Filter Results:
(1,560)
Show Results For
- All HBS Web
(1,560)
- News (204)
- Research (1,133)
- Events (16)
- Multimedia (1)
- Faculty Publications (661)
Show Results For
- All HBS Web
(1,560)
- News (204)
- Research (1,133)
- Events (16)
- Multimedia (1)
- Faculty Publications (661)
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings.... View Details
- 21 Sep 2010
- First Look
First Look: September 21, 2010
Conflict: The Effects of Contract Structure Authors:Deepak Malhotra and Fabrice Lumineau Publication:Academy of Management Journal (in press) Abstract Leveraging a longitudinal dataset concerning 102... View Details
Keywords: Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management... View Details
Keywords: Sean Silverthorne
- 01 Sep 2015
- News
Faculty Q&A: The Working World
How did you become interested in the impact of high-skill immigrant labor? In the 1990s I helped develop a wireless data technology for a Korean company. The inventor was a Korean scientist living in Silicon Valley, so I spent a lot of... View Details
Keywords: Julia Hanna
- 02 Jun 2010
- First Look
First Look: June 2
norton ariely.pdf Do Inventory and Gross Margin Data Improve Sales Forecasts for U.S. Public Retailers? Authors:Saravanan Kesavan, Vishal Gaur, and Ananth Raman... View Details
Keywords: Martha Lagace
- 25 Aug 2015
- First Look
First Look Tuesday
Publications Forthcoming Management Science How Much Is a Win Worth? An Application to Intercollegiate Athletics By: Chung, Doug J. Abstract—Intercollegiate athletics in the United States have become a... View Details
- 28 Jan 2014
- First Look
First Look: January 28
http://www.amazon.com/Business-History-Elgar-Walter-Friedman/dp/1781955263/ref=sr_1_2?s=books&ie=UTF8&qid=1389789862&sr=1-2&keywords=Business+History+Jones+and+Friedman August 2013 Management View Details
Keywords: Sean Silverthorne
- 19 Jun 2007
- First Look
First Look: June 19, 2007
analytical techniques that are useful in the analysis of cases discussed in the course "Competing and Winning Through Customer Information (CWCI)". The instructions that follow use datasets from... View Details
Keywords: Martha Lagace
- 15 Jan 2008
- First Look
First Look: January 15, 2008
the challenges of transforming American community hospital systems. Can be used to teach: the evolution of structure, organization, and strategy of U.S.-based community hospital systems; integrated practice units View Details
Keywords: Martha Lagace
- 20 Feb 2020
- Blog Post
Know Your Audience – Recruiting HBS Students for Technology
companies students are interested in as well, from startups to high growth to the Fortune 500. Product management continues to be a popular functional area for students eager to use their general management... View Details
Keywords: Technology
- 26 Feb 2018
- News
Teaching Farmers New Tricks of the Trade
Erik Malmstrom (MBA 2012) is general manager of crop marketing for the Farmers Business Network in California. In this video, he describes how the organization is helping transform the agriculture space using View Details
- 26 Jul 2011
- First Look
First Look: July 26
different sources (e.g., food versus fire safety). Up Close and Personal: Developing Foundations for Leader Development through Personalization of Management Learning Authors:Gianpiero Petriglieri, Jack... View Details
Keywords: Sean Silverthorne
- 19 Jan 2016
- First Look
January 19, 2016
forthcoming Cambridge, MA: MIT Press Revolutionizing Innovation: Users, Communities, and Open Innovation By: Harhoff, Dietmar, and Karim R. Lakhani, eds. Abstract—The last two decades have witnessed an... View Details
Keywords: Sean Silverthorne
- 20 Aug 2013
- First Look
First Look: August 20
make it the norm. August 2013 Management Science Pareto Efficiency in Robust Optimization By: Iancu, Dan, and Nikolaos Trichakis Abstract—This paper formalizes View Details
Keywords: Anna Secino
- 08 Dec 2015
- News
Living the Legacy
and more marketable to employers,” says Paul. While his favorite module was economics, he is already utilizing the business analytics tools he mastered in CORe. “Being able to create histograms to quickly... View Details
- 13 Oct 2015
- First Look
October 13, 2015
contribution is tax-deductible in the contribution year, but both principal and investment earnings are taxed upon withdrawal. Using administrative data from 11 companies that added a Roth contribution... View Details
- 09 Feb 2016
- First Look
February 9, 2016
illustrates what a Strategic Deal Profile is, why it is important, and the issues involved in making such a Profile part of actual selling behaviors and performance management... View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
Publication:Academy of Management Annals Abstract The concept of imprinting has attracted considerable interest in numerous fields-including organizational ecology, institutional theory, network analysis, View Details
Keywords: Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
growing rapidly in importance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52240 forthcoming Management Science Discretionary Task Ordering: Queue View Details
Keywords: Sean Silverthorne
- 01 Jun 2010
- News
MBAs on a Mission
was typical for an HBS Leadership Fellow. The program catapults new grads into high-level positions at nonprofit and public-sector organizations, offering access to CEO-level management View Details