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  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

concerning the accounting and payment for work and failure to provide healthcare. All of this raises a number of questions. In the cost-driven U.S. service economy, are benefits to workers being sacrificed in the name of lower-cost... View Details
Keywords: by James Heskett; Service
  • 05 Dec 2005
  • Research & Ideas

VCs Survey Post-Bubble Opportunities

Losing One final question put panelists on the spot: What are your failure stories? "We all have lots of those stories," said Reiss. The common thread running through his experience, he said, was being wrong about the market.... View Details
Keywords: by Julie Hanna; Financial Services
  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

Financial Economics, suggests that reputational bonding better explains the success and failure of cross-listings than legal bonding. This is largely due to the fact that the Securities and Exchange Commission, for a number of reasons,... View Details
Keywords: by Ann Cullen
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

middle is death." Failures will come, he said, and smart executives will learn from them. "All you can do as boss is ensure good performance," he said. "Remember, every person who claims to be an officer is there to... View Details
Keywords: by Carrie Levine
  • 22 Feb 2022
  • News

Q&A: The Post-Pandemic Path

In the early months of the COVID-19 pandemic in the United States, Robin Greenwood, the George Gund Professor of Finance and Banking and Anne and James F. Rothenberg Faculty Fellow, saw another catastrophe on the horizon: widespread business View Details
Keywords: April White
  • March 2004 (Revised June 2004)
  • Case

Blackout: August 14, 2003

By: Thomas R. Eisenmann and Ryland Matthew Willis
On August 14, 2003, an electricity blackout cascaded throughout the northeastern United States and Canada. Describes the structure, technology, and economics of the electric utility industry and how gradual deregulation beginning in the 1970s placed unprecedented, and... View Details
Keywords: Information Technology; Performance Improvement; Infrastructure; Energy Sources; Business and Government Relations; Networks; Emerging Markets; Failure; Economics; Utilities Industry; Canada; Northeastern United States
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  • Web

1.1.1 MBA Program Guidance on HBS Community Values | MBA

the learning model, understand the impact they had on community member(s), and consider how to address any effects that may have resulted from their actions or speech. As is true for all Community Values matters at HBS, failure to... View Details
  • 22 Jan 2025
  • Blog Post

Career Risks and Professional Growth: Finding a Fulfilling Career with Paige Arnof-Fenn (MBA 1991)

felt uncomfortable. The moments that seemed like failures at the time often turned out to be the most valuable. Each step, no matter how uncertain, brought me closer to finding my purpose. View Details
  • January 2006
  • Case

Jack Strang at SequenceLabs

By: Mukti Khaire, John J. Gabarro and Lynda M. Applegate
How can entrepreneur manage his firm if things go wrong despite having a great idea, a solid team, and financial backing? Jack Strang founded a biotech firm with his friend Peter Evans, to develop molecular pathway-based "cures" for metabolic disorders. The idea was... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Venture Capital; Factories, Labs, and Plants; Business Growth and Maturation; Failure; Biotechnology Industry
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  • 2008
  • Working Paper

Finding Missing Markets (and a disturbing epilogue): Evidence from an Export Crop Adoption and Marketing Intervention in Kenya

By: Nava Ashraf, Xavier Gine and Dean Karlan
In much of the developing world, many farmers grow crops for local or personal consumption despite export options which appear to be more profitable. Thus many conjecture that one or several markets are missing. We report here on a randomized controlled trial conducted... View Details
Keywords: Agribusiness; Developing Countries and Economies; Trade; Profit; Product Marketing; Standards; Failure; Risk and Uncertainty; Non-Governmental Organizations; Agriculture and Agribusiness Industry; Service Industry; Kenya; Europe
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  • 02 Jan 2013
  • What Do You Think?

Should We Rethink the Promise of Teams?

objectively (be) willing to learn continuously . Not be afraid to fail accept responsibility for failures as a team leader and accept credit for success as a team." Regarding the use of teams in the innovation process, Vimi Jain suggested... View Details
Keywords: by James Heskett
  • 02 May 2008
  • What Do You Think?

What is the Future of State Capitalism?

... for one reason: state administrators are less motivated." Mixed motives may get in the way of long-term financial performance. If this is the case, do we view the success or failure of state capitalism, even if the emphasis is on... View Details
Keywords: by Jim Heskett
  • 04 May 2007
  • What Do You Think?

How Do Managers Think?

development of an instructional program based on them. Perhaps most important, Groopman describes how and why doctors sometimes make tragic mistakes. These are mistakes that occur because of miscommunication (the failure to say "tell... View Details
Keywords: by Jim Heskett
  • Profile

Angela R. Hicks Bowman

failure transactions” Hicks understood that for customers, home improvement projects can feel like a crisis. When the hot water heater is leaking all over the floor, the home owner has to deal with it quickly but really doesn’t want... View Details
  • Web

How Risky Trading Desks Turned into Lucrative 'Toll Booths' for Banks | Working Knowledge

the industry after several high-profile bank failures roiled the economy. While banks’ trading fee revenue has surged under the rule, some critics have questioned its effectiveness. The research findings come as new government leaders and... View Details
  • 11 Oct 2022
  • News

Righting the Ship

we were at 93 percent execution of dollars as an enterprise,” says Stuckey. “Then, in 2002, it was 91 percent. In 2003, for whatever reason, we tanked by 36 percent.” Execution rates had a brief respite before settling around 60 percent, where they remained until... View Details
Keywords: Maureen Harmon
  • 01 Sep 2020
  • News

Building a Strong and Prosperous Society

institutions—and that this failure has put capitalism itself at risk. In this conversation, Henderson, the John and Natty McArthur University Professor, discusses the need for an honest, capable, and transparent government, and the role... View Details
  • 14 Mar 2016
  • Research & Ideas

The Surprising Connection between 1930s Weather and Today's Labor Unions

failure and interstate migration data from the US Census; and rainfall data from the National Climatic Data Center (now called the National Centers for Environmental Information). Overall, they found that migration rates in years with... View Details
Keywords: by Carmen Nobel
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

shared that she "learned the hard way" about the physical, social, and financial toll that a failure to deal with the 24/7 work mentality can trigger. As she put it, "What you ignore in your life is going to be the piece... View Details
Keywords: by James Heskett; Consulting
  • 05 May 2010
  • What Do You Think?

Is Denial Endemic to Management?

include a "powerful board" (Ravi Mistry), careful listening on the part of leadership (Dayvon McCarrell, C. J. Cullinane), transparency (Joanna), measurement of project failure rates (Steve Romero), surrounding oneself with... View Details
Keywords: by Jim Heskett