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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
intra-organizational partnerships, facilitating alignment and partnership with external constituents: customers, suppliers, and communities. The Balanced Scorecard: From Measurement To Management We introduced the Balanced Scorecard (BSC) in 1992.1 The BSC measures... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- February 2008
- Case
SPECIALISTERNE: Sense & Details
Three-quarters of Specialisterne's expert software testing staff are diagnosed with some form of Autistic Spectrum Disorder (ASD). Usually a handicap, ASD conveys talents especially suited to software testing and other highly repetitive tasks that require very high... View Details
Keywords: Business Model; For-Profit Firms; Health Disorders; Employees; Performance Evaluation; Quality; Software; Information Technology Industry
Austin, Robert D., Jonathan Wareham, and Javier Busquets. "SPECIALISTERNE: Sense & Details." Harvard Business School Case 608-109, February 2008.
- February 2012
- Article
Americans Do IT Better: US Multinationals and the Productivity Miracle
By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
US productivity growth accelerated after 1995 (unlike Europe's), particularly in sectors that intensively use information technologies (IT). Using two new micro panel datasets we show that US multinationals operating in Europe also experienced a "productivity miracle."... View Details
Keywords: IT Productivity; American IT Productivity; Information Technology; Performance Productivity; Multinational Firms and Management; Management Practices and Processes; United States; Europe
Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "Americans Do IT Better: US Multinationals and the Productivity Miracle." American Economic Review 102, no. 1 (February 2012): 167–201. (Slides; Summary; The Economist; Financial Times; New York Times.)
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
collaboration and cooperation over decentralized individualism. How can large firms like BP collaborate among units and divisions and still remain financially profitable? A: The approach at BP was developed precisely to improve the... View Details
Keywords: by Mallory Stark
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
the scholarship emanating from this research stream has grown substantially in quantity, quality, and breadth. Likewise, firms across the world have increasingly implemented broad and sophisticated non-market strategies. Within strategy... View Details
Keywords: Sean Silverthorne
- 10 Jan 2005
- Research & Ideas
Professors Introduce Valuation Software
elements of the firm's accounting if they believe that reported data do not capture the economic performance of the company. The model then provides standardized financial statements and financial ratios for the View Details
Keywords: by Sean Silverthorne
- April 2010
- Teaching Note
Global Talent Management at Novartis (TN)
By: Jordan I. Siegel
Teaching Note for 708486. View Details
- May 2013 (Revised March 2014)
- Case
Gap, Inc., 2012
By: John R. Wells and Galen Danskin
Between 2000 and 2012, Gap, Inc. (Gap) ceded its world leadership position in specialty fashion retailing to Inditex of Spain and H&M of Sweden. These two companies, each less than a quarter of Gap's size in 2000, were now setting the pace in the global mass fashion... View Details
Keywords: Strategic Change; Fashion; Multinational; Brands; Competition; Multinational Firms and Management; Performance Improvement; Strategy; Brands and Branding; Change Management; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
Wells, John R., and Galen Danskin. "Gap, Inc., 2012." Harvard Business School Case 713-511, May 2013. (Revised March 2014.)
- August 1994 (Revised May 2001)
- Case
ITT Automotive: Global Manufacturing Strategy (1994)
By: Gary P. Pisano and Sharon L. Rossi
ITT Automotive is in the process of developing a new-generation antilock brake system (ABS), designated the MK-20. The case focuses on the level of automation to be used in the production of this new system, and whether all plants should use the same process... View Details
Keywords: Information Technology; Innovation Strategy; Production; Product Development; Globalized Firms and Management; Performance Productivity; Manufacturing Industry; Auto Industry; Belgium; Germany; United States
Pisano, Gary P., and Sharon L. Rossi. "ITT Automotive: Global Manufacturing Strategy (1994)." Harvard Business School Case 695-002, August 1994. (Revised May 2001.)
- April 1996
- Case
Shanghai Volkswagen
Volkswagen and Shanghai Sedan, have developed a joint venture to build western-quality autos in China. Having developed a supplier network capable of delivering quality components, the company now faces a need to expand capacity (demanding rapid expansion of their... View Details
Keywords: Globalized Firms and Management; Management Practices and Processes; Joint Ventures; Operations; Performance Capacity; Manufacturing Industry; Auto Industry; Germany; China
Upton, David M., and Diane Long. "Shanghai Volkswagen." Harvard Business School Case 696-092, April 1996.
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
according to Chung and Narayandas. The paper follows a 2013 study in which Chung and colleagues developed a structural model to determine the ideal frequency of quotas. That study showed that quarterly bonuses would improve sales among weak View Details
Keywords: by Carmen Nobel
- 25 Feb 2002
- Research & Ideas
The Country Effect: Does Location Matter?
loyalty, tradition and internal maintenance, are the monkeys. Organizations frequently show aspects of different cultures, making for dragons. Competitive and entrepreneurial firms consistently perform... View Details
Keywords: by Sean Silverthorne
- 18 Jul 2016
- Research & Ideas
Is Greed Ruining Private Equity Firms?
performance doesn’t merit higher rewards. This creates a ripple effect, where other senior partners become resentful, disenchanted, and leave their jobs, causing instability that spooks potential investors and could lead to a firm’s... View Details
- 26 May 2015
- Research & Ideas
Corporate Field Researchers Share Tricks of the Trade
shot—even when their company offers free shots to employees on-site. A few years ago, a team of researchers tackled that problem with field research. At the symposium, one of the researchers, John Beshears, described study, in which more than 3,000 employees of a... View Details
Keywords: by Carmen Nobel
- April 1997
- Case
ABB Germany
By: Hugo Uyterhoeven
Describes Europe's most famous postwar multinational merger between Asea of Sweden and Brown Boveri of Switzerland. Gives background on both companies and focuses particularly on BBC's geographic organization, its corporate culture, and the relationship between its... View Details
Keywords: Mergers and Acquisitions; Multinational Firms and Management; Cross-Cultural and Cross-Border Issues; Goals and Objectives; Organizational Culture; Performance Improvement; Geographic Location; Rank and Position; Organizational Change and Adaptation; Sweden; Switzerland; Germany
Uyterhoeven, Hugo. "ABB Germany." Harvard Business School Case 397-096, April 1997.
- 21 Nov 2006
- First Look
First Look: November 21, 2006
buyout market: RLBOs performed strongly in the late 1980s, the mid-1990s, and the 2000s. Large RLBOs that are backed by private equity firms with more capital under management View Details
Keywords: Sean Silverthorne
- 23 Jul 2001
- Research & Ideas
Looking for CEOs in All the Wrong Places
"Three-Party Exchanges: The Case of Executive Search Firms and the CEO Search," he describes how the function of search firms in CEO recruiting differs from the role they View Details
- 14 Nov 2011
- Research & Ideas
Creating a Global Business Code
interest among multinational firms, including, Margolis observes, those that hesitated to participate in the initial survey. In focusing on the perceived differences between what a company should do and what it actually does do, this research has yielded a valuable... View Details
Keywords: by Carmen Nobel
- 12 Sep 2016
- Research & Ideas
What Brands Can Do to Monitor Factory Conditions of Suppliers
not, multinational brands have taken up the mantle of responsibility, establishing codes of conduct that their suppliers are—theoretically at least—obligated to adhere to. Often, the brands also monitor their suppliers’ performance with... View Details
Keywords: by Michael Blanding
- 02 Jan 2012
- Research & Ideas
Most Popular Articles of 2011
restraints it will face. Better CSR performance is the result of improved stakeholder engagement, which in turn reduces the likelihood of opportunistic behavior and pushes managers to adopt a long-form strategy. This introduces a more... View Details
Keywords: by Staff