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- All HBS Web
(1,789)
- People (3)
- News (368)
- Research (1,181)
- Events (7)
- Multimedia (9)
- Faculty Publications (660)
- 16 Jan 2018
- First Look
First Look at New Research and Ideas, January 16, 2018
and Kate Barasz Abstract—Data gathered on the web has vastly enhanced the capabilities of marketers. With people regularly sharing personal details online and internet cookies tracking every click, companies can now gain unprecedented... View Details
Keywords: Sean Silverthorne
- 01 May 2012
- First Look
First Look: May 1
marketplace and so under-invest in the new technology. The second suggests that incumbent firms develop organizational capabilities and cognitive frames that make them slow to "see" new opportunities and that make it difficult... View Details
Keywords: Carmen Nobel
- 01 Sep 2011
- News
Water for Life
civil works. In this way, they have Manila Water as a captured market, and more importantly, they can develop their capabilities as an organization and sell their products to other clients as well. Our livelihood program has already given... View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
critical moments in the development of all new technologies or skills. It becomes more desirable as even the most basic appliances, such as our mobile phones and watches, become loaded with capabilities of which most of us are unaware. In... View Details
Keywords: by James Heskett
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
seven Cs. Why Japanese Businesses Are So Good at Surviving Crises As demonstrated after the 2011 earthquake and tsunami, Japanese businesses have a unique capability for long-term survival. Hirotaka Takeuchi explains their strategy of... View Details
Keywords: by Dina Gerdeman
- 25 Aug 2022
- News
Vision: To Go-Go
can build a multibillion-dollar business capable of identifying the next big food trend and propagating it across a vast network of cloud kitchens. “We only have 80 kitchens right now,” Azuero says. “We believe we can easily fit 1,000... View Details
- 20 Apr 2016
- News
Steps to Success
capable people to do things they never knew existed and to achieve mastery of it.” In describing that sense of accomplishment, Ruhr could well be speaking about the early years of her own career, which was born in Professor Ray A.... View Details
Keywords: Jill Radsken
- 18 Nov 2013
- Op-Ed
Twitter IPO: Overvalued or the Start of Something Big?
interfaces have allowed Twitter to focus on their unique plug-and-play component. Beyond that, they have created impressive and scalable operating capabilities of their own though an impressive combination of resources and processes. They... View Details
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
partnership helped them find errors in the initial version, as well as add new features to it." Such collaboration allows a search engine like Yahoo!, for example, to respond to customer requirements by adding new types of personalized search View Details
Keywords: Judith A. Ross
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
with the results of their study of companies capable of achieving success over long periods. These visionary companies, when compared with their comparison counterparts, employed BHAGS (“Big Hairy Audacious Goals”). As they put it, “Like... View Details
Keywords: by James Heskett
- 20 Jul 2015
- Research & Ideas
Globalization Hasn’t Killed the Manufacturing Cluster
production capabilities continuously. The other two clusters studied—wooden chairs in Manzano and furniture in Livenza—show a similar pattern. Taking root in the 1800s due to the proximity of raw materials, both clusters boomed from the... View Details
- Web
Leading Change and Organizational Renewal | HBS Online
right leadership style by knowing which levers shape organizational capabilities and how to use them Use power and politics to address resistance and maintain control during a transition Understand the link between personal and... View Details
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
designing and managing an operations organization. The best way to do something depends critically on the characteristics and capabilities of your organization and the competitive context in which it finds itself. That is, lean... View Details
Keywords: by Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
propositions that lead customers to do more business and at higher margins with the company Innovation and excellence in products, services, and processes The capabilities and alignment of employees and systems that enhance important... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
possible with modern smartphones loaded with technology like GPS, compasses, accelerometers, and orientation sensors. I would call it a tour-de-force in terms of using all the capabilities embedded in modern smartphones and showing what’s... View Details
- 01 Sep 2018
- News
The True Value of a Tweet
will actually say something, and the rest is the silent majority. So if you’re an executive, how do you pin a value to this tool? LJ: There has to be a more careful study of that. But all of these digital tools are amazing for marketers and have enhanced our View Details
Keywords: Jen McFarland Flint
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
what products or services to offer by first looking inside. Contrary to most companies that begin by looking at markets and competition, these CEOs looked inside to define "who" the company was—where was the most powerful intersection between their company's View Details
Keywords: by Martha Lagace
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
employees to deliver results to important constituencies—customers, suppliers, investors, lenders, etc. Finally, they recognize and reward these people for results. Consequently, fewer higher-paid people with bigger jobs are capable of... View Details
Keywords: by James Heskett
- 23 Sep 2020
- Blog Post
Jo Tan (MBA 2021) Draws on Experience
the process of trying to bridge the taste gap. “That quote has taught me to be bolder with experimenting, and that ideas do not come from isolation--the best ideas are not hidden insights,” she said. “I’m able to increase my creative View Details
- Web
Morse and Polaroid’s Creative Ethos | Baker Library
trusted no one else as completely. 6 Victor McElheny maintains that Morse “had confidence and a talent for diplomacy, essential in moving a technical capability from the lab to the factory floor to the advertising agency to the merchants... View Details