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  • September 2017 (Revised July 2018)
  • Case

CyberArk: Protecting the Keys to the IT Kingdom

By: Raffaella Sadun, David Yoffie and Margot Eiran
CyberArk was the recognized leader in the Privileged Account Management (PAM) space, a cybersecurity subsegment it had essentially created to secure organizations’ IT systems and sensitive data. Over 17 years, the Israeli company had grown to a market capitalization of... View Details
Keywords: Strategy; Growth and Development Strategy; Organizational Culture; Competitive Advantage; Information Technology; Cybersecurity; Information Technology Industry; Israel; United States
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  • June 2014 (Revised January 2017)
  • Supplement

YAAS's Service Center (B)

By: Brian Hall and Sara del Nido
This case is about a compensation change at an automotive service company in the Middle East. The case allows investigation and analysis of many issues related to compensation design and human resource management, and even change management. The focus of the case is... View Details
Keywords: Compensation; Emotions; Values; Human Resources; Labor; Negotiation; Organizations; Social Psychology; Value Creation; Motivation and Incentives; Auto Industry; Service Industry; Kuwait; Middle East
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  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

from his spirited partner Sam, Finn continues pursuing his dream of being recognized as an elite athlete through unrelenting challenges on and off the water. Smooth Scaling: 20 Rituals to Build a Friction-Free Organization By Rob Bier... View Details
Keywords: Information; Information
  • 02 Jul 2019
  • News

WeWork: the ‘hypothetical’ company at the heart of the property market

  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some View Details
Keywords: by Carmen Nobel; Health
  • 04 Mar 2024
  • Research & Ideas

Want to Make Diversity Stick? Break the Cycle of Sameness

leadership roles: Focus on smaller, short-term goals. While many organizations are working to change people’s attitudes in the long term, for example, by conducting diversity training to inform broad hiring... View Details
Keywords: by Michael Blanding
  • January 1995 (Revised June 1995)
  • Case

Cybertech Project (A), The

Describes the development and exploitation of a radical new computer-integrated technology in the largely manual meat-processing industry. The technology has been developed by the meat industry's research organization over a period of 15 years and is now ready for... View Details
Keywords: Production; Animal-Based Agribusiness; Information Technology; Product Marketing; Information Technology Industry; Information Technology Industry; Information Technology Industry
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  • 04 Apr 2023
  • What Do You Think?

How Does Remote Work Affect Innovation?

OK, so they could just as easily have seen a post from Larry Page online if they had still been working after 5 p.m. on a Friday afternoon. Working from their homes and seeing a post that simulated the bulletin board at the office, would five of them have View Details
Keywords: by James Heskett
  • 10 Sep 2018
  • News

Why big companies squander good ideas

  • October 1995 (Revised March 1996)
  • Case

Booz.Allen & Hamilton: Vision 2000

In 1993, Booz.Allen & Hamilton forsook its previous, highly local organizational structure. It was motivated by a desire to serve multinational clients more effectively and to provide greater value to clients with more localized business by collecting best practices... View Details
Keywords: Organizational Change and Adaptation; Service Operations; Service Delivery; Organizational Structure; Global Strategy; Service Industry
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  • July 2021
  • Article

Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

By: Goran Calic and Maryam Ghasemaghaei
Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details
Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation
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  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

change management by changing the management “There is enormous value to changing out management because it unleashes frozen organizations and brings a change of perspective,” Fubini says. “And frankly, the broader body of the View Details
Keywords: by Michael Blanding
  • 29 Jul 2002
  • Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

need to keep creative thinking in their organizations even as time pressures increase. Silverthorne: What was the genesis of the project? What fascinated you about the question of time pressure and creativity? Amabile: Over the course of... View Details
Keywords: by Sean Silverthorne; Education; Fine Arts
  • 08 Dec 2023
  • News

New Leadership Role and Structure

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: New Leadership Role and Structure We are delighted to announce that effective January 1, 2024, Jana Kierstead will become Executive Director, MBA and... View Details
  • 2023
  • Book

Precarious Ties: Business and the State in Authoritarian Asia

By: Meg Rithmire
Developing Asia has been the site of some of the last century's fastest growing economies as well as some of the world's most durable authoritarian regimes. Many accounts of rapid growth alongside monopolies on political power have focused on crony relationships... View Details
Keywords: Business and Government Relations; Developing Countries and Economies; Economic Systems; Crime and Corruption; China; Indonesia; Malaysia
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    Angela Q. Crispi

    Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details

    • Web

    Europe - Global

    brand mymuesli faced a flood of customer questions. The breakfast cereal startup enabled users to order personalized muesli on its website by choosing from 75 organic ingredients for a total of 566 quadrillion potential muesli... View Details
    • February 2007
    • Case

    IBM Culture in Its Architecture

    By: A. Eugene Kohn and Kerry Herman
    In 1992, Lou Gerstner was the CEO of IBM during a period where the firm was losing money and a turnaround was desperately needed. In a bold decision, Gerstner chose to build a new headquarters in Armonk, NY that had strict limits on expandability. His idea was to use... View Details
    Keywords: Design; Leadership; Job Design and Levels; Organizational Structure; Buildings and Facilities; Business Headquarters; Decisions; Organizational Culture; Corporate Strategy; Expansion; Information Technology Industry; New York (state, US)
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    • Web

    Becoming a Board Member - Alumni

    needed and then create a list of organizations and their directors. After that, you'll be ready to: Get the word out - inform your network of your interest in joining a board Leverage family/friend... View Details
    • Web

    Topics - HBS Working Knowledge

    Horizontal Integration (1) Housing (4) Human Capital (27) Human Needs (14) Human Resources (292) Identity (6) Immigration (37) Income (7) Independent Innovation and Invention (5) Industry Clusters (8) Industry Growth (3) Inflation and Deflation (9) View Details