Operating Model - Publications - Faculty & Research

31 Jul 2018
First Look

New Research and Ideas, July 31, 2018

classical economic model and discussing extensions of the classical model and explanations grounded in behavioral economics that can account for the observed patterns. This part covers five topics:... View Details

Keywords: Dina Gerdeman

10 Nov 2003
Research & Ideas

Globalization: The Strategy of Differences

of about $70 billion. Daft's solution was an aggressive shift in the opposite direction. On taking over, he avowed, "The world in which we operate has changed dramatically, and we must change to succeed. No one drinks globally. Local... View Details

Keywords: by Pankaj Ghemawat

Web

Launching Tech Ventures | HBS Online

Enrollment Stories FAQs Start Anytime Key Concepts Master frameworks and tools to execute a high-quality, profitable business model Discover how to conduct experiments to determine your venture’s value proposition, go-to-market strategy,... View Details

22 Feb 2022
News

Breaking News

(PhDOB 2019) has studied the issues facing local papers from multiple angles. Now, as cofounder and CEO of the National Trust for Local News, she has developed a first-of-its-kind model to preserve local news as a public good. The premise... View Details

Keywords: Jen McFarland Flint; illustration by Dana Smith; News, Library, Internet, and Other Services; Information

Web

Demonstration Policy | About

other form of collective action on the HBS campus should register with HBS Operations at least three business days in advance of the desired date. Groups that may necessitate additional security should aim to register as far in advance as... View Details

Web

Disruptive Innovation Online Course | HBS Online

determine which operations are critical to be done in-house and which you can outsource. Highlights Basis of Competition The Music Industry MediaTek's New Business Model Show Hide Details Concepts... View Details

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

WWII planes, boat docks, and everything in between. My role was to help them design a more sustainable operating and funding model to ensure their long-term viability within the park service. Before I... View Details

01 Jun 2022
News

A Sustainable Solution for Fashion

sell toothpicks; you can just follow a linear regression line. But if you are trying to sell a three-quarter-length floral print dress that’s only available for one season, you need more sophisticated models to predict inventory needs.”... View Details

Keywords: April White

18 Sep 2019
Op-Ed

WeWork—The IPO That Shouldn’t?

pulling support should be based on the numbers in its prospectus, not on emotional reactions to Adam Neumann. There has been a paucity of this analysis. With co-author Sean Bracken, I’ve analyzed the company, minus the surrounding drama, by focusing on the financials... View Details

Keywords: by Nori Gerardo Lietz; Financial Services; Real Estate

Web

Strategy Execution Online Course | HBS Online

Tensions of Strategy Execution Understand the various tensions managers face as they execute strategy and implement a framework for managing those tensions effectively. Highlights Making Tough Choices Push to Profitability Analyzing Management Tensions at Your Business... View Details

February 2018 (Revised March 2018)
Case

Artificial Intelligence and the Machine Learning Revolution in Finance: Cogent Labs and the Google Cloud Platform (GCP)

By: Lauren Cohen, Christopher Malloy and William Powley

This case examines the intersection of two firms (Cogent Labs—a machine learning software firm in Tokyo; and Google, the technology infrastructure giant) attempting to exploit the benefits of artificial intelligence and machine learning in the financial services... View Details

Keywords: Technological Innovation; Finance; Growth and Development Strategy; Business Model; Applications and Software; Infrastructure; Technology Industry; Financial Services Industry

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15 Dec 2003
Research & Ideas

Women Leaders and Organizational Change

difference in the way organizations function. Why do organizations continue to operate in ways that are reminiscent of a white male power structure? Robin J. Ely and Debra E. Meyerson: First, most people in organizations, including women,... View Details

Keywords: by Mallory Stark

27 Jun 2011
Research & Ideas

Recovering from the Need to Achieve

operated this way or felt this way. Many are relieved to hear the condition has a name." Harvard is fertile ground for HNAPs, too. DeLong plans to make his book required reading in the second year courses on Authentic Leadership and... View Details

Keywords: by Kim Girard

October 2021 (Revised January 2022)
Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (C)

By: Linda A. Hill and Emily Tedards

This case is the third installment in a series about the 10-year cultural and digital transformation of Pfizer’s Global Clinical Supply organization. In 2011, Michael Ku became Pfizer’s Vice President of Global Clinical Supply (GCS) after the company had undergone... View Details

Keywords: Clinical Supply Chain; COVID-19; Vaccine; Agile; Innovation and Invention; Change Management; Organizational Culture; Transformation; Leadership; Corporate Strategy; Health Pandemics; Crisis Management; Mission and Purpose; Health Care and Treatment; Supply Chain Management; Digital Transformation

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16 Apr 2013
First Look

First Look: April 16

made this business model profitable by making a conscious set of operating strategy choices (menu, meal design, service process, lay-out, reservation process) that reduce waste and inefficiency, while... View Details

Keywords: Sean Silverthorne

October 2010 (Revised November 2010)
Case

The NFL's Digital Media Strategy

By: Anita Elberse, C. Kelsey Calhoun and Daven Johnson

In late 2009, Brian Rolapp, senior vice president of media strategy and digital media for the NFL, was faced with the challenge of determining the league's strategic approach to the wireless market—and presenting his views to NFL team owners. What was the league's best... View Details

Keywords: Business Model; Marketing Channels; Marketing Strategy; Media; Distribution Channels; Mobile and Wireless Technology; Sports Industry

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23 Jun 2003
Research & Ideas

Building a Better Buyer-Seller Relationship

that there are many commonalities," he said. Together they developed a process model of relationship development, described in their working paper, "Building and Sustaining Buyer-Seller Relationships in Mature Industrial... View Details

Keywords: by Martha Lagace

22 Jan 2013
First Look

First Look: Jan. 22

at the level of (a) organizational collectives, (b) single organizations, (c) organizational building blocks, and (d) individuals. Building on this framework, we develop a general model that points to major avenues for future research and... View Details

Keywords: Sean Silverthorne

03 Jul 2013
What Do You Think?

What Are the Limits of Transparency?

entwined into your unique business model that competitors wouldn't be able to readily implement it even if they knew what it was." Khadija Khan suggested that we let the recipient decide, saying that "There is really no need for... View Details

Keywords: by James Heskett

January 2009 (Revised July 2009)
Case

Alibaba's Taobao (A)

By: Felix Oberholzer-Gee and Julie M. Wulf

This case examines the decision of Alibaba Group to diversify from an international business-to-business (B2B) exchange (Alibaba.com) into a B2C and C2C exchange (Taobao.com) for Chinese retailers and consumers. In China, Taobao had managed to displace the once... View Details

Keywords: Business Model; Demand and Consumers; Market Transactions; Service Operations; Diversification; Internet and the Web; China

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