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  • All HBS Web  (28,873)
    • People  (69)
    • News  (6,256)
    • Research  (17,930)
    • Events  (229)
    • Multimedia  (528)
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  • October 1994
  • Case

Olympus Optical Company, Ltd. (B): Functional Group Management

Documents the emergence of the functional group management system at Olympus's camera manufacturing facility. This system increases the pressure on the work force to decrease costs and improve output by treating the facility's 10 autonomous groups as profit centers,... View Details
Keywords: Cost Management; Performance Improvement; Manufacturing Industry; Japan
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Cooper, Robin. "Olympus Optical Company, Ltd. (B): Functional Group Management." Harvard Business School Case 195-073, October 1994.
  • October 1992
  • Background Note

Managing Sales Interfaces: Developments in Practice

By: Frank V. Cespedes
Keywords: Salesforce Management
Citation
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Cespedes, Frank V. "Managing Sales Interfaces: Developments in Practice." Harvard Business School Background Note 593-047, October 1992.
  • December 1981 (Revised February 1983)
  • Case

Visa International: The Management of Change

By: Robert G. Eccles Jr.
Keywords: Change Management; Financial Services Industry
Citation
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Eccles, Robert G., Jr. "Visa International: The Management of Change." Harvard Business School Case 482-022, December 1981. (Revised February 1983.)
  • May 2025
  • Background Note

Skills-First Talent Management: The Importance of Managers

By: Boris Groysberg, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh and Colleen Ammerman
This note supplements a 2025 series on skills-first talent management in organizations, comprising “Skills-First Talent Management: Hiring” (HBS No. 425-019), “Skills-First Talent Management: Onboarding, Development, and Performance Management” (HBS No. 425-020), and... View Details
Keywords: Competency and Skills; Talent and Talent Management; Experience and Expertise; Job Design and Levels; Employment; Human Capital; Management Practices and Processes; United States
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Groysberg, Boris, Nicole Zelazko, Tom Quinn, Robin Abrahams, Izzy Yeoh, and Colleen Ammerman. "Skills-First Talent Management: The Importance of Managers." Harvard Business School Background Note 425-081, May 2025.
  • 2004
  • Chapter

Institutional Pressure and Environmental Management Practices

By: Magali Delmas and Michael W. Toffel
Keywords: Management Practices and Processes; Corporate Social Responsibility and Impact; Environmental Sustainability
Citation
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Delmas, Magali, and Michael W. Toffel. "Institutional Pressure and Environmental Management Practices." Chap. 10 in Stakeholders, the Environment and Society, edited by Sanjay Sharma and Mark Starik, 230–245. New Perspectives in Research on Corporate Sustainability. Cheltenham, U.K.: Edward Elgar Publishing, 2004.
  • 1991
  • Article

Managing through Cycles of Technological Change

By: Phil Anderson and Michael Tushman
Keywords: Management; Information Technology; Change
Citation
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Anderson, Phil, and Michael Tushman. "Managing through Cycles of Technological Change." Research-Technology Management 34 (1991): 26–31.
  • 1995
  • Chapter

Discovering the Unknowable, Managing the Unmanageable

By: T. M. Amabile
Keywords: Knowledge Acquisition; Management
Citation
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Amabile, T. M. "Discovering the Unknowable, Managing the Unmanageable." In Creative Action in Organizations: Ivory Tower Visions and Real World Voices, edited by Cameron M. Ford and Dennis A. Gioia. Newbury Park, CA: Sage Publications, 1995.
  • December 1994 (Revised May 1999)
  • Case

3M Optical Systems: Managing Corporate Entrepreneurship

By: Christopher A. Bartlett and Afroze A Mohammed
A middle-level division manager must decide whether he should support an investment request for a third attempt at launching a new product developed by a struggling business unit. Describes the long, difficult process by which the unit has developed the product--a... View Details
Keywords: Managerial Roles; Decision Choices and Conditions; Corporate Entrepreneurship; Product Launch; Problems and Challenges; Product Development; Consumer Products Industry
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Bartlett, Christopher A., and Afroze A Mohammed. "3M Optical Systems: Managing Corporate Entrepreneurship." Harvard Business School Case 395-017, December 1994. (Revised May 1999.)
  • July 2020
  • Case

Karen Bruck: Growing Managers at MercadoLibre

By: Joshua D. Margolis, Fernanda Miguel and Mariana Cal
Karen Bruck, Corporate Sales Director at MercadoLibre, Latin America's largest e-commerce platform, needs to make a decision about one of her managers, who, while analytically savvy, has an approach that does not fit in with the company's culture. View Details
Keywords: Performance Evaluation; Employee Relationship Management; Decision Making; Interpersonal Communication; Organizational Culture; Retail Industry; Latin America; Argentina
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Margolis, Joshua D., Fernanda Miguel, and Mariana Cal. "Karen Bruck: Growing Managers at MercadoLibre." Harvard Business School Case 421-013, July 2020.
  • Article

Political Forecasting as a Management Tool

By: James E. Austin and David Yoffie
Keywords: Forecasting and Prediction; Government and Politics; Management Analysis, Tools, and Techniques
Citation
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Austin, James E., and David Yoffie. "Political Forecasting as a Management Tool." Journal of Forecasting 3, no. 4 (October–December 1984).
  • 1974
  • Chapter

Management Accounting in Hospitals: A Case Study

By: Robert S. Kaplan
Keywords: Accounting; Health Industry
Citation
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Kaplan, Robert S. "Management Accounting in Hospitals: A Case Study." In Accounting for Social Goals: Budgeting and Analysis of Nonmarket Projects, edited by J. L. Livingstone and S. Gunn, 131–148. New York: Harper & Row, 1974.
  • February 2014
  • Teaching Note

A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives

By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
This teaching note is an accompaniment to the case, A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives. The case reviews the talent management issues being discussed at Maersk Group, a global conglomerate with large shipping and oil & gas... View Details
Keywords: Retention; Human Capital; Human Resources; Organizational Change and Adaptation; Organizational Culture; Management Practices and Processes; Shipping Industry; Energy Industry; Denmark
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Groysberg, Boris, Sarah L. Abbott, and Robin Abrahams. "A.P. Møller–Maersk Group: Evaluating Strategic Talent Management Initiatives." Harvard Business School Teaching Note 414-069, February 2014.
  • April 2024
  • Case

Managing AI Risks in Consumer Banking

By: Suraj Srinivasan, Satish Tadikonda, Paul Dongha, Manoj Saxena and Radhika Kak
In early 2024, Ruth Jones, head of digital banking at Signa Bank, a (fictitious) European consumer bank, was thinking about how to best incorporate GenAI capabilities to improve efficiencies and create new ways to improve the customer experience. Where were the biggest... View Details
Keywords: Customer Relationship Management; AI and Machine Learning; Risk Management; Opportunities; Customization and Personalization; Banking Industry; Europe
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Srinivasan, Suraj, Satish Tadikonda, Paul Dongha, Manoj Saxena, and Radhika Kak. "Managing AI Risks in Consumer Banking." Harvard Business School Case 124-093, April 2024.
  • 24 Feb 2016

Summer Venture in Management Program Webinar

This webinar will give students the opportunity to learn more about the HBS Summer Venture in Management Program (SVMP), a one week management training program for rising college seniors. The webinar will... View Details
  • Video

5 Steps in the Change Management Process

  • 10 Nov 2020
  • News

Managing Working Parents During the Pandemic

  • 19 Nov 2004 - 22 Nov 2004
  • Conference Presentation

Managing Innovation and Product Development...Under Uncertainty

By: Alan MacCormack
Keywords: Innovation and Invention; Product Development; Management
Citation
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MacCormack, Alan. "Managing Innovation and Product Development...Under Uncertainty." Paper presented at the Decision Sciences Institute Annual Meeting, Boston, MA, November 19–22, 2004.
  • 2002
  • Book

Production Systems: Handbook of Operations Management

By: L. Gaio, Francesca Gino and E. Zaninotto
Keywords: Production; System; Books; Operations; Management
Citation
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Gaio, L., Francesca Gino, and E. Zaninotto. Production Systems: Handbook of Operations Management. Roma: Carocci, 2002, Italian ed.
  • September 1992 (Revised August 2004)
  • Supplement

Martin Marietta: Managing Corporate Ethics (C-1)

By: Lynn S. Paine
The division human resources officer must decide whether an older employee should be disciplined for misusing company time and for improperly filling out time cards for his work on government contracts. Intended to focus on the various factors relevant to disciplining... View Details
Keywords: Ethics; Human Resources; Contracts; Management; Situation or Environment
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Paine, Lynn S. "Martin Marietta: Managing Corporate Ethics (C-1)." Harvard Business School Supplement 393-017, September 1992. (Revised August 2004.)
  • January 2007
  • Article

When a New Manager Takes Charge

By: John J. Gabarro
Keywords: Management Succession
Citation
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Gabarro, John J. "When a New Manager Takes Charge." HBR Classic. Harvard Business Review 85, no. 1 (January 2007).
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