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      • October 1986 (Revised July 2010)
      • Case

      Karen Leary (A)

      By: Linda A. Hill
      Describes the evolution of the working relationship of Karen Leary, a new manager of a Merrill Lynch retail branch, and Ted Chung, a new financial consultant in the branch. Leary has some concerns about her working relationship with Chung and with his performance.... View Details
      Keywords: Management Style; Employee Relationship Management; Decision Choices and Conditions; Personal Development and Career; Performance Evaluation; Diversity; Financial Services Industry
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      Hill, Linda A. "Karen Leary (A)." Harvard Business School Case 487-020, October 1986. (Revised July 2010.)
      • 1986
      • Chapter

      Doing Well While Doing Good: Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple Constituency Approach

      By: R. M. Kanter
      Keywords: Nonprofit Organizations; Performance Evaluation; Performance Productivity
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      Kanter, R. M. "Doing Well While Doing Good: Dilemmas of Performance Measurement in Nonprofit Organizations and the Need for a Multiple Constituency Approach." In Handbook of Nonprofit Organizations, edited by W. Powell and P. DiMaggio. New Haven: Yale University Press, 1986.
      • October 1986 (Revised August 2015)
      • Case

      Advanced Medical Technology Corporation

      By: Thomas R. Piper and Steven Rogers
      A loan officer must decide whether to lend $8 million to a rapidly growing high technology company. The company has had a series of relationships with three other banks. Reports from loan officers at these banks are mixed and raise questions as to the ease with which a... View Details
      Keywords: Decision Making; Commercial Banking; Financing and Loans; Financial Condition; Technology Industry
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      Piper, Thomas R., and Steven Rogers. "Advanced Medical Technology Corporation." Harvard Business School Case 287-028, October 1986. (Revised August 2015.)
      • September 1986 (Revised August 1987)
      • Case

      Pressco, Inc.--1984

      By: William E. Fruhan Jr.
      A marketing representative of heavy industrial equipment needs to evaluate the net present value of his equipment from the perspective of the buyer under changing tax regulations. View Details
      Keywords: Machinery and Machining; Valuation; Product Positioning; Performance Evaluation; Taxation; Price; United States
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      Fruhan, William E., Jr. "Pressco, Inc.--1984." Harvard Business School Case 287-025, September 1986. (Revised August 1987.)
      • July 1986 (Revised July 1991)
      • Case

      Nippon-WTI Ltd.

      By: W. Carl Kester and Glynn Ferguson
      A Japanese joint venture between a U.S. parent and a Japanese parent has proposed that 100% of the U.S. parent's product be produced in Japan rather than the 40% currently being manufactured there. This would require the U.S. parent to give up a dollar profit earned on... View Details
      Keywords: Joint Ventures; Currency Exchange Rate; Profit; Product; Production; Strategy; Manufacturing Industry; Asia; Japan; United States
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      Kester, W. Carl, and Glynn Ferguson. "Nippon-WTI Ltd." Harvard Business School Case 287-006, July 1986. (Revised July 1991.)
      • May 1986 (Revised July 1995)
      • Case

      General Mills, Inc.: Yoplait Custard-Style Yogurt (A)

      By: John A. Quelch
      Yoplait's director of new product development is evaluating alternative line extensions including custard-style Yoplait. He must determine what additional research to recommend. Options include a mini-market test, a simulated test market and a fully-fledged test... View Details
      Keywords: Food; Product Development; Product Marketing; Food and Beverage Industry; United States
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      Quelch, John A. "General Mills, Inc.: Yoplait Custard-Style Yogurt (A)." Harvard Business School Case 586-087, May 1986. (Revised July 1995.)
      • 1986
      • Chapter

      Evaluating Foreign Investment

      By: L. T. Wells Jr. and Dennis J Encarnation
      Keywords: Foreign Direct Investment; Performance Evaluation
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      Wells, L. T., Jr., and Dennis J Encarnation. "Evaluating Foreign Investment." In Investing in Development: New Roles for Private Capital, edited by T. H. Moran, pp.61–86. Washington, D.C.: Transaction Books, 1986. (Also reprinted in Fariborz Ghador (ed.), Multinational Enterprise in Transition (Princeton, N.J: The Darwin Press, Inc., 1986), pp. 347-372.)
      • May 1985 (Revised November 1990)
      • Case

      Spinnaker Software Corp.

      By: Howard H. Stevenson
      Describes the problems faced by a company that has experienced remarkable growth, but growth which is below projections. The management must evaluate the company's position in the turbulent software industry. The two partners must then decide whether to cut back to... View Details
      Keywords: Decisions; Borrowing and Debt; Insolvency and Bankruptcy; Profit; Growth and Development; Growth and Development Strategy; Problems and Challenges; Software; Information Technology Industry
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      Stevenson, Howard H. "Spinnaker Software Corp." Harvard Business School Case 385-252, May 1985. (Revised November 1990.)
      • May 1985
      • Supplement

      Milford Industries (A1)

      By: Robert J. Dolan
      Presents the salesforce performance data of the Milford (A) case in a format suitable for spreadsheet analysis using a personal computer. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J. "Milford Industries (A1)." Harvard Business School Supplement 585-138, May 1985.
      • February 1985 (Revised January 2024)
      • Case

      Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment

      By: Regina E. Herzlinger, Joyce Lallman, Nancy Kane, Jefferson C. Grahling and James Wallace
      How can we evaluate if innovative health care ventures can do good—benefit society—and do well—become financially viable? This question is the topic of the first module in the Innovating In Health Care course book. This note and case series enables readers to conduct... View Details
      Keywords: For-Profit Firms; Business Model; Entrepreneurship; Health Care and Treatment; Strategy; Valuation; Health Industry; Retail Industry
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      Herzlinger, Regina E., Joyce Lallman, Nancy Kane, Jefferson C. Grahling, and James Wallace. "Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment." Harvard Business School Case 185-084, February 1985. (Revised January 2024.)
      • August 1984 (Revised October 1992)
      • Background Note

      Marketing Implementation

      By: John A. Quelch
      Describes a framework for evaluating marketing implementation problems and assesses the interfaces between marketing strategy and implementation. View Details
      Keywords: Marketing Strategy
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      Quelch, John A. "Marketing Implementation." Harvard Business School Background Note 585-024, August 1984. (Revised October 1992.)
      • spring/summer 1984
      • Article

      Children as Consumers: An Ethical Evaluation of Children's Television Advertising

      By: L. S. Paine
      Keywords: Customers; Ethics; Media; Advertising
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      Paine, L. S. "Children as Consumers: An Ethical Evaluation of Children's Television Advertising." Business & Professional Ethics Journal 3, nos. 3/4 (spring/summer 1984): 119–145. (Reprinted in Business Ethics, edited by Thomas White. New York: MacMillan Publishing Company, 1993; Revised as "Children as Consumers: The Ethics of Children's Television Advertising." In Ethics in Marketing, edited by J. Quelch and C. Smith, 672-686. Burr Ridge, Ill: Richard D. Irwin, 1993.)
      • May 1984 (Revised May 1989)
      • Case

      Cleveland Twist Drill (B)

      By: Richard G. Hamermesh
      Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current... View Details
      Keywords: History; Management Style; Leadership Style; Standards; Power and Influence
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      Hamermesh, Richard G. "Cleveland Twist Drill (B)." Harvard Business School Case 384-163, May 1984. (Revised May 1989.)
      • February 1984
      • Background Note

      Performance Appraisal

      By: Michael Beer
      Keywords: Performance Evaluation
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      Beer, Michael. "Performance Appraisal." Harvard Business School Background Note 484-029, February 1984.
      • August 1983 (Revised May 2007)
      • Case

      Milford Industries (A)

      By: Robert J. Dolan and Benson P. Shapiro
      The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
      • August 1983 (Revised June 1985)
      • Supplement

      Milford Industries (B)

      By: Robert J. Dolan and Benson P. Shapiro
      Supplements the (A) case. A rewritten version of part of an earlier series. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (B)." Harvard Business School Supplement 584-013, August 1983. (Revised June 1985.)
      • August 1983 (Revised June 1985)
      • Supplement

      Milford Industries (C)

      By: Robert J. Dolan and Benson P. Shapiro
      Supplements the (A) case. A rewritten version of part of an earlier series. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (C)." Harvard Business School Supplement 584-014, August 1983. (Revised June 1985.)
      • May 1983 (Revised May 2015)
      • Case

      The Carlton Polish Company

      By: William A. Sahlman
      Students are asked to determine the fair market value of Carlton Polish Co. and decide if Mr. Carlton should buy out his partner's half for $25 million. Carlton's alternative is to sell his half for $25 million. Students must also evaluate a financing plan. View Details
      Keywords: Value; Financing and Loans; Partners and Partnerships; Leveraged Buyouts; Fair Value Accounting
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      Sahlman, William A. "The Carlton Polish Company." Harvard Business School Case 283-008, May 1983. (Revised May 2015.)
      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • March 1983
      • Article

      Brilliant but Cruel: Perceptions of Negative Evaluators

      By: T. M. Amabile
      Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details
      Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence
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      Amabile, T. M. "Brilliant but Cruel: Perceptions of Negative Evaluators." Journal of Experimental Social Psychology 19 (March 1983): 146–156. (Reprinted in: E. Aronson (Ed.) (1984), Readings about the social animal (3rd. ed.). San Francisco: Freeman.)
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