Publications

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28 Nov 2012
What Do You Think?

Should Pay-for-Performance Compensation be Replaced?

incentives in influencing desired effort, especially if they are routinely expected and aimed at managers who may be relatively insensitive to added monetary awards. Any effort to inject long-term thinking into pay for performance... View Details

Keywords: by James Heskett

July 2009 (Revised January 2012)
Case

Risk Management at Wellfleet Bank: All That Glitters Is Not Gold

By: Anette Mikes

This case motivates a debate on the role of staff functions, such as risk management: what does it mean for them to be independent, and at the same time, to partner the business lines? The case describes the risk assessment process in the corporate banking arm of... View Details

Keywords: Decision Choices and Conditions; Judgments; Credit; Banks and Banking; Governance Controls; Risk Management; Mathematical Methods

August 2023 (Revised December 2023)
Case

Automating Morality: Ethics for Intelligent Machines

By: Joseph L. Badaracco Jr. and Tom Quinn

As autonomy became a more significant part of modern life – most notably in autonomous vehicles (AVs), such as Teslas – ethical debates about whether and how to impart ethics to machines heated up. Utilitarians pointed out that autonomous vehicles crashed much less... View Details

Keywords: Cost vs Benefits; Judgments; Fairness; Moral Sensibility; Values and Beliefs; Cross-Cultural and Cross-Border Issues; Disruptive Innovation; Technology Adoption; Risk and Uncertainty; Cognition and Thinking; Technological Innovation; Auto Industry; Technology Industry; Africa; Asia; Europe; North and Central America; Oceania; South America

20 Feb 2008
First Look

First Look: February 20, 2008

determine how to address this new competitor. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=707431 PublicationsJudgment in Managerial Decision Making Authors:Max Bazerman and D. Moore Publication:7th... View Details

Keywords: Martha Lagace

March 1997 (Revised November 2013)
Case

Purity Steel Corporation, 2012

By: Robert L. Simons and Antonio Davila

Managers introduce a new performance evaluation system based on sales growth and return-on-investment (ROI). A branch manager wonders whether his new warehouse should be leased to mitigate the impact on ROI. Formulas and performance calculations are provided. A... View Details

Keywords: Investment Return; Judgments; Motivation and Incentives; Performance Efficiency; Compensation and Benefits; Salesforce Management; Performance Consistency; Performance Productivity; Steel Industry

January 2021
Case

Aster DM Healthcare: Budgeting for a Crisis

By: V.G. Narayanan and Amy Klopfenstein

In April 2020, Alisha Moopen, Deputy Managing Director of Aster DM Healthcare, a network of clinics, hospitals, and pharmacies in the Middle East and India, must create her company’s budget for the 2021 fiscal year in light of the onset of Covid-19. The pandemic had... View Details

Keywords: Decision Making; Decisions; Forecasting and Prediction; Judgments; Decision Choices and Conditions; Cost vs Benefits; Budgets and Budgeting; Health Pandemics; Health Industry; Asia; India; United Arab Emirates; Dubai

10 AM – 11 AM EDT, 26 Sep 2017
Webinars: Trending@HBS

Resilience in the Face of Risk

The definition of risk agility hearkens the survival and risk-taking instincts of the entrepreneur while establishing an organizational imperative of collective survival and organizational resilience. Amid this uncertainty, remaining passively on the sidelines of the... View Details

03 Sep 2014
What Do You Think?

Who Should Choose Your Boss?

the world choosing a leader for an organization is a primary responsibility of a board of directors. But others tempered that judgment with a variety of cautions. Richard Belloff made the base case by saying "The Board should choose... View Details

Keywords: by James Heskett; Food & Beverage

08 Nov 2017
Research & Ideas

Handgun Waiting Periods Prevent Hundreds of Homicides Each Year

the visceral state passes, and they make different judgments and decisions.” Source: Deepak Malhotra, Michael Luca, and Christopher Poliquin To... View Details

Keywords: by Dina Gerdeman

January 2021 (Revised March 2021)
Supplement

Juno (C): Leveraging Student Power

By: Joshua Schwartzstein, Kathleen L. McGinn and Amy Klopfenstein

In May 2020, Juno co-founders Chris Abkarians and Nikhil Agarwal decided to hold the annual auction for their student loan assistance startup. Five lenders submitted bids, and the co-founders ultimately opted to select Eager Bank as their partner for the 2020-2021... View Details

12:30 PM – 2:30 PM EDT, 30 Apr 2019
HBS Online

HBS Online Scaling Ventures

Scaling Ventures is for startup founders and senior leaders who have achieved product-market fit and now need to successfully guide their company through cycles of rapid growth and organizational change. Program Dates: April 30, 2019 - June 18, 2019 (Every Tuesday from... View Details

22 Sep 2015
Blog Post

Reflecting on 24 Years at Harvard

Each day we challenge each other’s' thinking, and over the course of a semester and over the course of two years we try to develop judgment --- in my opinion the scarcest but... View Details

11 Mar 2008
First Look

First Look: March 11, 2008

firm's balanced scorecard to provide useful information for detecting problems in its strategy. Download the paper: http://www.hbs.edu/research/pdf/08-081.pdf No Harm, No Foul: The Outcome Bias in Ethical Judgments Authors:Francesca Gino,... View Details

Keywords: Martha Lagace

November 2018
Article

Worthy of Swift Trust? How Brief Interpersonal Contact Affects Trust Accuracy

By: Oliver Schilke and Laura Huang

Organizational scholars have long underscored the positive consequences of trust, yet trust can also have dysfunctional effects if it is not placed wisely. Though much research has examined conditions that increase individuals’ tendencies to trust others, we know very... View Details

Keywords: Trust; Interpersonal Communication; Judgments; Perspective