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Show Results For
- All HBS Web
(10,177)
- People (64)
- News (3,258)
- Research (3,953)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,368)
- 18 Feb 2019
- Working Paper Summaries
Diagnostic Bubbles
- 25 Jun 2018
- Research & Ideas
In America, Immigrants Really Do Get the Job Done
ferrantraite The Muslim ban. The Wall. Children separated from their parents at the Mexican border. The past two years have seen an aggressive push by the Trump administration against both legal and illegal immigration. But it’s not just... View Details
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
understandable and they are humble listeners. Second, these CEOs have institutionalized a governance and learning system, which enables truth to speak to power at the corporate and unit levels through periodic, systematic, well-structured... View Details
Keywords: by Michael Beer
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
are much, much greater than they expected them to be. Crew of the Endurance, when spirits were still high. Photo by Frank Hurley, voyage photographer. Copyright Royal Geographical Society, London. The third reason is that the Shackleton... View Details
Keywords: by Martha Lagace
- 08 Jun 2012
- Working Paper Summaries
Location Choices Under Strategic Interactions
Keywords: by Juan Alcacer
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
in-office and remote, and we’ve entered a gray zone in which people are asking, ‘What will permanent look like?’ It’s comfortable to think of our remote work environment as temporary; it’s much more difficult to View Details
Keywords: by Michael Blanding
- 19 Apr 2004
- Research & Ideas
Birth of the American Salesman
different tasks: explaining and servicing products, collecting information, and pressuring people to make purchases by overcoming resistance. Salesmen learned to answer specific questions about a product and... View Details
Keywords: by Laura Linard
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
One of the most vexing dilemmas that stable corporations face when they seek to rekindle growth by launching new businesses is that their internal schools of experience have offered precious few courses in which managers could have View Details
Keywords: by Michael Raynor
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
(Hugh Quick); and (8) management that does "not observe sanctions when trust is violated" (Tony Smale). Charles Green added that "We don't have it because we haven't taught it, learned it, practiced it." In fairness,... View Details
Keywords: by James Heskett
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
A: In business, preparation means thinking something through and establishing a plan. The execution phase is then managing to the plan. That's not remotely how the quartet prepared. Early in their career together they, especially Paul,... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
organizations in private industry could learn from the example of Data.gov to the extent of unlocking data from individual silos in their firm even though data remain protected within firewalls. HBS assistant professor Karim R. Lakhani,... View Details
- 17 Apr 2022
- Book
How to Avoid the 'Ethical Slide' That Leads Companies Astray
Company managers have likely heard the old quip: Business ethics is a contradiction in terms. That’s because too often, business is viewed as a hard-hearted enterprise, driven by getting ahead at all costs, even if that means cutting... View Details
Keywords: by Lane Lambert
- 19 Oct 2017
- Research & Ideas
How Charitable Organizations Can Thwart Excuses for Not Giving
how much good the donation will achieve. “That gives you some moral wiggle room to pursue the more selfish action,” says Exley, an assistant professor in the Negotiation, Organizations & Markets Unit at HBS. Her research attempts to improve the performance of... View Details
Keywords: by Michael Blanding
- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
the past two decades by following an approach its founder calls “the Walmartization of healthcare.” The hospital delivers world-class results for cardiac patients, provides an excellent work environment to its medical staff, and has... View Details
Keywords: by Ashish Nanda
- 31 Aug 2021
- Book
Feeling Powerless at Work? Time to Agitate, Innovate, and Orchestrate
pernicious effects that power has." Sharing some of their power with their employees, for example by giving them more autonomy or allowing them to contribute to the decision-making process, can actually lead to better results: higher... View Details
Keywords: by Jay Fitzgerald
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
their nature. What are these functions, and what do they tell us about multi-sided markets? A: In my opinion, the early attempts to overview two-sided platforms and markets have struggled because researchers were attempting to classify platforms View Details
- 15 Aug 2022
- Book
University of the Future: Finding the Next World Leaders in Higher Ed
superb scholars and among the world’s most talented students. China’s university leaders have been among the best in the world. But in recent ideological campaigns, its students are forced to sit through required courses in Party ideology, and they View Details
- 14 Dec 2015
- Research & Ideas
Deflategate and the Sustained Success of the New England Patriots
does reveal is that their analysis pointed to “a complete lack of understanding” of the actual physics involved with football by those who make their living off the game. The lessons to be learned from that... View Details
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
medical radiation safety. "The demand shock caused by an accident could actually be good news for companies." “There was suddenly a huge spike in the public’s attention on medical radiation risk,” says Hong Luo, James Dinan and... View Details
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
by relevant "experience," which is the most frequently used criterion by sales managers. In his new book, Aligning Strategy and Sales, Cespedes discusses why the gap is so common—and outlines... View Details
Keywords: by Carmen Nobel