. These results are not present for districts located on another major highway system, the North-South East-West corridor (NS-EW). Improvements for portions of the NS-EW system... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

are easily observable in process but is not related to outcomes that are difficult to monitor in process. In comparison, a member's role experience is positively related to both types of outcomes. Our results offer an approach for... View Details
Keywords: Martha Lagace
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

institutions. Harvard faculty members helped the dissemination process by publishing books on the case method in 1931, 1953, 1954, 1969, 1981, and 1991, and offering seminars and case-teaching workshops. The most visible was the Visiting... View Details
Keywords: by David A. Garvin
  • 23 Jul 2013
  • First Look

First Look: July 23

for restaurants. However, cities (which are responsible for inspections) have limited resources to dispatch inspectors, which in turn limits the number of inspections that can be performed. We argue that Natural Language Processing (NLP)... View Details
Keywords: Anna Secino
  • 21 Dec 2010
  • First Look

First Look: December 21

process of inferential learning. Drawing on the notions of knowledge reliability (the creation of shared meanings) and validity (understandings of cause and effect), we explore how organizations learn inferentially in dynamic... View Details
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

different settings. A coherent framework helps employees develop a deeper understanding of the business, which can lead to improved engagement, creativity, efficiency, and customer service. Publisher's link:... View Details
Keywords: Dina Gerdeman
  • 20 Aug 2007
  • Research & Ideas

HBS Cases: Using Investor Relations Proactively

audience as well, especially when it comes to retail investors. Q: What best practices can other companies learn from Total and its experiences in financial communication? Miller: Total applies 3 principles to its financial communication. First, it focuses on the... View Details
Keywords: by Martha Lagace; Energy; Utilities
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

in trying to improve the measured dimensions of performance and so has a narrow span of accountability. By contrast, a manager responsible for market share or business profit can make many trade-offs and thus has a relatively wide span of... View Details
Keywords: by Robert Simons
  • 20 Feb 2006
  • HBS Case

Oprah: A Case Study Comes Alive

of Winfrey and Harpo was bigger than Koehn's original vision. "I realized two years into the case-writing process that it's about more than serving a particular set of consumer needs of a given moment." "It is also a story... View Details
Keywords: by Martha Lagace; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 17 Jan 2012
  • First Look

First Look: January 17

on this framework to identify critical shifts in mental models required for managing effectively in emerging markets and suggest core elements of the management learning process required to accomplish such a change. Read the article: View Details
Keywords: Sean Silverthorne
  • 25 Mar 2014
  • First Look

First Look: March 25

must work and interact with other components. This standardization process is under tremendous stress. Many disputes roiling courts and administrative bodies around the world-such as those involving Apple, Google, Microsoft, and... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

Streamline approvals. A complicated decision process can burden the fund with too many goals and lead to ineffective investing patterns. Provide powerful incentives. Companies that don't offer adequate compensation to their venture... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

transparency, and by increasing liquidity by establishing a set of pricing processes that involve the private market as well as whatever this public entity is. "How is this exactly going to work? Nobody knows," Light continued.... View Details
Keywords: by Martha Lagace; Financial Services
  • 03 Jul 2018
  • What Do You Think?

Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?

stressed the importance of developing “that deeper sense of empathy and compassion for everything around you” and finding “meaning in our work work that will improve other people’s lives.” These were significant departures from the... View Details
Keywords: by James Heskett; Computer; Technology
  • 09 Jan 2014
  • Research & Ideas

The Entrepreneurs Who Invented Economic Forecasting

1929 crash—an event he failed to predict. But, more generally, while individual forecasters came and went, some making it rich and others not, the bigger story is that the industry created key resources for society as a whole. In the View Details
Keywords: by Sean Silverthorne
  • 18 Nov 2021
  • Op-Ed

5 Principles for Scaling Change from IBM’s High School Innovation

students are graduates of Pathways in Technology Early College High School (P-TECH), an innovative six-year public high school program spearheaded by IBM that has improved college completion rates among disadvantaged youth and created a... View Details
Keywords: by Kristen Senz
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