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- All HBS Web
(2,074)
- People (3)
- News (383)
- Research (1,291)
- Events (4)
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- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
creating the final versions. Some companies even base their business model on co-production; Build-a-Bear stores allow consumers to create personalized teddy bears. "With the growth of customizable technology, there is an appreciation of... View Details
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
make the best use of their time by providing logistical and research support, establishing contacts with leading CEOs in the region, and sharing expertise that comes from living and working in the Asian environment on a daily basis."... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
organizations with whom we've had no previous contact that get in touch with us to check up on the latest thinking that they say has influenced their management over the past decade or so. Finally, the service profit chain turns up in annual reports such as that of... View Details
Keywords: by Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
Meanwhile the Mongolian government, facing scorching economic growth rates, had to lead the country through its most significant transformation since the time of Ghengis Khan nine centuries earlier. Purchase... View Details
Keywords: Sean Silverthorne
- 06 Aug 2007
- Research & Ideas
High Hills, Deep Poverty: Explaining Civil War in Nepal
Others say that many different groups cannot agree on anything, so such differences lead to a greater chance of civil war. The role of geography is also open. Nepal has a huge amount of diversity in all these dimensions. Geographically it... View Details
Keywords: by Martha Lagace
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and control. Many fail to make the transition successfully. In this... View Details
Keywords: Dina Gerdeman
- 14 Aug 2018
- First Look
First Look at New Research and Ideas, August 14, 2018
forthcoming Hoboken, NJ: John Wiley & Sons The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth By: Edmondson, Amy C. Abstract—The Fearless Organization offers practical... View Details
Keywords: by Sean Silverthorne
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
completely aligned with managerial needs. Therefore, our goal is to draw on previous research and current practice to provide insights on managing retention and identify areas for future research. This examination leads us to advocate a... View Details
Keywords: Sean Silverthorne
- 08 Jul 2014
- First Look
First Look: July 8
Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to defect? Our empirical analysis of 82,235... View Details
Keywords: Carmen Nobel
- 17 Jul 2012
- First Look
First Look: July 17
benefits of incremental (operational) planning, and decreases the benefits of comprehensive (strategic) planning. The Growth Opportunity That Lies Next Door Author:Geoffrey Jones Publication:Harvard Business Review 90, nos. 7-8... View Details
Keywords: Sean Silverthorne
- 10 Apr 2018
- First Look
First Look at New Research, April 10, 2018
mainstream economics in providing answers to these challenges. This volume gathers over 50 leading scholars from around the world to offer a forward-looking perspective of economic geography to understanding the various building blocks,... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
prosperity. How can the future of capitalism be secured? And who should spearhead the effort? Many observers point to government. But in Capitalism at Risk, the authors argue otherwise. While they agree that governments must play a role, they maintain that businesses... View Details
Keywords: Sean Silverthorne
- 27 Mar 2007
- First Look
First Look: March 27, 2007
Japanese competition. In the second research stream, conducted with Wheelwright, Bruce Chew, Takahiro Fujimoto, Kent Bowen and Marco Iansiti, Clark made the case that product development could be managed in new ways that would lead to... View Details
Keywords: Martha Lagace
- 26 Jan 2004
- Research & Ideas
What Developing-World Companies Teach Us About Innovation
level of its access to resources, identify and seize growth opportunities. Know Your Customers' Mindsets—intimately Innovation comes in two varieties: technology-push and customer-pull. Technology-push—introducing new products based on... View Details
- 07 Mar 2013
- Research & Ideas
Video: Harvard Business School at the Kumbh Mela
will be the sanitary condition of the Ganges? What will India and the world look like economically, politically, and in terms of electricity and water in twelve years? We can put students in the position of the lead administrator and talk... View Details
- 03 Nov 2003
- Research & Ideas
Making Money Making Movies
there is excess screen capacity. Many exhibitors are or have been in financial difficulties, and have had to close theaters or screens, resulting in a decline in the total number of screens since 2000. Internationally, there is some room for View Details
- 28 Apr 2015
- First Look
First Look: April 28
from CEOs to frontline workers commits preventable mistakes-for example, underestimating how long it will take to finish a project or focusing too much on information that supports their current view. It is extraordinarily difficult to rewire the human brain to undo... View Details
Keywords: Sean Silverthorne
- 19 Oct 2010
- First Look
First Look: October 19, 2010
suggest that helping others leads to higher levels of happiness, the existing evidence only weakly supports this causal claim: research in psychology, economics, and neuroscience exploring the benefits of charitable giving has been... View Details
Keywords: Sean Silverthorne
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Affect Credit Ratings? Authors:Bo Becker and Todd Milbourn Abstract The credit rating industry has historically been dominated by just two agencies, Moody's and S&P, leading to longstanding legislative and regulatory calls for... View Details
Keywords: Sean Silverthorne
- 26 May 2015
- First Look
First Look: May 26
Gilchrist, Duncan S., Michael Luca, and Deepak Malhotra Abstract— Do higher wages elicit reciprocity and lead to increased productivity? In a field experiment with 266 employees, we find that paying higher wages, per se, does not have a... View Details
Keywords: Sean Silverthorne