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  • 25 Sep 2019
  • News

Not All Digital Platforms Make It To The Finish Line

  • 30 Mar 2016
  • Video

A Map for Economic Renewal Begins in Maine

    Willis M. Emmons

    WILLIAM (WILLIS) EMMONS is Senior Lecturer and Director of the C. Roland Christensen Center for Teaching and Learning at Harvard Business School, a position he has held since 2004.  As Director of the Christensen Center, Emmons oversees programs to... View Details

    Keywords: airline; infrastructure industry; pharmaceuticals; telecommunications; utilities
    • February 2007 (Revised March 2007)
    • Case

    Navigating Turbulent Waters: Glitnir Bank's Communication Challenge during a Macroeconomic Crisis

    By: Michael D. Kimbrough, Gregory S. Miller, Vincent Marie Dessain and Ane Damgaard Jensen
    Glitnir Bank is an Icelandic company following an aggressive growth strategy that relies heavily on foreign debt. Access to such debt is suddenly curtailed when there is a downturn in market sentiment regarding the Icelandic economy as a whole. Students will reflect on... View Details
    Keywords: International Finance; Banks and Banking; Macroeconomics; Communication Strategy; Banking Industry; Iceland
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    • 06 Mar 2019
    • News

    Reimagining Capitalism

    • Web

    Academic Units - Faculty & Research

    Academic Units Accounting and Management Business, Government and the International Economy Entrepreneurial Management Finance General Management Marketing Negotiation, Organizations & Markets Organizational Behavior Strategy Technology... View Details
    • 30 Mar 2016
    • Cold Call Podcast

    A Map for Economic Renewal Begins in Maine

    Keywords: Re: Karen Mills
    • 2011
    • Teaching Note

    Beyondsoft Co., Ltd. (A) (TN)

    By: F. Warren McFarlan, Donghong Li and Hong Zhang
    In the past two decades, along with China's rapidly growing economy and its integration into the world economic system, the Chinese software outsourcing industry has also risen from zero to being fairly significant in the world IT market. It is currently growing much... View Details
    Keywords: Business Models; Competition; Competitive Strategy; Computer Software; Emerging Markets; Outsourcing; Strategy; China; Applications and Software; China
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    • March 2006 (Revised May 2010)
    • Case

    Banco Hipotecario S.A.

    By: Daniel Baird Bergstresser, Arthur I Segel and Alexandra de Royere
    In 2003, the chairwoman and controlling shareholder of Argentina's leading residential mortgage lender are considering how to bring the bank's restructuring to a successful conclusion as the country's economy continues to suffer from the impact of the 2001-2002... View Details
    Keywords: Restructuring; Currency; Banks and Banking; Mortgages; Crisis Management; Competition; Argentina
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    • 2012
    • Book

    Uncommon Service: How to Win by Putting Customers at the Core of Your Business

    By: Frances Frei and Anne Morriss
    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
    Keywords: Customers; Business Ventures
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      Mihir A. Desai

      Mihir A. Desai is the Mizuho Financial Group Professor of Finance at Harvard Business School and a Professor of Law at Harvard Law School. He received his Ph.D. in political economy from Harvard... View Details

        James L. Heskett

        James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

        • April 2002 (Revised April 2003)
        • Case

        Malaysia: Capital and Control

        By: Rawi E. Abdelal and Laura Alfaro
        On September 1, 1998, the government of Malaysia imposed currency and capital controls in response to the financial crisis that had swept Asia. The controls sparked an enormous controversy in the world of international finance. Some celebrated the controls for... View Details
        Keywords: Capital Controls; Business and Government Relations; International Finance; Policy; Crisis Management; Balance and Stability; Globalized Economies and Regions; Malaysia
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        • 15 Oct 2013
        • News

        A Solution to Our 'Manufactured' Crisis

        • November 2022 (Revised December 2022)
        • Case

        Ava Labs: Navigating the Next Blockchain

        By: Marco Di Maggio and Wenyao Sha
        John Wu, President of Ava Labs, the primary developer of the Avalanche blockchain, and Emin Gün Sirer, the software company’s Founder and CEO, team up to develop a lending and borrowing protocol that would jumpstart the Decentralized finance (DeFi) economy on... View Details
        Keywords: Blockchain; Decentralized Finance; Alternative Assets; Financial Instruments; Assets; Decisions; Financing and Loans; Technology Industry; Financial Services Industry
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        • January 1993 (Revised September 1993)
        • Background Note

        Managing Information: The IT Architecture

        Information is a critical resource in the information economy and Information Technology (IT) enables information to be managed as a strategic resource. However, IT is extremely complex and fast-changing. As a result, the general manager cannot leave IT decisions... View Details
        Keywords: Strategy; Information Technology
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        • January 2012 (Revised April 2015)
        • Case

        India 2014: The Challenges of Governance

        By: Lakshmi Iyer and Richard H. K. Vietor
        In January 2012, the government of India faced significant challenges to achieving three key objectives of high growth, inclusive development, and improved governance. The economy was experiencing a growth slowdown, persistently high inflation, and infrastructure and... View Details
        Keywords: Governance; Government and Politics; Problems and Challenges; Economic Growth; India
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        • 04 Sep 2021
        • News

        Kiel Institute Honors Climate Economist Nicholas Stern and Young Academics

        • May 2007 (Revised April 2020)
        • Case

        Ernesto Tornquist: Making a Fortune on the Pampas

        By: Geoffrey Jones and Andrea Lluch
        Examines the career of Ernesto Tornquist, a cosmopolitan financier considered to be the most significant entrepreneur in Argentina at the end of the 19th century. Tornquist created a diversified business group, linked to the political elite, which integrated Argentina... View Details
        Keywords: Business History; Development Economics; Partners and Partnerships; Personal Development and Career; Entrepreneurship; Financing and Loans; Trade; Globalized Markets and Industries; Economy; Performance; Argentina
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        • November 2002 (Revised June 2003)
        • Case

        China's Rural Leap Forward

        By: Bruce R. Scott and Jamie Matthews
        Collectively owned township and village enterprises (TVEs) played a pivotal role in China's rapid growth during the 1980s and 1990s. Although they originated in the policies and institutions of the Maoist era, TVEs thrived only after Deng Xiaoping's economic reforms... View Details
        Keywords: Business and Government Relations; Public Sector; Public Ownership; Development Economics; Governing Rules, Regulations, and Reforms; Macroeconomics; Emerging Markets; China
        Related