Human Behavior - Publications - Faculty & Research

12 May 2009
First Look

First Look: May 12, 2009

(Studies 3 and 4), we find that dishonest behavior increased moral disengagement and motivated forgetting of moral rules. Such changes did not occur in the case of honest behavior or consideration of the... View Details

Keywords: Martha Lagace

10 Apr 2019
HBS Case

How Entrepreneurs Can Turn Lead Into Gold

financial capital is important, generating human capital and social capital can be just as important, if not more so, and often gets short shrift. “We think there should be a ‘demo day’ for hiring employees or developing social... View Details

Keywords: by Michael Blanding; Financial Services

02 Jun 2014
Research & Ideas

Secrets to a Successful Social Media Strategy

some social media platforms soar while others fizzle, and how business can use them to generate profit. "I have always been fascinated that humans interact online when we can interact offline as we have for thousands of years," says... View Details

Keywords: by Carmen Nobel

05 Dec 2013
What Do You Think?

Is Walmart Defying Economic Gravity?

that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details

Keywords: by James Heskett; Retail

25 Jan 2022
Blog Post

Feeling Seen: What to Say When Your Employees Are Not OK

Behavior and Human Decision Processes. The benefits of talking it out Zlatev and colleagues conducted six studies involving a total of about 2,500 participants between 2018 and 2020. The results indicated... View Details

Keywords: All Industries

Web

2017 Symposium - Race, Gender & Equity

Herminia Ibarra Herminia Ibarra is the Cora Chaired Professor of Leadership and Learning and Professor of Organizational Behavior at INSEAD. Prior to joining INSEAD she served on the Harvard Business School faculty for thirteen years. She... View Details

22 Feb 2011
Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

global competition and cooperation; and altering the attitudes, values, motivations, aspirations, and fears of customers and employees. Perhaps most importantly, these changes have altered human societies, promising a coming decade of... View Details

Keywords: by Sean Silverthorne

June 2010 (Revised August 2010)
Case

State Grid: Corporate Social Responsibility

By: Christopher Marquis, Nancy Dai, Dongning Yang and Hong Wu

In October 2009, State Grid, the largest utility company in the world, and a pioneer and leader in CSR practices in China, was planning its 2009 CSR Report and long-term CSR implementation. Some of the specific challenges faced at the time include: How could the... View Details

Keywords: Corporate Social Responsibility and Impact; Management Systems; Business and Stakeholder Relations; Corporate Accountability; Behavior; Change Management; Global Range; Employees; Utilities Industry; China

Citation

Educators

January 2021
Case

Value-Based Insurance Design at Onex

By: Joshua Schwartzstein, Amitabh Chandra and Amram Migdal

The operating executives of Health and Benefits for Onex Partners, Megan Jackson Frye and Sam Camens, faced a challenge: Healthcare costs for employees of Onex’s portfolio companies were continuing to rise above the consumer price index, reflecting broader trends... View Details

Citation

Educators

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Impact Stories - Business & Environment

resilient, and consumer-centric through the application of data science and behavioral economics, optimizing the system assets and operations across the electric meter.” Natalie Deschamps MBA 2015 | A Fundamental Foundation "I ultimately... View Details

09 Nov 2020
News

Self-Compassion Will Make You a Better Leader

Keywords: authentic leadership

20 Aug 2015
News

Note to Amazon: Run More Tests on Workplace Practices

Keywords: Amazon; data testing; workplace environment; best practices

14 Aug 2007
First Look

First Look: August 14, 2007

Behavioral research suggests that human learning in some multi-agent systems can be predicted with surprisingly simple "foresight-free" models. The current note discusses the implications of this... View Details

Keywords: Martha Lagace

01 Dec 2022
News

December 2022 Alumni and Faculty Books and Podcasts

crooks, all fueled by greed, stupidity, and a keen desire to look the other way. And even when they were looking in the right direction, all of these people and entities saw nothing. Gina was the Penn and Teller of misdirection, acting with caring View Details

03 Apr 2012
First Look

First Look: April 3

inventive activity in the economy. Book: http://www.nber.org/books/lern11-1 Collaborating Across Cultures: Cultural Metacognition and Affect-Based Trust in Creative Collaboration Authors:Roy Y.J. Chua, Michael W. Morris, and Shira Mor Publication:Organizational View Details

Keywords: Carmen Nobel

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

Patent and Trademark Office (USPTO). Our findings illuminate the micro-foundations of innovation in firms by highlighting a trade-off between organizing patenting activity to maximize scope versus speed. Publisher's link:... View Details

Student-Faculty-Profile

Grant Donnelly & Michael Norton

all-too-rare students who want to get trained as social scientists, but in the pursuit of important problems. Grant: I feel extraordinarily fortunate to work with Mike. He once guessed that only 3% of human View Details

28 Feb 2005
Research & Ideas

How to Harness Auction Fever

Internet Auctions" currently in press in the journal Organizational Behavior and Human Decision Processes. Malhotra says the research carries lessons for business people who bid on everything from... View Details

Keywords: by Manda Salls; Web Services; Technology

01 Dec 2000
News

Core Values Keep Airline Flying High

human beings, but we have adapted to the Internet world." Growing slowly and deliberately has served Southwest well, the study concludes. And taking the extra time to re-cruit and train staff, to use technology carefully, to control costs... View Details

Keywords: Margie Kelley; Air Transportation; Transportation

29 Mar 2016
First Look

March 29, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=50648 2016 New York: Oxford University Press Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business By: Quelch, John A. Abstract—The public health footprint associated with corporate... View Details

Keywords: Sean Silverthorne

Publications