Publications

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

27 Feb 2024
Research & Ideas

Why Companies Should Share Their DEI Data (Even When It’s Unflattering)

and a company’s decision to participate and the approach the company used to present employee demographic data. The researchers found that participants rated the company most... View Details

Keywords: by Shalene Gupta

16 Apr 2024
News

Netflix Enters Its Dan Lin (MBA 1999) Era

they were growing up just like Indiana Jones is my favorite movie or Star Wars was my favorite movie.” The Hollywood Reporter article notes that Lin will likely advance Netflix’s “fewer, bigger, better” approach View Details

November 2011 (Revised June 2012)
Case

The Big 3 Roar Back

By: William W. George

The "Big 3"—Ford Motor Company, General Motors, and Chrysler—were all headquartered in Detroit, Michigan. Born between 1903 and 1928, they dominated the automobile industry in the U.S. for decades until they became complacent. In the 1970s they started losing share to... View Details

Keywords: Production; Labor Unions; Labor and Management Relations; Industry Clusters; Competitive Strategy; Auto Industry; Manufacturing Industry; Michigan

June 2013 (Revised March 2014)
Case

Inditex: 2000

By: John R. Wells and Galen Danskin

In 2000, Inditex was one of the largest specialty apparel retailers in the world, with $2.4 billion in sales from 1,080 stores across 33 countries. Zara, Inditex's main brand, produced popular designer items at a fraction of design-house prices and could push an item... View Details

Keywords: Fashion; Fashion Industry; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry

14 Feb 2022
Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

learning, pivoting all along the way. Though it won’t be easy, even perfectionist Type-A personalities must open their minds to a more experimental approach. Those who rely on traditional strategic thinking—an View Details

Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology

13 Feb 2018
First Look

New Research and Ideas, February 13, 2018

passionately for a global-historical approach to political ideas. To better understand the development of liberalism, he looked not only to the... View Details

Keywords: Sean Silverthorne

17 Jan 2011
Research & Ideas

Being the Boss

trustworthy rather than the nonverbal cues that are not available. Whereas, you might tell someone down the hall that you'll get something to him by 5 o'clock next Thursday, but when the deadline approaches... View Details

Keywords: by Carmen Nobel

14 May 2013
First Look

First Look: May 14

approaches to analyzing measurement of digitization. This agenda overlaps with many related open questions in organizational and strategy research. Publisher's link:... View Details

Keywords: Sean Silverthorne

October 2009 (Revised July 2012)
Case

Emotiv Systems Inc.: It's the Thoughts that Count

By: Elie Ofek, Jason Riis and Paul Hamilton

Emotiv is getting ready to launch its innovative brain-computer interfacing (BCI) technology. The company has developed a special headset, called EPOC, and highly sophisticated software that can translate a person's emotions, cognitive thoughts, and facial expressions... View Details

Keywords: Technology Adoption; Sales; Technological Innovation; Demand and Consumers; Marketing Strategy; Partners and Partnerships; Entrepreneurship; Forecasting and Prediction; Product Launch; Business Startups; Technology Industry

03 Oct 2005
Research & Ideas

The Truck Driver Who Reinvented Shipping

Malcolm P. McLean, a truck driver, fundamentally transformed the centuries-old shipping industry, an industry that had long decided that it had no incentive to change. By developing the first safe, reliable, and cost effective View Details

Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace

23 Jul 2009
Working Paper Summaries

Informed and Interconnected: A Manifesto for Smarter Cities

Keywords: by Rosabeth Moss Kanter & Stanley S. Litow; Technology

July 2012 (Revised August 2012)
Case

Global Knowledge Management at Danone (A) (Abridged)

By: Amy C. Edmondson and David Lane

This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details

Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France