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  • All HBS Web  (2,236)
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    • News  (514)
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  • January 2021 (Revised April 2022)
  • Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details
Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota
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George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
  • 01 Mar 2012
  • News

Model Teamwork

commitment of two motivated veteran volunteers. Longtime class leader (and former HBS Fund Chair) Mike Johnston was joined by new cochair Bill Spears last summer. Invested in the future of the MBA Program, the two leaders and their team... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 09 Oct 2019
  • Research & Ideas

For Better Ideas, Bring the Right People to the Brainstorm

moment that launches a powerful idea or brilliant product. Managers can use these insights to form teams that create better ideas. “Much of innovation is premised on the idea that you should talk to other... View Details
Keywords: by Michael Blanding
  • 19 Sep 2012
  • Research & Ideas

Book Excerpt: “The Architecture of Innovation”

The key to managing innovation starts, and probably ends, with incentives. In his new book, The Architecture of Innovation: The Economics of Creative Organizations, Harvard Business School Professor Josh Lerner puts it this way:... View Details
Keywords: by Josh Lerner; Financial Services
  • 01 Mar 2012
  • News

Balanced Scorecard and Beer Game Go High-Tech

Investing in HBS Great Expectations Model Teamwork Donor Spotlight FIELD 2: Global Intelligence FAQ For one day last November, it was every hand on deck and every eye on screen inside the war room set up by HBS’s Educational Technology Group. The View Details
Keywords: Professor V.G. Narayanan; Colleges, Universities, and Professional Schools; Educational Services
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

operational innovation to manage the tradeoff between cost and quality. It's an issue you find in every business, whether you're a chef or an executive at Mercedes or BMW or Apple." In November, Oldani visited Pisano's second-year... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 27 Sep 2017
  • Research & Ideas

What Happens When Ordinary People Get Creative?

Teresa Amabile argues that average folks deserve careful investigation, especially in the age of user innovation and crowdsourced problem-solving, when big ideas routinely come from the masses. The article appears in a forthcoming issue... View Details
Keywords: by Carmen Nobel
  • 01 Dec 2017
  • News

Research Brief: Better Brainstorming

Assistant Professor Rembrand Koning (photo by Russ Campbell) Assistant Professor Rembrand Koning (photo by Russ Campbell) Innovative ideas often come from brainstorming with peers—but does who you brainstorm with matter? Yes, say... View Details
Keywords: Jennifer Myers
  • 23 Oct 2019
  • News

Future Tech Leaders Dive into New Program

a team project in the new MS/MBA: Engineering Sciences Program, offered jointly by HBS and the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS). With just three days to complete a prototype, Batt’s View Details
Keywords: University Collaborations; MS/MBA
  • 01 Dec 2011
  • News

Welcome to the Future

creativity in mind. These spaces are designed to enable and facilitate HBS’s new required FIELD course, which focuses on intensive small-group exercises and team dynamics, activity not well-suited for Aldrich-style amphitheater... View Details
Keywords: Garry Emmons; Construction of Buildings; Construction
  • 06 Oct 2003
  • What Do You Think?

Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?

spending your time on disruptive innovations!" M. P. Singh, a manager in the public sector, suggests, "Expecting corporate culture to tolerate or encourage radical change or innovation is like expecting a country to encourage... View Details
Keywords: by James Heskett
  • 13 Jun 2005
  • Research & Ideas

From Turf Wars to Learning Curves: How Hospitals Adopt New Technology

influential…, PTCA has been used less frequently than in hospitals with less influential surgeons." And even if PTCA and other innovations make it past initial gatekeepers, it's a long road to adoption because of learning curves... View Details
Keywords: by Sara Grant; Health
  • 01 Mar 2012
  • News

Making Finance Personal

Cook Main article: Where Innovation Rules Necessity may be the mother of invention, but as Scott Cook (MBA 1976) can attest, an unhappy spouse can be a powerful prompter of innovation. Spurred by the complaints of his wife, Signe Ostby... View Details
Keywords: Garry Emmons; Management of Companies and Enterprises; Management; Computer Systems Design and Related Services; Professional Services
  • 04 Mar 2013
  • Lessons from the Classroom

Lessons from Running GM’s OnStar

famous." After graduation, Huber didn't expect their career paths to cross again. But several years later, Christensen would realize that the OnStar story was a great example of navigating innovation within a large company. A... View Details
Keywords: by Carmen Nobel; Auto
  • 01 Dec 2018
  • News

Ready, Set, Launch

at stake, such as honing the core concept and attracting a founding team, investors, press, and industry supporters. If you’re not really, really, really into your idea, no one else will be either.” —Eric Grosse (MBA 1995), serial entrepreneur, CEO and Co-Founder,... View Details
  • 01 Dec 2011
  • News

Reimagining the MBA

knowledge into action and, at the same time, be aware of their own character and values. In short, the School’s vision for 21st-century leadership requires a commitment to three dimensions of learning: knowing, doing, and being (see sidebar next page). View Details
Keywords: Roger Thompson; FIELD program; Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2003
  • Research & Ideas

Sometimes Success Begins at Failure

discovered these negative results, some firms might have thrown in the towel and moved on to other projects. But Pfizer's scientists picked up on—and decided to pursue—what they thought might be an interesting side effect. That side effect led the process of View Details
Keywords: by Henry Chesbrough; Health; Pharmaceutical
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

shows. Innovation: A select number of companies shift to a more advanced innovative stage by integrating sustainability into the core of the business in ways that transform the company. Strategies tend to be driven by the market with an... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 19 May 2016
  • Research Event

Crowdsourcing, Patent Trolls, and Other Research Insights Highlighted at Harvard Business School Symposium

No matter how many brilliant thinkers a company may employ in-house, sometimes the most innovative solution to a problem can be found from seeking answers outside–from the crowd. “Crowds appear to reliably produce cheaper, faster, and... View Details
Keywords: by Dina Gerdeman & Carmen Nobel
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