Publications

November 2001 (Revised January 2002)
Case

Monster.com: Success Beyond the Bubble

In 2001, Monster.com was an Internet site that, among other things, connected individuals seeking jobs with organizations wanting to hire. Its substitutes included help wanted classified advertising in newspapers. Monster was one of the few Internet companies that had... View Details

Keywords: Internet and the Web; Business Growth and Maturation; Service Operations; Service Delivery; Price Bubble; Growth and Development Strategy; Employment Industry

02 Jul 2019
News

WeWork: the ‘hypothetical’ company at the heart of the property market

08 Dec 2023
News

New Leadership Role and Structure

MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: New Leadership Role and Structure We are delighted to announce that effective January 1, 2024, Jana Kierstead will become Executive Director, MBA and... View Details

12 Apr 2017
Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

Source: rawpixel Many jobs involve completing a series of sequential, independent, prearranged tasks. Physicians see patients; teachers grade papers; insurance agents process stacks of claims. In the interest of productivity, some View Details

Keywords: by Carmen Nobel; Health

29 Jul 2002
Research & Ideas

Time Pressure and Creativity: Why Time is Not on Your Side

need to keep creative thinking in their organizations even as time pressures increase. Silverthorne: What was the genesis of the project? What fascinated you about the question of time pressure and creativity? Amabile: Over the course of... View Details

Keywords: by Sean Silverthorne; Education; Fine Arts

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic, which will appear in the journal Information and Organization. Perlow, Whillans, and HBS doctoral student Aurora Turek interviewed 51 knowledge... View Details

Keywords: by Kristen Senz

July 2021
Article

Big Data for Social Benefits: Innovation as a Mediator of the Relationship between Big Data and Corporate Social Performance

By: Goran Calic and Maryam Ghasemaghaei

Over the last decade, the use big data in firms has seen a rapid increase. Whilst scholars have begun to unpack the relationship between big data utilisation and financial performance, significant uncertainty exists about the ethical uses of this new asset. Whether... View Details

Keywords: Analytics and Data Science; AI and Machine Learning; Performance Improvement; Organizational Change and Adaptation

Read Now

10 Sep 2018
News

Why big companies squander good ideas

Web

Becoming a Board Member - Alumni

needed and then create a list of organizations and their directors. After that, you'll be ready to: Get the word out - inform your network of your interest in joining a board Leverage family/friend... View Details

07 Dec 2021
Op-Ed

Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge

can do and build additional capacity, the organization must create the space for the leader to gain clarity about conscious and unconscious beliefs they hold. An understanding of those beliefs and how they View Details

Keywords: by Hise Gibson and Shawnette Rochelle

October 1995 (Revised March 1996)
Case

Booz.Allen & Hamilton: Vision 2000

In 1993, Booz.Allen & Hamilton forsook its previous, highly local organizational structure. It was motivated by a desire to serve multinational clients more effectively and to provide greater value to clients with more localized business by collecting best practices... View Details

Keywords: Organizational Change and Adaptation; Service Operations; Service Delivery; Organizational Structure; Global Strategy; Service Industry

July 2000
Case

Dawn Riley at America True (C)

By: Linda A. Hill and Kristin Doughty

Dawn Riley and America True are based in Auckland, New Zealand, where racing will begin in six weeks. The senior management team will be meeting in August 1999 to decide whether or not to make changes to Tag, the practice boat that they are using as a testing platform.... View Details

Keywords: Management Style; Leadership; Behavior; Groups and Teams; Organizational Culture; Problems and Challenges; Sports; Gender; Management Teams; New Zealand

12 May 2021
Book

The Hard Truth About Being a CEO

change management by changing the management “There is enormous value to changing out management because it unleashes frozen organizations and brings a change of perspective,” Fubini says. “And frankly, the broader body of the View Details

Keywords: by Michael Blanding

September 2007 (Revised February 2008)
Case

Partners in Health: The PACT Project

By: Richard M.J. Bohmer and Josh Friedman

Partners in Health is a Boston-based, not-for-profit that provides health care to people in some of the poorest regions of the world, including Haiti, Malawi, Rwanda, and Peru. In 1998, PIH established a program (PACT) in Boston to bring care to AIDS and TB patients... View Details

Keywords: Health Care and Treatment; Nonprofit Organizations; Non-Governmental Organizations; Developing Countries and Economies; Service Delivery; Health Industry

05 Feb 2013
First Look

First Look: Feb. 5

PublicationsIn Search of the Self at Work: Young Adults' Experiences of a Dual Identity Organization Authors:Anteby, Michel, and Amy Wrzesniewski Publication:Research in Sociology of Work Abstract Purpose: Multiple forces that shape the... View Details

Keywords: Sean Silverthorne

02 Feb 2023
Research & Ideas

Why We Still Need Twitter: How Social Media Holds Companies Accountable

their organizations. “Employees often feel safer to discuss problems in their organization on social media, oftentimes under the guise of anonymity. Managers should consider using this information to gain a... View Details

Keywords: by Kasandra Brabaw; Technology

05 Dec 2016
Research & Ideas

How To Deceive Others With Truthful Statements (It's Called 'Paltering,' And It's Risky)

Administration in the Negotiation, Organizations & Markets Unit at Harvard Business School. “People seem to be using this strategy because in their minds, they’re telling the truth, so they think they’re being honest. But the people... View Details

Keywords: by Dina Gerdeman

Profile

Mark Giragosian

attraction of HBS is its application of the case study method. “One of my weaknesses was that I did not always speak up as quickly as I should have in business settings. The case method strengthens my ability to analyze and interpret View Details

2013
Dictionary Entry

Technology and Innovation Management

By: Elizabeth J. Altman, Frank Nagle and Michael L. Tushman

The goal of this annotated bibliography on technology and innovation is to organize and present the most important literature relevant to a scholar seeking to understand and advance the field. It includes articles that are highly-cited and foundational pieces, as well... View Details

Keywords: Technology; Technological Change; Innovation Streams; Organizational Evolution; Executive Leadership; Organizational Architecture; Information Technology; Technological Innovation; Innovation and Management; Organizational Change and Adaptation; Leadership; Organizational Design