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  • 13 Dec 2004
  • Research & Ideas

How Leaders Create Winning Streaks

strokes" to quickly mobilize the organization, with initiating a "long march" that changes systems and habits. Leaders must start by building credibility and confidence in the organization through small wins. This can occur... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
  • 22 Nov 2016
  • First Look

November 22, 2016

information in hand, managers can redesign organizational processes or change standards—even the strategy—to take advantage of changes in competitive markets and internal operations. Like all management control View Details
Keywords: Sean Silverthorne
  • September 17, 2021
  • Article

AI Can Help Address Inequity—If Companies Earn Users' Trust

By: Shunyuan Zhang, Kannan Srinivasan, Param Singh and Nitin Mehta
While companies may spend a lot of time testing models before launch, many spend too little time considering how they will work in the wild. In particular, they fail to fully consider how rates of adoption can warp developers’ intent. For instance, Airbnb launched a... View Details
Keywords: Artificial Intelligence; Algorithmic Bias; Technological Innovation; Perception; Diversity; Equality and Inequality; Trust; AI and Machine Learning
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  • Article

Economic Impacts of Immigration: A Survey

By: Sari Pekkala Kerr and William R. Kerr
This paper surveys recent empirical studies on the economic impacts of immigration. The survey first examines the magnitude of immigration as an economic phenomenon in various host countries. The second part deals with the assimilation of immigrant workers into... View Details
Keywords: Surveys; Corporate Social Responsibility and Impact; Immigration; Economic Systems; Human Capital; Economic Slowdown and Stagnation; Fluctuation; Situation or Environment; Labor and Management Relations; United States; Europe
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  • 21 Nov 2006
  • First Look

First Look: November 21, 2006

previous work that beliefs are also correlated with several features of the economic system (taxation, social insurance, etc.). Our objective is to study the joint determination of these three features (beliefs, punitiveness and economic... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

  Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details
Keywords: Martha Lagace
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

reporting is simply common sense, says Ramanna. After all, for the past 30 years accounting scholars have put a lot of effort into building a rigorous set of frameworks and hypotheses to explain and predict financial reporting practice. They've worked to increase the... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 09 Sep 2009
  • First Look

First Look: September 9

Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage problem solving and prevent subsequent failures. Our study is among the first to develop and... View Details
Keywords: Martha Lagace
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

Increased financial disclosure standards on such issues as executive compensation should provide more useful information for investors, policy makers, and regulators. But do the companies themselves benefit? What researchers are now... View Details
Keywords: by Ann Cullen; Financial Services
  • 20 Aug 2014
  • Research & Ideas

Dragging Patent Trolls Into the Light

future. A Lucrative Business Patent trolling can be a lucrative undertaking because of the ambiguous nature of intellectual property. "A patent troll is a firm that sues opportunistically in hopes that an imperfect legal system will... View Details
Keywords: by Michael Blanding; Legal Services
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

Aalborg University, 2007 Abstract This paper explores the linkages between information systems and accountability in nongovernmental and nonprofit organizations (NGOs). The View Details
Keywords: Martha Lagace
  • 15 Jun 2020
  • Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

If one thing has been made clear by the COVID-19 pandemic, it is this: The health care system in the United States (and most other nations) is not set up to respond to a large-scale medical emergency that affects tens of thousands of... View Details
Keywords: by Rachel Layne; Health
  • 07 Mar 2000
  • Research & Ideas

Putting Health Care Consumers in the Driver’s Seat

of information among doctors, hospitals, patients, and providers; standardization of that information; evaluation of adjustments for the severity of illness of the patient; changes in the tax system to avoid... View Details
Keywords: by Staff; Health
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

to divert search for an information intermediary who enables buyers (consumers) to search affiliated sellers (stores). We identify two original motives for diverting search (i.e., inducing consumers to search more than they would like):... View Details
Keywords: Sean Silverthorne
  • 11 Feb 2008
  • Research & Ideas

Does Democracy Need a Marketing Manager?

campaign tactics they drop out. There are structural reasons why we have arrived at this state of affairs, including "winner-takes-all" elections, a two-party system that offers limited choice, and the View Details
Keywords: by Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

will correspond to the technical patterns of dependency in the system under development. Thus the hypothesis predicts that developers with few or no organizational linkages will design independent system... View Details
Keywords: Martha Lagace
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

communication exchanges, are not going to happen unless managers better integrate common standards. McAfee studied IBM's B2B midrange ordering system and interviewed key players to find out what worked and what didn't. Using his case... View Details
Keywords: by Sara Grant
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

Deaconess Medical Center Harvard Business School Case 607-150 Describes the history of clinical computing at Boston's Beth Israel Hospital and the development, since the 1996 merger to form the Beth Israel Deaconess Medical Center, of an View Details
Keywords: Martha Lagace
  • 07 Jan 2002
  • What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

Summing Up September 11 was no "tipping point" for acceleration in the loss of privacy. That's the conclusion to be drawn from responses to this month's column. Rather the loss of privacy is a natural product of the information... View Details
Keywords: by James Heskett
  • 06 Mar 2013
  • What Do You Think?

Who Should Manage Our Work Time?

CRM and voicemail systems Technology can scale human efficiency, but only up to a point." Ganesh Ramakrishnan added, "The technologies to communicate, collaborate and access infinite information... View Details
Keywords: by James Heskett

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