Knowledge Development - Publications - Faculty & Research

23 Dec 2002
Research & Ideas

Partnering and the Balanced Scorecard

assets, including customer relationships; innovative products and services; high-quality and responsive operating processes; skills and knowledge of the workforce; the information technology that supports the workforce and links the firm... View Details

Keywords: by Robert S. Kaplan & David P. Norton

03 Jan 2017
First Look

January 3, 2017

learn demand at each price (“exploration" objective). Over time, the retailer can use this knowledge to set a price that maximizes revenue throughout the remainder of the selling season (“exploitation" objective). We propose a... View Details

Keywords: Carmen Nobel

18 Aug 2011
Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

taking risks." Click to watch. Eleven years later, that bet is more than paying off. As chief strategy and knowledge officer, Fenton is part of an executive team that has seen NLNS expand from training 13 aspiring principals in two cities... View Details

Keywords: by Julia Hanna; Education

27 May 2020
Research & Ideas

What South Korea Teaches the World About Fighting COVID

Wait (Harvard Business Review) A Pandemic Won’t Kill The Open Office, But Slack Could (Vanity Fair) Read COVID-19 coverage from Working Knowledge There is a saying that every decision is political—not just in terms of ideology of left or... View Details

Keywords: by Doug J. Chung; Health

21 Mar 2017
First Look

First Look at New Research, March 21

India's economic prospects looked bright for a developing country—it had a well-trained government bureaucracy bequeathed by the British, a secure legal system, national railroads, and more advanced industry than, for example, China. Why... View Details

Keywords: Sean Silverthorne

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

financial capital is important, generating human capital and social capital can be just as important, if not more so, and often gets short shrift. “We think there should be a ‘demo day’ for hiring employees or developing social... View Details

Keywords: by Michael Blanding; Financial Services

28 May 2014
Research & Ideas

Building Histories of Emerging Economies One Interview at a Time

that body of knowledge was derived primarily from companies in the United States, Europe, and Japan. But as emerging markets in Africa, Asia, the Middle East, and Latin America continue to grow, so does an interest in how they came to be... View Details

Keywords: by Julia Hanna

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

improves communication and coordination, and sets up the possibility of knowledge transfer between them. The advancements accrued not just to individual radiologists, but to the outsourcing firm as well. Huckman explains what happens as... View Details

Keywords: by Paul Guttry; Health

14 Dec 2010
First Look

First Look: Dec. 14

knowledge and value creation are distributed across many actors. We propose a theory of IP modularity based on value maximization net of transaction and agency costs. We then use case examples to extend the theory into practical settings... View Details

Keywords: Sean Silverthorne

18 Mar 2001
Research & Ideas

Want to Be an Entrepreneur? [Part I]

faculty, Hart, MBA '81, DBA '95, had direct knowledge of her course material: in 1985, she was one of the four founding officers of Staples Inc., the office-products retailer whose sales now exceed $10 billion per year. Hart wanted her... View Details

Keywords: by John S. Rosenberg

April 2025
Teaching Note

ZEISS: Commercializing Science

By: Maria P. Roche

Teaching Note for HBS Case No. 725-359. View Details

Citation

Purchase

July 2024
Case

ZEISS: Commercializing Science

By: Maria P. Roche, Carlota Moniz and Daniela Beyersdorfer

Karl Lamprecht, President and CEO of the ZEISS AG Group, mused on how far ZEISS had come in 175 years of being a pioneer in optics, and how the course he had charted since taking the helm of the company could keep it on track. In his role, he oversaw the four core... View Details

Citation

Educators

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15 Nov 2011
First Look

First Look: November 15

processes. First, experts can change their knowledge from personally communicable, tacit knowledge into tool-generated, highly communicable knowledge. The second interdependent movement involves how experts... View Details

Keywords: Sean Silverthorne

08 Dec 2003
Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

Bastianelli, vice president of corporate development at ProSkelia Pharmaceuticals in France. Once companies are created, there is little incentive to improve, he said, and labor laws make it difficult to remove unproductive employees.... View Details

Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

of people analytics involve talent and performance—determining the qualities that distinguish a company’s best managers and strongest teams and identifying growth and development opportunities. As the field evolves, companies are applying... View Details

Keywords: by Ben Rand

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

needed while some are not. How to change the organization and management teams to create new competencies without changing your essence and core values?” Skills needed now: Continuous learning and integrating new information; developing... View Details

Keywords: by Boris Groysberg and Robin Abrahams

06 Apr 2010
First Look

First Look: April 6

within pre-existing cognitive categories and therefore do not benefit from a pre-existing understanding or identity of an industry. Given the importance of identity, it is critical that we understand how the identity of a new industry is generated. I attempt to address... View Details

Keywords: Martha Lagace

24 Jul 2018
First Look

New Research and Ideas, July 24, 2018

staff are well positioned to conceive improvement opportunities based on first-hand knowledge of what works and does not work. The innovation contest may be a relevant and useful vehicle to elicit staff ideas. However, the success of the... View Details

Keywords: Dina Gerdeman

16 Nov 2009
Research & Ideas

The Times Captures History of American Business

chapter on consumption, for example, is by the late columnist William Safire, who wrote about how he came to own 38 shirts. His column is grouped with a reader's response and a set of stories about developments in the retail environment.... View Details

Keywords: by Martha Lagace; Journalism & News

07 Oct 2008
First Look

First Look: October 7, 2008

Phenomenological Assumptions and Knowledge Dissemination within Organizational Studies Authors:Corinne Bendersky and Kathleen L. McGinn Abstract Phenomenological assumptions-assumptions about the fundamental qualities of the phenomenon... View Details

Keywords: Martha Lagace

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Partnering and the Balanced Scorecard

January 3, 2017

Business Plan Contest: 15 Years of Building Better Entrepreneurs

What South Korea Teaches the World About Fighting COVID

First Look at New Research, March 21

How Entrepreneurs Can Turn Lead Into Gold

Building Histories of Emerging Economies One Interview at a Time

Learning Curve: Making the Most of Outsourcing

First Look: Dec. 14

Want to Be an Entrepreneur? [Part I]

ZEISS: Commercializing Science

ZEISS: Commercializing Science

First Look: November 15

Why Europe Lags in Pharmaceuticals and Biotech

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

What Leaders Can Do to Fight the COVID Fog

First Look: April 6

New Research and Ideas, July 24, 2018

The Times Captures History of American Business

First Look: October 7, 2008

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