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  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

corporate objectives to your employees ." The perverse effects of pay for performance were also targeted. Sylvia Lee pointed out that "we want knowledge sharing but reward knowledge hoarding."... View Details
Keywords: by Jim Heskett
  • 16 Feb 2016
  • First Look

February 16, 2016

tools can be applied. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50595 in press Proceedings of the National Academy of Sciences of the United States of America Cognitive Fatigue Influences Students' Performance on... View Details
Keywords: Sean Silverthorne
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
  • 10 Jul 2007
  • What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

theater and control is required to make people feel comfortable when fundamental operating systems change ." Narendar Singh Raj Purohit adds that " when things are getting out of control someone has to take initiative to give a positive pep-talk and in many... View Details
Keywords: by Jim Heskett
  • 25 Sep 2019
  • Research & Ideas

The Economic Cost of Physician Burnout

effectively be reduced with moderate levels of investment, these findings suggest substantial economic value for policy and organizational expenditures for burnout reduction programs for physicians,” the study states. "Essentially... View Details
Keywords: by Michael Blanding; Health
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a... View Details
Keywords: by Joan Magretta
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

and sold between the two countries. Could it be defended at home as a step toward curbing inflation in the US? Maybe, although economists have told us that the effects would be small. How much of it would actually trickle down to... View Details
Keywords: Re: James L. Heskett
  • 29 Sep 2009
  • First Look

First Look: September 29

is capital intensive and when it is difficult for headquarters to identify the value-maximizing investment strategy for the business unit. In evaluating the performance of profit centers, rate-of-return measures like ROA are likely to be... View Details
Keywords: Martha Lagace
  • 07 Apr 2020
  • Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

responding more quickly and effectively to the pandemic than their government was, demonstrating the faith that consumers have in their brands and the companies that stand behind them. 86 percent of surveyed consumers view their brands as... View Details
Keywords: by Jill Avery and Richard Edelman
  • 2013
  • Article

The Impact of Electronic Health Record Use on Physician Productivity

By: Julia Adler-Milstein and Robert S. Huckman
To examine the impact of the degree of electronic health record (EHR) use and delegation of EHR tasks on clinician productivity in ambulatory settings.
Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth... View Details
Keywords: Electronic Health Records; Health Care; Productivity; Healthcare IT; Information Technology; Performance Productivity; Health Care and Treatment; Health Industry
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  • Research Summary

Overview

The overarching goal of my research is to produce works that are influential and informative to both academics and practitioners in the field of operations management. To accomplish this, I collaborate with industry partners who provide knowledge about their field,... View Details
  • Article

Recent Advances in the Empirics of Organizational Economics

By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
We present a survey of recent contributions in empirical organizational economics, focusing on management practices and decentralization. Productivity dispersion between firms and countries has motivated the improved measurement of firm organization across industries... View Details
Keywords: Economics; Management Practices and Processes; Performance Productivity; Geographic Location; Motivation and Incentives; Factories, Labs, and Plants; Competition; Human Capital; Markets; Governing Rules, Regulations, and Reforms; Multinational Firms and Management; India; Brazil; United States
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  • 08 Apr 2019
  • Sharpening Your Skills

The Life of Luxury and How to Sell It

maker better off emphasizing performance over luxury? Are luxury and sustainability mutually exclusive? And just what is the “new aspirational lifestyle?” Here is what they found. A Good Place to Start The ‘Luxury Prime’: How Luxury... View Details
Keywords: by Sean Silverthorne; Auto; Retail; Fashion
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

what the boss is doing all day. For all of the minute-to-minute monitoring of employee performance from the time of Henry Ford onward, it's amazing how little any of us really know about how CEOs of major companies spend their time.... View Details
Keywords: by Michael Blanding
  • 05 Feb 2018
  • What Do You Think?

Should Companies Disclose Employee Compensation?

throughout an organization. As CEO, for example, he shared his 360-degree performance evaluation from peers and subordinates with HCL’s 50,000 employees as part of what he called “reverse accountability.” Ray Dalio, founder and head of... View Details
Keywords: by James Heskett; Financial Services
  • 18 Nov 2015
  • Research & Ideas

Who Really Determines CEO Salary Packages?

options), and in terms of how CEO performance is measured. THE NETWORK EFFECT Gallani hypothesized two possible culprits for the isomorphism. The first was the issue of interlocking directorates. Many... View Details
Keywords: by Carmen Nobel; Consulting
  • 22 Oct 2013
  • First Look

First Look: October 22

  Publications August 2013 PLoS ONE Prosocial Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Elizabeth W. Dunn, Michael I. Norton, and Jordi Quoidbach Abstract—In three field studies, we... View Details
Keywords: Sean Silverthorne
  • 02 Jun 2010
  • What Do You Think?

How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?

Those placing the greatest weight on strategy were characterized by Pete DeLisi's observation that "it's hard to perform if you don't have the right solutions, addressing a real need, provided to the right customers when they are... View Details
Keywords: by Jim Heskett
  • 03 Sep 2013
  • First Look

First Look: September 3

investor and later-stage deals, and by an ability to avoid the deleterious effects on returns often seen in periods with large inflows into the private equity market. The poor performance of co-investments,... View Details
Keywords: Sean Silverthorne
  • 12 May 2009
  • First Look

First Look: May 12, 2009

their practices. Sermo earns revenue by charging clients who would value early information regarding the effectiveness of new drugs and medical devices-investment managers, pharmaceutical companies, and regulatory authorities. Clients... View Details
Keywords: Martha Lagace

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