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      • August 1984 (Revised October 1992)
      • Background Note

      Marketing Implementation

      By: John A. Quelch
      Describes a framework for evaluating marketing implementation problems and assesses the interfaces between marketing strategy and implementation. View Details
      Keywords: Marketing Strategy
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      Quelch, John A. "Marketing Implementation." Harvard Business School Background Note 585-024, August 1984. (Revised October 1992.)
      • spring/summer 1984
      • Article

      Children as Consumers: An Ethical Evaluation of Children's Television Advertising

      By: L. S. Paine
      Keywords: Customers; Ethics; Media; Advertising
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      Paine, L. S. "Children as Consumers: An Ethical Evaluation of Children's Television Advertising." Business & Professional Ethics Journal 3, nos. 3/4 (spring/summer 1984): 119–145. (Reprinted in Business Ethics, edited by Thomas White. New York: MacMillan Publishing Company, 1993; Revised as "Children as Consumers: The Ethics of Children's Television Advertising." In Ethics in Marketing, edited by J. Quelch and C. Smith, 672-686. Burr Ridge, Ill: Richard D. Irwin, 1993.)
      • May 1984 (Revised May 1989)
      • Case

      Cleveland Twist Drill (B)

      By: Richard G. Hamermesh
      Describes events at Cleveland Twist Drill between April 1982 and February 1983. Jim Bartlett's approach to the union and the implementation of the "move strategy" are described. Students are asked to evaluate these actions and to develop plans for dealing with current... View Details
      Keywords: History; Management Style; Leadership Style; Standards; Power and Influence
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      Hamermesh, Richard G. "Cleveland Twist Drill (B)." Harvard Business School Case 384-163, May 1984. (Revised May 1989.)
      • February 1984
      • Background Note

      Performance Appraisal

      By: Michael Beer
      Keywords: Performance Evaluation
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      Beer, Michael. "Performance Appraisal." Harvard Business School Background Note 484-029, February 1984.
      • August 1983 (Revised May 2007)
      • Case

      Milford Industries (A)

      By: Robert J. Dolan and Benson P. Shapiro
      The new district sales manager for a tool company must determine how to get his district "back on track." The case presents various qualitative and quantitative information on the salespeople. Teaching objectives include the specification of the tasks of a district... View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (A)." Harvard Business School Case 584-012, August 1983. (Revised May 2007.)
      • August 1983 (Revised June 1985)
      • Supplement

      Milford Industries (B)

      By: Robert J. Dolan and Benson P. Shapiro
      Supplements the (A) case. A rewritten version of part of an earlier series. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (B)." Harvard Business School Supplement 584-013, August 1983. (Revised June 1985.)
      • August 1983 (Revised June 1985)
      • Supplement

      Milford Industries (C)

      By: Robert J. Dolan and Benson P. Shapiro
      Supplements the (A) case. A rewritten version of part of an earlier series. View Details
      Keywords: Managerial Roles; Salesforce Management; Resignation and Termination; Performance Evaluation
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      Dolan, Robert J., and Benson P. Shapiro. "Milford Industries (C)." Harvard Business School Supplement 584-014, August 1983. (Revised June 1985.)
      • May 1983 (Revised May 2015)
      • Case

      The Carlton Polish Company

      By: William A. Sahlman
      Students are asked to determine the fair market value of Carlton Polish Co. and decide if Mr. Carlton should buy out his partner's half for $25 million. Carlton's alternative is to sell his half for $25 million. Students must also evaluate a financing plan. View Details
      Keywords: Value; Financing and Loans; Partners and Partnerships; Leveraged Buyouts; Fair Value Accounting
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      Sahlman, William A. "The Carlton Polish Company." Harvard Business School Case 283-008, May 1983. (Revised May 2015.)
      • March 1983 (Revised January 1984)
      • Case

      Merloni Group

      By: Christopher A. Bartlett
      The general manager of the recently-established French subsidiary of an Italian appliance company is in conflict with headquarters about unexpectedly poor financial performance. Headquarters management believes it should be able to exert more control over the... View Details
      Keywords: Business Subsidiaries; Trade; Organizational Structure; Performance Evaluation; Power and Influence; France; Italy
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      Bartlett, Christopher A. "Merloni Group." Harvard Business School Case 383-152, March 1983. (Revised January 1984.)
      • March 1983
      • Article

      Brilliant but Cruel: Perceptions of Negative Evaluators

      By: T. M. Amabile
      Using edited excerpts from actual negative and positive book reviews, this research examined the hypothesis that negative evaluators of intellectual products will be perceived as more intelligent than positive evaluators. The results strongly supported the hypothesis.... View Details
      Keywords: Social Psychology; Situation or Environment; Performance Evaluation; Perception; Status and Position; Attitudes; Prejudice and Bias; Power and Influence
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      Amabile, T. M. "Brilliant but Cruel: Perceptions of Negative Evaluators." Journal of Experimental Social Psychology 19 (March 1983): 146–156. (Reprinted in: E. Aronson (Ed.) (1984), Readings about the social animal (3rd. ed.). San Francisco: Freeman.)
      • February 1983 (Revised September 1990)
      • Teaching Note

      Air Products and Chemicals, Inc.: MIS Evaluation of End-User Systems, Teaching Note

      By: James I. Cash Jr.
      Keywords: Information Technology; Industrial Products Industry
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      Cash, James I., Jr. "Air Products and Chemicals, Inc.: MIS Evaluation of End-User Systems, Teaching Note." Harvard Business School Teaching Note 183-149, February 1983. (Revised September 1990.)
      • January 1983 (Revised September 1983)
      • Case

      E.T. Phone Home, Inc.: Forecasting Business Demand

      By: John F. Cady and Frank V. Cespedes
      Describes a process for forecasting market demand for an emerging technology--cellular radio. The student must critically evaluate the demand model and the market estimates, and modify them as appropriate in order to develop a marketing plan and budget. View Details
      Keywords: Budgets and Budgeting; Forecasting and Prediction; Marketing Strategy; Demand and Consumers; Business Processes; Technology
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      Cady, John F., and Frank V. Cespedes. "E.T. Phone Home, Inc.: Forecasting Business Demand." Harvard Business School Case 583-121, January 1983. (Revised September 1983.)
      • January 1982
      • Article

      A Negativity Bias in Interpersonal Evaluation

      By: T. M. Amabile and A. H. Glazebrook
      Two studies were conducted to demonstrate a bias toward negativity in evaluations of persons or their work in particular social circumstances. In Study 1, subjects evaluated materials written by peers. Those working under conditions that placed them in low status... View Details
      Keywords: Social Psychology; Status and Position; Prejudice and Bias; Performance Evaluation; Situation or Environment; Perception; Attitudes
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      Amabile, T. M., and A. H. Glazebrook. "A Negativity Bias in Interpersonal Evaluation." Journal of Experimental Social Psychology 18 (January 1982): 1–22.
      • November 1981
      • Case

      Assessing Managerial Talent at AT&T (A)

      By: Michael Beer
      Provides background on the assessment center used by AT&T to assess managerial potential for upper middle management. Contains assessment reports for two candidates. Raises questions about manpower training and development. Students may be asked which of the candidates... View Details
      Keywords: Managerial Roles; Performance Evaluation; Management Teams; Executive Education; Management Skills
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      Beer, Michael. "Assessing Managerial Talent at AT&T (A)." Harvard Business School Case 482-035, November 1981.
      • Article

      On Market Timing and Investment Performance Part II: Statistical Procedures for Evaluating Forecasting Skills

      By: Robert C. Merton and Roy D. Henriksson
      Keywords: Investment; Performance; Mathematical Methods; Forecasting and Prediction
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      Merton, Robert C., and Roy D. Henriksson. "On Market Timing and Investment Performance Part II: Statistical Procedures for Evaluating Forecasting Skills." Journal of Business 54, no. 4 (October 1981): 513–533.
      • July 1981 (Revised August 1982)
      • Background Note

      Financial Evaluation of Proposed Investments

      By: Robert H. Hayes
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      Hayes, Robert H. "Financial Evaluation of Proposed Investments." Harvard Business School Background Note 682-002, July 1981. (Revised August 1982.)
      • July 1981
      • Case

      Air Products and Chemicals, Inc.: MIS Evaluation of End-User Systems

      By: James I. Cash Jr.
      Keywords: Chemical Industry
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      Cash, James I., Jr. "Air Products and Chemicals, Inc.: MIS Evaluation of End-User Systems." Harvard Business School Case 182-005, July 1981.
      • May 1981 (Revised February 2000)
      • Case

      Reagan Plan, The

      By: George C. Lodge
      Contains President Reagan's address to Congress in February of 1981 in which he proposes $49 billion in budget cuts and tax reductions. Also contains David Stockman's "economic Dunkirk" memorandum of November 1980. Exhibits contain economic data. Purpose is to provide... View Details
      Keywords: Taxation; Economy; Government and Politics; Budgets and Budgeting; United States
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      Lodge, George C. "Reagan Plan, The." Harvard Business School Case 381-173, May 1981. (Revised February 2000.)
      • March 1981 (Revised October 1984)
      • Case

      Corning Glass Works: Indonesia

      By: Michael Y. Yoshino
      Evaluates the market opportunities and risks by Corning and International Finance Corporation in Indonesia. View Details
      Keywords: Globalized Markets and Industries; Risk and Uncertainty; Opportunities; Financial Services Industry; Indonesia
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      Yoshino, Michael Y. "Corning Glass Works: Indonesia." Harvard Business School Case 381-119, March 1981. (Revised October 1984.)
      • June 1980 (Revised September 1980)
      • Background Note

      Some Criteria for Evaluating Your Work on the Process Engineering Proposal

      By: Leonard A. Schlesinger
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      Schlesinger, Leonard A. "Some Criteria for Evaluating Your Work on the Process Engineering Proposal." Harvard Business School Background Note 480-079, June 1980. (Revised September 1980.)
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