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      • 2002
      • Other Unpublished Work

      Impact of Costing Systems on Pricing Decisions in a Duopoly

      By: V.G. Narayanan and Jytte Grambo Larsen
      Keywords: Duopoly and Oligopoly; Decision Making; Cost Accounting; Price
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      Narayanan, V.G., and Jytte Grambo Larsen. "Impact of Costing Systems on Pricing Decisions in a Duopoly." September 2002.
      • 2002
      • Working Paper

      Price Pressure Around Mergers

      By: Mark Mitchell, Todd Pulvino and Erik Stafford
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      Mitchell, Mark, Todd Pulvino, and Erik Stafford. "Price Pressure Around Mergers." Harvard Business School Working Paper, No. 03-029, September 2002.
      • September 2002
      • Article

      Pricing and the Psychology of Consumption

      By: John Gourville and Dilip Soman
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      Gourville, John, and Dilip Soman. "Pricing and the Psychology of Consumption." Harvard Business Review 80, no. 9 (September 2002).
      • September 2002
      • Article

      Pricing Road Use: Politico-economic and Fairness Considerations

      By: Felix Oberholzer-Gee and Hannelore Weck-Hannemann
      Keywords: Price; Government and Politics; Economics
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      Oberholzer-Gee, Felix, and Hannelore Weck-Hannemann. "Pricing Road Use: Politico-economic and Fairness Considerations." Transportation Research Part D: Transport and Environment 7, no. 5 (September 2002): 357–371.
      • August 2002 (Revised August 2003)
      • Case

      Electronic Arts Introduces The Sims Online

      By: Youngme E. Moon
      Electronic Arts (EA), the world's largest independent game publisher, is preparing to launch an online, subscription-based version of the most popular PC game in history: The Sims. The new game is called "The Sims Online" and it differs from the original game in two... View Details
      Keywords: Fair Value Accounting; Decision Making; Price; Product Launch; Market Entry and Exit; Internet; Entertainment and Recreation Industry
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      Moon, Youngme E. "Electronic Arts Introduces The Sims Online." Harvard Business School Case 503-008, August 2002. (Revised August 2003.)
      • 2002
      • Book

      Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs

      By: Rakesh Khurana
      Corporate CEOs are headline news. Stock prices rise and fall at word of their hiring and firing. Business media debate their merits and defects as if individual leaders determined the health of the economy. Yet we know surprisingly little about how CEOs are selected... View Details
      Keywords: Managerial Roles; Selection and Staffing; Personal Characteristics; Experience and Expertise; Investment Activism; Corporate Strategy
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      Khurana, Rakesh. Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs. Princeton, NJ: Princeton University Press, 2002.
      • July 2002 (Revised December 2002)
      • Case

      Phase Two: The Pharmaceutical Industry Responds to AIDS

      By: Debora L. Spar
      Describes how major pharmaceutical firms changed their strategy and pricing policies in the years 2000 to 2002 to respond to the growing AIDS epidemic in Africa. View Details
      Keywords: International Finance; Health Pandemics; Corporate Social Responsibility and Impact; Pharmaceutical Industry; Africa
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      Spar, Debora L., and Nick Bartlett. "Phase Two: The Pharmaceutical Industry Responds to AIDS." Harvard Business School Case 703-005, July 2002. (Revised December 2002.)
      • July 2002 (Revised April 2008)
      • Case

      Helios Health (B)

      By: Regina E. Herzlinger
      Supplements the (A) case. View Details
      Keywords: Price; Customization and Personalization; Information; Investment Return; Health Industry
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      Herzlinger, Regina E. "Helios Health (B)." Harvard Business School Case 303-039, July 2002. (Revised April 2008.)
      • July 2002 (Revised April 2003)
      • Case

      Computer Associates International, Inc.: Governance and Investor Communication Challenge

      By: Paul M. Healy and Krishna G. Palepu
      Sanjay Kumar, the CEO of Computer Associates, faces investor communication challenges following the company's implementation of a new business model and the accompanying change method used to recognize revenue. Despite management's confidence that the new business... View Details
      Keywords: Business Earnings; Earnings Management; Stock Shares; Problems and Challenges; Communication Strategy; Accrual Accounting; Business Model; Budgets and Budgeting; Corporate Governance; Revenue; Computer Industry; Information Technology Industry
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      Healy, Paul M., and Krishna G. Palepu. "Computer Associates International, Inc.: Governance and Investor Communication Challenge." Harvard Business School Case 103-007, July 2002. (Revised April 2003.)
      • July 2002 (Revised October 2002)
      • Case

      Bradley Marquez: Reduction in Force (A)

      By: Thomas J. DeLong and Vineeta Vijayaraghavan
      The Bradley Marquez advertising agency had created a successful niche delivering ethnic markets to their clients, corporate giants like Compaq, Sprint, Texaco, and British Airways. The company was operating in aggressive growth mode when, in 2000, the stock market... View Details
      Keywords: Economic Slowdown and Stagnation; Financial Crisis; Price Bubble; Human Resources; Employees; Job Cuts and Outsourcing; Advertising Industry
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      DeLong, Thomas J., and Vineeta Vijayaraghavan. "Bradley Marquez: Reduction in Force (A)." Harvard Business School Case 403-005, July 2002. (Revised October 2002.)
      • June 2002 (Revised September 2005)
      • Case

      Online Music Distribution in a Post-Napster World

      By: Youngme E. Moon
      Provides a description of the rise and decline of Napster, the free Internet music-swapping service. Also describes second-generation peer-to-peer services (e.g., Gnutella) as well as paid subscription services (e.g., MusicNet, pressplay). View Details
      Keywords: Distribution; Internet and the Web; Price; Marketing Channels; Service Operations; Music Industry
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      Moon, Youngme E. "Online Music Distribution in a Post-Napster World." Harvard Business School Case 502-093, June 2002. (Revised September 2005.)
      • June 2002 (Revised July 2002)
      • Case

      NTT DoCoMo: Marketing i-mode

      By: Youngme E. Moon
      i-mode is a wireless Internet service offered in Japan by NTT DoCoMo. In just three years, the service has won over 30 million subscribers and achieved a 60% share of Japan's mobile Internet market, making it the most successful mobile data service in the world. It is... View Details
      Keywords: Price; Marketing; Marketing Channels; Market Entry and Exit; Market Participation; Success; Competition; Internet and the Web; Technology Adoption; Mobile and Wireless Technology; Telecommunications Industry; Japan
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      Moon, Youngme E. "NTT DoCoMo: Marketing i-mode." Harvard Business School Case 502-031, June 2002. (Revised July 2002.)
      • April 2002 (Revised May 2003)
      • Case

      Nghe An Tate & Lyle Sugar Company (Vietnam)

      By: Benjamin C. Esty, Frank J. Lysy and Carrie Ferman
      In September 1998, Paul Cooper, Tate & Lyle's finance director for international investments, asked the International Finance Corp. (IFC) to consider lending up to $45 million to finance a $90 million sugar mill in northern Vietnam. Ewen Cobban, an IFC agricultural... View Details
      Keywords: Business and Government Relations; Food and Beverage Industry; Viet Nam
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      Esty, Benjamin C., Frank J. Lysy, and Carrie Ferman. "Nghe An Tate & Lyle Sugar Company (Vietnam)." Harvard Business School Case 202-054, April 2002. (Revised May 2003.)
      • April 2002 (Revised June 2003)
      • Teaching Note

      Nghe An Tate & Lyle Sugar Company (Vietnam), TN

      By: Benjamin C. Esty and Carrie Ferman
      Teaching Note for (9-202-054). View Details
      Keywords: Developing Countries and Economies; Government and Politics; Price; Projects; Valuation; Financing and Loans; Problems and Challenges; Food and Beverage Industry; Viet Nam
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      Esty, Benjamin C., and Carrie Ferman. "Nghe An Tate & Lyle Sugar Company (Vietnam), TN." Harvard Business School Teaching Note 202-067, April 2002. (Revised June 2003.)
      • April 2002 (Revised November 2003)
      • Case

      World Oil Markets

      By: Richard H.K. Vietor and Rebecca Evans
      Summarizes world markets for oil and natural gas from 1980-2001. Examines the rise of OPEC, two oil shocks, Gulf War efforts, and recent pricing issues facing Saudi Arabia. View Details
      Keywords: Energy Sources; Asset Pricing; Markets; Organizations; Saudi Arabia
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      Vietor, Richard H.K., and Rebecca Evans. "World Oil Markets." Harvard Business School Case 702-030, April 2002. (Revised November 2003.)
      • March 2002 (Revised May 2003)
      • Case

      Supply Chain Close-Up: The Video Vault

      By: V.G. Narayanan and Lisa Brem
      The owners of the Video Vault struggle to determine the optimal stocking levels of home videos in an industry fraught with new technology, new pricing paradigms, and stiff competitive pressure from large national chains. Teaching Purpose: To demonstrate the role of... View Details
      Keywords: Supply Chain Management; Competition; Motivation and Incentives; Price; Technological Innovation; Service Delivery; Entertainment and Recreation Industry
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      Narayanan, V.G., and Lisa Brem. "Supply Chain Close-Up: The Video Vault." Harvard Business School Case 102-070, March 2002. (Revised May 2003.)
      • March 2002
      • Case

      2002 Global Coffee Summit: Searching for Solutions

      By: Ray A. Goldberg and James M Beagle
      Global coffee leaders gathered in 2002 to develop alternative market-based approaches that would ensure a sustainable supply of coffee and address the social and ecological issues confronted by a global depression in coffee prices. View Details
      Keywords: Business Strategy; Social Issues; Natural Environment; Price; Food and Beverage Industry
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      Goldberg, Ray A., and James M Beagle. "2002 Global Coffee Summit: Searching for Solutions." Harvard Business School Case 902-422, March 2002.
      • March 2002 (Revised May 2007)
      • Case

      Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

      By: V.G. Narayanan and Lisa Brem
      The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details
      Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Banking Industry; Canada
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      Narayanan, V.G., and Lisa Brem. "Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)." Harvard Business School Case 102-072, March 2002. (Revised May 2007.)
      • March 2002 (Revised October 2002)
      • Case

      Akamai's Underwater Options (A)

      By: Brian J. Hall, Houston Lane and Jonathan Lim
      Akamai's stock price declines dramatically with the NASDAQ in 2000, causing virtually all employee options to go underwater. Ownership and retention incentives are largely destroyed, and employee morale falls sharply. Management weighs the pros and cons of various... View Details
      Keywords: Motivation and Incentives; Stock Options; Attitudes; Compensation and Benefits
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      Hall, Brian J., Houston Lane, and Jonathan Lim. "Akamai's Underwater Options (A)." Harvard Business School Case 902-069, March 2002. (Revised October 2002.)
      • March 2002 (Revised June 2003)
      • Case

      MAC Development Corporation

      By: Richard G. Hamermesh and Colleen McCaffrey
      Deals with MAC Development's efforts to develop a 41-acre site near Chicago. Reviews two years of efforts and highlights the remaining issues of: 1) gaining town approval for development and tax reductions, 2) meeting the bank's debt covenants, including finding a... View Details
      Keywords: Risk Management; Taxation; Financial Instruments; Borrowing and Debt; Asset Pricing; Construction Industry; Chicago
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      Hamermesh, Richard G., and Colleen McCaffrey. "MAC Development Corporation." Harvard Business School Case 802-140, March 2002. (Revised June 2003.)
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