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  • All HBS Web  (5,611)
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  • All HBS Web  (5,611)
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    • Research  (2,761)
    • Events  (22)
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    Hakeem I. Belo-Osagie

    Hakeem Belo-Osagie is an accomplished Nigerian professional and entrepreneur. He earned a degree in Political Philosophy and Economics from Oxford University as well as a law degree from Cambridge University and an MBA from Harvard Business School.

    He is the... View Details

    • May 2007 (Revised April 2020)
    • Case

    Ernesto Tornquist: Making a Fortune on the Pampas

    By: Geoffrey Jones and Andrea Lluch
    Examines the career of Ernesto Tornquist, a cosmopolitan financier considered to be the most significant entrepreneur in Argentina at the end of the 19th century. Tornquist created a diversified business group, linked to the political elite, which integrated Argentina... View Details
    Keywords: Business History; Development Economics; Partners and Partnerships; Personal Development and Career; Entrepreneurship; Financing and Loans; Trade; Globalized Markets and Industries; Economy; Performance; Argentina
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    Jones, Geoffrey, and Andrea Lluch. "Ernesto Tornquist: Making a Fortune on the Pampas." Harvard Business School Case 807-155, May 2007. (Revised April 2020.)
    • 2012
    • Book

    Uncommon Service: How to Win by Putting Customers at the Core of Your Business

    By: Frances Frei and Anne Morriss
    Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance—for as long as it takes to calm the customer down and fix whatever foul-up jeopardized the... View Details
    Keywords: Customers; Business Ventures
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    Frei, Frances, and Anne Morriss. Uncommon Service: How to Win by Putting Customers at the Core of Your Business. Cambridge: Harvard Business Review Press, 2012.
    • September 2010 (Revised April 2015)
    • Case

    Taj Hotels, Resorts and Palaces

    By: Rohit Deshpande and Mona Sinha
    The Taj Hotels, Palaces, and Resorts introduced a new brand architecture to counter lack of differentiation and confused positioning of its mixed bag of brands. After launching an economy and an upscale brand, it dithered over the launch of its upper upscale and luxury... View Details
    Keywords: Growth Management; Brands and Branding; Marketing Strategy; Product Positioning; Luxury; Accommodations Industry; India
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    Deshpande, Rohit, and Mona Sinha. "Taj Hotels, Resorts and Palaces." Harvard Business School Case 511-039, September 2010. (Revised April 2015.)
    • 26 Apr 2016
    • News

    Professor Jonas Heese on Fraudulent Billing and Safety Net Hospitals

    • 26 Apr 2016
    • Video

    Professor Jonas Heese on Fraudulent Billing and Safety Net Hospitals

    • July 11, 2024
    • Article

    Research: New Hires’ Psychological Safety Erodes Quickly

    By: Derrick P. Bransby, Michael J. Kerrissey and Amy C. Edmondson
    Across industries, from manufacturing to health care, the luxury of waiting years to benefit from new talent is long gone. Thriving in today’s dynamic economy means bringing new hires up the learning curve faster than ever. Yet, the authors’ latest research suggests... View Details
    Keywords: Talent and Talent Management; Learning; Interpersonal Communication; Employees
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    Bransby, Derrick P., Michael J. Kerrissey, and Amy C. Edmondson. "Research: New Hires’ Psychological Safety Erodes Quickly." Harvard Business Review Digital Articles (July 11, 2024).
    • January 2008
    • Class Lecture

    Billions of Entrepreneurs: The Yin and Yang of China and India (FSS)

    By: Tarun Khanna
    Two emerging nations, China and India, are on the move to wards economic development. They are entering the world economy on their own terms. China's model has received greater attention. India's is a diametrically different model-yin to China's yang-with different... View Details
    Keywords: Development Economics; Entrepreneurship; Growth and Development Strategy; Emerging Markets; Business and Government Relations; China; India
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    Khanna, Tarun. "Billions of Entrepreneurs: The Yin and Yang of China and India (FSS)." Harvard Business School Class Lecture 708-812, January 2008.
    • 24 Sep 2015
    • News

    Global Teams That Work

    • 13 Dec 2011
    • News

    Harvard Business School Launches U.S. Competitiveness Project

    • 09 Aug 2013
    • Video

    Dean Nitin Nohria Announces the U.S. Competitiveness Project

      Mihir A. Desai

      Mihir A. Desai is the Mizuho Financial Group Professor of Finance at Harvard Business School and a Professor of Law at Harvard Law School. He received his Ph.D. in political economy from Harvard... View Details

      • 12 Mar 2020
      • News

      A proposal to cap provider prices and price growth in the commercial health-care market

      • 27 Aug 2019
      • News

      New US Trademark Rules Raise Concerns About Immigration Enforcement

        James L. Heskett

        James L. Heskett is UPS Foundation Professor Emeritus at the Harvard Business School and author of his latest book, With From Within: Build Organizational Culture for Competitive... View Details

        • 06 Mar 2019
        • News

        Reimagining Capitalism

        • 2024
        • Working Paper

        The Value of Open Source Software

        By: Manuel Hoffmann, Frank Nagle and Yanuo Zhou
        The value of a non-pecuniary (free) product is inherently difficult to assess. A pervasive example is open source software (OSS), a global public good that plays a vital role in the economy and is foundational for most technology we use today. However, it is... View Details
        Keywords: Valuation; Open Source Distribution; Applications and Software
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        Hoffmann, Manuel, Frank Nagle, and Yanuo Zhou. "The Value of Open Source Software." Harvard Business School Working Paper, No. 24-038, January 2024.
        • 30 Mar 2016
        • Cold Call Podcast

        A Map for Economic Renewal Begins in Maine

        • February 2025
        • Case

        Doing Business in Casablanca, Morocco

        By: Karen G. Mills, Ahmed Dahawy and Choetsow Tenzin
        This case examines the challenges and opportunities of doing business in Morocco. The case explores the various historical, cultural, and social factors that impact the business environment. It also highlights Morocco’s unique economy where cash remains a dominant... View Details
        Keywords: Business Model; Cultural Entrepreneurship; Social Entrepreneurship; Business History; Business and Government Relations; Technological Innovation; Cash; Culture; Distribution Industry; Financial Services Industry; Morocco
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        Mills, Karen G., Ahmed Dahawy, and Choetsow Tenzin. "Doing Business in Casablanca, Morocco." Harvard Business School Case 325-105, February 2025.
        • 2011
        • Teaching Note

        Beyondsoft Co., Ltd. (A) (TN)

        By: F. Warren McFarlan, Donghong Li and Hong Zhang
        In the past two decades, along with China's rapidly growing economy and its integration into the world economic system, the Chinese software outsourcing industry has also risen from zero to being fairly significant in the world IT market. It is currently growing much... View Details
        Keywords: Business Models; Competition; Competitive Strategy; Computer Software; Emerging Markets; Outsourcing; Strategy; China; Applications and Software; China
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        McFarlan, F. Warren, Donghong Li, and Hong Zhang. "Beyondsoft Co., Ltd. (A) (TN)." Tsinghua University Teaching Note, 2011.
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